Ibis Budget Basel City Reviews
Ibis Budget Basel City
Grosspeterstrasse 12, Basel, Basel-Stadt, SwitzerlandView Hotel Details
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1 night
Ibis Budget Basel City Guest Reviews
4.1/5
Very Good
121 review
Verified reviewsLocation4.2
Amenities3.7
Service4.2
Cleanliness4.1
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All Reviews(121)
Positive reviews(103)
Reviews with photos/video(3)
Awesome stay(9)
Amenities were average(6)
Great service(6)
Convenient location(6)
Negative reviews(18)
RAFEL JONES
Double Room
Stayed in Apr 2024
Friends
5 review
Outstanding
Posted on Apr 15, 2024
we have nice stay here, big room for 3 adults, clean and comfortable near tram station, perfect hotel to stay in Basel
Response from Property: Dear RAFEL JONEA, thank you for sharing your positive feedback with us! We are delighted to hear that you had a nice stay in our hotel and enjoyed the spacious and comfortable room for 3 adults. Being near the tram station makes exploring Basel convenient for our guests. We look forward to welcoming you back for another perfect stay! Warm regards, Team Ibis Budget Basel City
Rebecca
Triple Room
Stayed in Apr 2024
Friends
6 review
Posted on Apr 25, 2024
Kept waking up in middle of the night. Heard the sound of trains running all night.
Response from Property: Dear guest, we apologize for any inconvenience caused by the noise disturbance from the trains. We strive to ensure our guests have a peaceful stay. Unfortunately, the hotel's location near the train tracks can lead to occasional noise disruptions. Should you choose to stay with us again, please feel free to request a room in a quieter area. We appreciate your feedback. Warm regards, Team Ibis Budget Basel City
Amyra Aziz
Triple Room
Stayed in Jan 2024
Family
1 review
Posted on Feb 12, 2024
The hotel force us to book another room and even count baby as 1 person. We book triple room already.
Response from Property: Dear guest, Thank you for taking the time to leave us a comment.Unfortunately, for insurance and security reasons, the maximum number of people accepted in the room is 3. If you need more than that, you'll have to add an another room, or turn to our partners Ibis Style or Novotel, which offer family rooms. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Guest User
Twin Room with Twin Beds (31x79 in
Stayed in Jan 2024
Friends
2 review
Outstanding
Posted on Feb 13, 2024
Everything is fine but just the room was small. We were most pleased with the free public transport ticket given to us. :)
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
NG HING WAH
Triple Room
Stayed in Aug 2023
Family
2 review
Amazing
Posted on Aug 5, 2023
Convenient location. Very pleasant stay. The breakfast buffet is good.
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards Team Ibis Budget Basel City
Yueming
Triple Room
Stayed in Jun 2023
Friends
2 review
Outstanding
Posted on Aug 15, 2023
It’s a great place for traveling in Basel. I was so happy when I live here.
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards Team Ibis Budget Basel City
Kemal
Twin Room with Twin Beds (31x79 in
Stayed in Apr 2023
Solo travelers
8 review
Very Good
Posted on Apr 22, 2023
Everything is as expected. Rooms are small but it is called budget hotel so it is normal.
Response from Property: Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Guest User
Twin Room with Twin Beds (31x79 in
Stayed in Aug 2022
Friends
26 review
Very Good
Posted on Sep 11, 2022
It's located besides the river. Approx 10min walking from the Basel sbb station. Since it's a budget it's pretty compact in size , just have enough space for 2 people. As you can see no doors for the bathroom. However it's cleaned and we had a nice view from the window. Good for a 1 night stay.
Response from Property: Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Anonymous User
Double Room
Stayed in Apr 2023
Business travelers
32 review
Outstanding
Posted on Apr 27, 2023
It’s good but a little bit expensive for the services that they are providing
Response from Property: Dear Guest, thank you for taking the time to share your feedback. For our category we are the cheapest hotel in town. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Guest User
Triple Room
Stayed in Jan 2023
Couples
1 review
Outstanding
Posted on Jan 30, 2023
The location is perfect, it is from a walking distance from the train station. The service is amazing, all the staff was friendly, and easygoing. The room was superb, cleaned and fresh. The shower was great. The only downside is the train "parking lot" right beside the building. At first it can be kind of annoying but doesn't bother that much.
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Guest User
Twin Room with Twin Beds (31x79 in
Stayed in Jan 2023
Business travelers
1 review
Amazing
Posted on Jan 8, 2023
Seems to be the cheapest you can find in Basel that is an easy guarantee to be decent. Breakfast was excellent. Room tight but comfortable. Slightly unique toilet and shower with the shower being crappy but does the trick of getting wet and getting clean! Would have been nice to be able to open a window as the room was hot and not a lot of fresh air and not wanting to blast an AC in the middle of winter :) But minor complaints on a pleasant and comfortable stay...
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Anonymous User
Triple Room
Stayed in Nov 2022
Couples
15 review
Very Good
Posted on Nov 20, 2022
The room was clean and good, the only problem is the windows cannot be open even a bit, so it doesn't enter a fresh air
Response from Property: Dear guest, thank you very much for taking the time to write to us after your stay at the ibis budget Basel City. Unfortunately, the city of Basel does not allow us to open the windows. Please do not hesitate to ask for a window handle at the reception next time. Ibis Budget hotels do their u**ost to offer you the best quality of service during each of your stays. Your opinion is therefore of great interest to us. We look forward to welcoming you again soon. With kind regards, the Ibis Budget team.
Zongxin
Twin Room with Twin Beds (31x79 in
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jun 10, 2023
good location and people
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards Team Ibis Budget Basel City
No. 57 L.
Wheelchair Access Double Room
Stayed in Jul 2023
Business travelers
25 review
Amazing
Posted on Aug 7, 2023
Very good
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards Team Ibis Budget Basel City
Guest User
Twin Room with Twin Beds (31x79 in
Stayed in Apr 2024
Solo travelers
4 review
Very Good
Posted on Apr 29, 2024
It's clean, but it's hard to find the entrance. It would be good if they informed us that it's in the same building as another hotel.
Original TextTranslated by Google
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team