Visionapartments Basel - Contactless Check-IN
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Basel

Visionapartments Basel - Contactless Check-IN

Nauenstrasse 55, Basel, Canton of Basel-Stadt 4052, Switzerland
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Amenities
Outdoor swimming pool
Parking
Bar
Restaurant
Meeting Room
Wi-Fi in Public AreasFree
Rooftop pool
English
All amenities
Property Description
With a stay at VISIONAPARTMENTS Basel Nauenstrasse in Basel (Sankt Alban), you'll be steps from BIS Tower and 5 minutes by foot from Via Gottardo. This apartment is 0.2 mi (0.3 km) from Basel University and 0.6 mi (1 km) from Theater Basel.
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7.7/10
Good
Great apartments...with a pool!
All 51 reviews
Surroundings
Airport: EuroAirport Swiss Basel Mulhouse Freiburg
(8.4 km)
Airport: EuroAirport Basel Mulhouse Freiburg
(8.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Studio with Terrace
20

Standard Studio with Terrace

1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
Check Availability
Standard Single Room with Terrace
6

Standard Single Room with Terrace

1 Single bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
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Grand Apartment
5

Grand Apartment

Bedroom 1:1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
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Standard Studio with Balcony
6

Standard Studio with Balcony

1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
Check Availability
Standard Apartment
10

Standard Apartment

Bedroom 1:1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
Check Availability
Senior Studio, Terrace
9

Senior Studio, Terrace

1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
Check Availability
Superior Apartment
12

Superior Apartment

1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
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Standard Studio
27

Standard Studio

1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
Check Availability
Standard Apartment with Terrace
5

Standard Apartment with Terrace

Bedroom 1:1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
Check Availability
Standard Single Room
5

Standard Single Room

1 Single bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
Check Availability
Senior Studio
10

Senior Studio

1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
Check Availability
Junior Studio
33

Junior Studio

1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
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Guest Reviews

7.7/10
Good
51 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.8
  • Location7.7
  • Service7.7
Average for similar properties in Basel
Most Mentioned
AI Summary
The rooms are praised for cleanliness, modern furnishings, and spacious layout, despite no air conditioning. Convenient location near transportation and amenities, providing easy access to the city center and shopping areas.
S‍t‍e‍v‍e‍n
May 19, 2025
Great apartments...with a pool!
S‍z‍e‍ ‍C‍h‍e‍u‍n‍g
January 25, 2025
okokoko
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2025
We paid a very high price for two rooms, yet we did not receive even the minimum level of service that one would expect from even the most modest hotels. Here are the main issues that made our stay very unpleasant: There is no staff member available on site. Every time we need something, we are required to send an email and wait hours for a reply. If something needs to be delivered to the room, we are told it will only be available the next day. The pillows provided are extremely small and uncomfortable. We had to wait until the next day to receive replacements, which were also uncomfortable. When we requested fresh towels, we were told that we had just arrived and needed to wait 2 or 3 days. As a result, we had to dry our used towels each time we needed them. The curtains in the room are very dirty and even torn in some areas. The breakfast is very limited in variety and includes poor-quality items. Worse still, several items became unavailable. We requested plain yogurt (which was available on the first day) and were told by the staff that there was no more and we would have to wait until Monday — and this was on a Friday. The same happened with olive oil on the third day; the server simply said there was no stock and nothing could be done. A large hotel without even a small bottle of olive oil available is unacceptable. However, what upset us the most was the dishonesty. On the first day, we were assigned two rooms on separate floors despite being accompanied by an elderly person over 70 years old who requires assistance. One of the rooms was very small. I sent two emails and called customer service to request that one of the rooms be changed. After a lengthy phone call, your staff member assured me it was not possible to give us two rooms on the same floor due to high occupancy, but he could switch the small room on the 6th floor for another on the 5th floor. I agreed. He assured me the change would be made immediately upon receiving my email, and that I would receive a new code for the replacement room for the rest of our stay. After waiting for over an hour with no response, I called again. This time I spoke with another person who told me, "Yes, we received your email, but we cannot do anything as the hotel is fully booked." I explained that his colleague had already promised me a room change on the 5th floor, to which he replied, "No, I have no record of that and there is nothing I can do." If the hotel was truly full, why was I offered a room on the 5th floor earlier — and then denied this an hour later? Frankly, every day we experienced something that upset us. We are truly disappointed, especially because there is no one we can speak to directly. Having to constantly write emails just to get basic service is extremely tiring. Is this what a vacation is supposed to be — writing emails all day?  
M‍e‍a‍n‍d‍e‍r‍5‍6‍6‍2‍5‍8‍5‍8‍0‍7‍0
April 5, 2025
Cool japanese thème room, however the bed felt like being (what I imagine) a squat house or a cheep uni house would be like. No headboard so pillows (only 2 very soft ones, or pay an extra 30chf for another one)kept falling down the back. Not to mention your only 12 inchs from the floor! Not impressed
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 27, 2024
Absolutely stunning apartment in Basel! The price, location, and cleanliness were excellent, and it was very easy to access using the provided code (not sure why others mentioned issues). The room had everything you might need, including an iron and ironing board, a good fridge, and sufficient lighting. I highly recommend this place for a short stay in Basel—great value for money!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
Great location near the train station however poor everything else. I arrived two hours before check in so asked if I could leave my bag. Most hotels will allow this for free but they charge you for this (only 3.15CHF but still). As someone else mentioned it is down some steps which when you have a 20kg bag and the steps are quite narrow is hard work. Upon check in, there was no closet to hang clothes so I had to leave my suitcase in the middle of the floor. The shower was good. Beds were not comfy and the pillows were so flat. There was a little terrace which was nice to sit on in the evenings but it was so noisy (on a main road) that you couldn’t open the windows. I gave up trying to use the kitchen after two days because it just wasn’t worth it. Everything was hard to use, it took an age even to boil some pasta and there were no washing up facilities. There was a small “pool” on the rooftop but it’s not big enough to swim in so can hardly be called a pool. Overall I was glad to leave.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 11, 2024
Do not use this place, very disorganized company ......check in was horrible as it is contactless as they say...you get there with no info sent of the code for check in, had many guest there with the same issues...took us 2 hours before we can get into the room. Over all not a good experience ...the room as run down and dirty so they had to switch us ......please spend your money some where else.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
There was a gap between the bed and the wall where there should have been a bedhead. There were no cushions to put down the gap like in the photos. No air conditioning only a fan.They had flannel sheets on when it was 29 degrees. The pillows were so flat that they were of no use. The pictures look fantastic, but it's not what you get. There is bag storage at a cost but 15 steps to take them down and up again, this was not disclosed before purchasing no refunds,as being aged challenged this was an issue. Coffee in the bar Cafe was terrible 8Franks from a machine and you got half a cup.

Services & Amenities

Outdoor swimming pool
Bar
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Parking is available Off-site parking.
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 127
With a stay at VISIONAPARTMENTS Basel Nauenstrasse in Basel (Sankt Alban), you'll be steps from BIS Tower and 5 minutes by foot from Via Gottardo. This apartment is 0.2 mi (0.3 km) from Basel University and 0.6 mi (1 km) from Theater Basel.

Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.

Enjoy a satisfying meal at La Lup Bistro serving guests of VISIONAPARTMENTS Basel Nauenstrasse. Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include express check-out, laundry facilities, and an elevator. Limited parking is available onsite.

Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with stovetops and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

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About This Property

Nearest AirportEuroAirport Basel Mulhouse Freiburg
Distance to Airport8.45KM
Nearest Train StationBahnhof Basel SBB
Distance to Train Station0.42KM
Hotel Star Rating3