Hotel Victoria

Hotel Victoria Reviews

Hotel Victoria

Centralbahnplatz 3–4, Basel, Canton of Basel-Stadt, 4002, SwitzerlandView Hotel Details
Hotel Victoria
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Hotel Victoria Guest Reviews

4.6/5
Great
129 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(129)
Positive reviews(29)
Reviews with photos/video(9)
Awesome stay(10)
Easy to get around(10)
Convenient location(10)
Close to train station(9)
Awesome rooms(8)
Delicious breakfast(6)
Friendly owner(6)
SophieT
Classic Queen Room
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Hotel staff gave a free upgrade. Best part is the location right outside the train station, and next to connecting trams. Convenience is above and beyond. Decently clean which made it a pleasant stay!
Response from Property: Dear Sophie T.,Thank you for the honest and great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sincerely,Dana KönemundFront Office
cherowong
Classic Queen Room
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Jul 21, 2024
Good hotel with great location. Right opposite basel station.
Response from Property: Dear Cherowong,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Wujiadam
Comfort twin Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Very well hotel and will be there again next time
Response from Property: Dear Wujiadam, Thank you for taking the time to review your stay with us. We are glad to see you enjoyed your stay and we are looking forward to welcoming you back again soon.Best regardsFraser CurrieFront Office Manager
EsbaKL
Classic Queen Room
Stayed in Apr 2023
Couples
28 review
5.0/5
Outstanding
Posted on Apr 30, 2023
In front of Basel SBB Big and nice room Good service Easy transportation
현정
Superior Room with Sofa
Stayed in Feb 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Nice location, clean room, delicious breakfast.
Response from Property: Dear 김현정,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
jadeki
Classic Queen Room
Stayed in Dec 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 27, 2022
The location was very near to the train station, which is very ideal for travellers with big luggages. The hotel room was comfortable and the best part was that no travelling adaptors were needed. You can simply insert your electronic devices into the different sockets available!
Guest User
Superior Room with Sofa
Stayed in Aug 2024
Family
28 review
4.2/5
Very Good
Posted on Aug 21, 2024
Across the street from Basel Train Station, the Baroque architecture is very pleasing to the eye. The bedding is comfortable and hygienic, and the breakfast is very good. The production, taste and variety are excellent, better than the average European hotel. Freshly squeezed juice and salmon are provided. It is the most pleasant breakfast among all the hotels in Europe. Very good!
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Response from Property: Dear Annonymous,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Gaoshangaoyeshan
Superior Room with Sofa
Stayed in Jul 2024
Family
38 review
3.5/5
Posted on Jul 16, 2024
The room is quite big, but the third person's bed and amenities were not made and put in. This has never happened in many Swiss hotels before, only in Basel. The faucet is quite retro. There is a coop downstairs. Ice cubes are delivered quickly. The Basel train station is under the window. We were given a room on the fifth floor facing the train station door with a view. There are noises during the day and night, but it is not very noisy. The sheets are not as clean as in the previous hotels in Montreux, Locarno, Zermatt, etc.
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Response from Property: Dear Gaoshangaoyeshan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Ice cubes is readily available through Room Service. Ice machines are not permitted on the floors.I have passed on your comments about the sheets, thank you for your feedback.We hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Guest User
Classic Queen Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel is very close to the train station. The decoration style is also very unique. The breakfast is rich and varied, with a wide range of choices. The service attitude is also very good. I will come to stay again if I have the chance.
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Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Anonymous User
Classic Queen Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The bathroom is very beautifully decorated and clean. It has everything you need. I like the coffee machine, which can also boil water. The location is great. There is a coop next door and the main fire and denner opposite.
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Response from Property: Dear Anonymous User,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager
Guest User
Superior Room with Sofa
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The hotel is just opposite the Basel train station, with very convenient transportation and close to Maket Halle, so it's easy to eat. A tall, thin, bespectacled uncle at the front desk was very enthusiastic and recommended us a lot of travel tips for Basel. The room was clean and spacious, and a two-day city transportation card was also given. Swiss hotels are good in every way except that they are a bit expensive, and are very cost-effective.
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Guest User
Economy Single Room
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 21, 2024
There is parking, close to the train station, convenient transportation, slippers, the hotel is well decorated, has air conditioning, and the breakfast is very good. It is worth recommending.
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Response from Property: Dear Guest User, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager
Exkizer
Superior Room with Sofa
Stayed in Dec 2023
Family
14 review
4.0/5
Very Good
Posted on Dec 29, 2023
The hotel is opposite the Basel train station and 800 meters walk to the city hall. The surrounding supporting facilities are complete and very convenient. The hotel staff seems to be few, and it was the lady at the front desk who made the bed for us. The restaurant is very busy and was still full after 8 o'clock in the evening. I also recommend the Steinbock restaurant 100 meters away. The fried pork chops and traditional hot pot are very good.
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Guest User
Classic Queen Room
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Close to Basel train station, the location is very good 👍, the hotel-related facilities are very good, and the service needs to be very warm. The breakfast is also very good, with delicious ham! I booked a hotel for two extra days, but the system showed that it was non-refundable. After communicating with the front desk manager, I readily agreed. He also enthusiastically recommended places to go out and suggested routes. Special thanks to the young lady/brother from Ctrip. The service was very good and communicated with the booking side. Big thumbs up!
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Response from Property: Dear Guest User, Thank you for taking the time to review your stay with us. We are glad to see you enjoyed your stay and we are looking forward to welcoming you back again soon. Best regards Fraser Currie Front Office Manager
Anonymous User
Victoria Suite
Stayed in Mar 2024
Travel with friends
50 review
4.7/5
Amazing
Posted on Mar 14, 2024
Hmm... How should I put it? When I got to the front desk, they said they couldn't find the room I booked. I spent nearly an hour looking for it before I found it.
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Response from Property: Dear Anonymous User,Thank you for the great review of our hotel! I am sorry to hear that you could not find your room. If you have this issue in the future I would recommend you inform reception as we would be more than happy to assist you to find your room.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fraser CurrieFront Office Manager