Astera Resort Canggu by iNi Vie Hospitality

Astera Resort Canggu by iNi Vie Hospitality Reviews

Astera Resort Canggu by iNi Vie Hospitality

Jl. Canggu Padang Linjong No.8x, Canggu, Kec. Kuta Utara, Kabupaten, Badung Regency, Bali, Province of Bali, IndonesiaView Hotel Details
Astera Resort Canggu by iNi Vie Hospitality
Astera Resort Canggu by iNi Vie HospitalityAstera Resort Canggu by iNi Vie HospitalityAstera Resort Canggu by iNi Vie Hospitality
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Astera Resort Canggu by iNi Vie Hospitality Guest Reviews

4.7/5
Amazing
29 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(29)
Positive reviews(27)
Reviews with photos/video(14)
Awesome stay(18)
Great service(9)
Great location(7)
Negative reviews(2)
Bem08
Smart 1 Bedroom Villa with Private Pool and Jacuzzi
Stayed in okt. 2024
Couples
8 review
5.0/5
Outstanding
Posted on 2 okt. 2024
The hotel is gorgeous, the service is top notch! Come, you won’t regret it, the guys have everything you need for a quality holiday. We are also ready to fulfill any of your wishes. Thanks a lot! The location is excellent, there are many interesting places to eat, shops nearby, and there are a lot of different services for a romantic pastime.
Guest User
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in juli 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on 7 juli 2024
Had a great time at Astera! We initially only booked for three nights but ended up extending as we liked it so much. It's close enough to all the great coffee shops, restaurants and party spots while also being on the outskirts and not too noisy. The staff were always friendly and kind and the villa has good western and Chinese breakfast options. The room was spacious and clean and would definitely stay there again!
Anonymous User
Royal Smart 1 Bedroom Villa with Private Pool & Jacuzzi
Stayed in okt. 2024
Couples
28 review
5.0/5
Outstanding
Posted on 25 okt. 2024
Nice 👍🏼
Guest User
Smart 1 Bedroom Villa with Private Pool and Jacuzzi
Stayed in okt. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 2 nov. 2024
My partner and I had an absolutely incredible stay at Astera Resort Canggu! From the moment we arrived, we felt welcomed and looked after by the attentive and friendly staff. The resort itself is stunning, with beautiful, modern decor and thoughtful touches throughout that made our stay feel luxurious and relaxing. The room was impeccably clean and spacious, with all the amenities we could need. We loved the private pool—it was the perfect place to unwind and escape. The lush, serene atmosphere around the resort really made us feel like we were in our own little paradise. Location-wise, Astera Resort is ideal, close to everything you’d want to see and do in Canggu while still maintaining a peaceful ambiance. The staff went above and beyond to make sure we had an unforgettable experience, offering recommendations, arranging transportation, and always greeting us with a smile. Overall, Astera Resort Canggu was a perfect getaway, and we can’t wait to come back! Highly recommend for anyone looking to experience the beauty and tranquility of Bali in style.
Alex_KA
Loft Suite Room
Stayed in mars 2024
Family
5 review
5.0/5
Outstanding
Posted on 24 mars 2024
I would like to express my gratitude for the exceptional service provided by the hotel reception staff during our stay in Astera Resort Canggu. When we encountered a problem with our room, the staff was quick to assist and went above and beyond to ensure that we had a memorable and comfortable experience. They not only resolved the issue promptly but also upgraded us to a more luxurious room for the remainder of our vacation. We highly recommend this hotel to anyone looking for a memorable and delightful stay in Bali.
Response from Property: Dear AlexandraOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Guest User
Smart 1 Bedroom Villa with Private Pool and Jacuzzi
Stayed in feb. 2024
Couples
1 review
2.0/5
Posted on 20 feb. 2024
Really disappointed with the management of hotel and trip.com.. booked this stay for my wedding anniversary I received the wrong room.. I booked the smart one bedroom villa, however the hotel claims that they received the reservation as one loft bedroom villa..I paid more for the smart one bedroom villa.. they hotel management asked to me to settle this issue with trip.com.. informed trip.com and they told me no error on their end the correct room was reserved..so I went back to the hotel management and they said they have evidence of the room reserved.. All I’m asking for is refund for the price difference, even I never get to stay in the room I booked I’m fine with it.. it’s really frustrating we came to Bali to have relaxing time for our anniversary but ending being super stressed up with this issue.. The room aesthetic wise looks nice however the hygiene was very bad.. the hot tub filled with tiny bugs went we arrived.. the shower rain has water stain all over and the shower knob was so rusty you can’t even turn on the shower.. the management was so bad I requested for a slightly late check out timing 1pm since my flight was in the evening and they refused my request.. which made me to rush my check out for the stay.. if you want complimentary service pls don’t book this hotel cause everything they charge even simple room decoration they overcharge..
Response from Property: Om Swastiastu warm greetings from Astera Villa Canggu.Dear Guest User,Thank you very much for having taken the time to post your feedback, and highly appreciate to choose us to stay during your vacation in our villa.We really concerned about guests feedback and every single real guests feedback are very high value for us for our future development and guidance.for all of your feedback and of course we will use it for our guidance, motivation and future developmentWe are looking forward to welcome you back to our villa.Best Regards,Ayu Kartika Villa Manager
Brandon
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in mars 2024
Couples
29 review
3.5/5
Posted on 15 mars 2024
Great location and stay. Bed sheets could be cleaner though.
Response from Property: Dear Brandon,Om Swastiastu warm greetings from Astera Villa Canggu.Thank you very much for having taken the time to post your feedback, and highly appreciate to choose us to stay during your vacation in our villa.We really concerned about guests feedback and every single real guests feedback are very high value for us for our future development and guidance.for all of your constructive feedback and of course we will use it for our guidance, motivation and future developmentWe are looking forward to welcome you back to our villa.Best Regards,Ayu Kartika Villa Manager
Chella in China
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in juli 2024
Travel with friends
16 review
4.2/5
Very Good
Posted on 30 juli 2024
This was a very aesthetically interesting pleasing hotel with really nice staff who are kind and helpful. However some things as advertised online were not right. (1) big pool as advertised (2) no free shuttle as our room rate suggested we still had to pay for that. The staff are nice I think the hotel just needs a little updating. However the Spotify is really lovely and the TV and location is very far from the airport but still nice & close to the Canggu central areas.
Mirkozar86
Loft Suite Room
Stayed in sep. 2023
Couples
17 review
4.5/5
Great
Posted on 5 sep. 2023
Nice hotel, clean, close to the attractions, spacious rooms and good staff. The 2 floors room was really beautiful and fun. Recommend for families and couples.
Response from Property: Dear Mirkozar86Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager
sazan
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in feb. 2024
Couples
22 review
5.0/5
Outstanding
Posted on 17 feb. 2024
Awesome place to stay, we had wonderful time. need bit more cleaning other than that, everything is good.
Response from Property: Dear Sazan,Om Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Guest User
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in aug. 2023
Couples
1 review
4.5/5
Great
Posted on 6 aug. 2023
first thing that they haven’t mentioned while booking is they will take 500000 IDR as security money from you and will refund when you checkout so please keep in mind as this charged me a transaction fee from my card. Second the service was not upto the mark like sometime i have to call twice to get my bottle fill with water.
Response from Property: Om Swastiastu Warm greetings from Astera Villa Canggu.Dear Guest User,Thank you so much for your valuable review and taking your time to share your experience on C-Trip.We highly appreciate that you have trusted us to be your home on your canggu holiday this time. I do apologize to hear your disappointment about the experience.Once again we appreciate your positive feedback showing about your truly genuinely care of our future success.This is something that we have committed to always improve and feedback like yours encourages us to do it sooner rather than later.Best Regards, Ayu Kartika Villa Manager
Guest User
Loft Suite Room
Stayed in maj 2024
Couples
1 review
4.7/5
Amazing
Posted on 27 maj 2024
Great stay ! Such friendly staff as well and beautiful location
Response from Property: Dear Guest UserOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Zakaria_china
Smart 1 Bedroom Villa with Private Pool and Jacuzzi
Stayed in juli 2023
Couples
43 review
4.7/5
Amazing
Posted on 28 juli 2023
Nice hotel , the staff there so helpful , good location ., clean , breakfast is good and swimming pool with nice sunset view
Response from Property: Dear ZackOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Eva
Smart Loft One Bedroom Villa With Private Pool Villa And Jacuzzi
Stayed in jan. 2024
Couples
2 review
4.7/5
Amazing
Posted on 18 jan. 2024
Astera was amazing! The rooms are so luxe; very aesthetic design and super clean with everything you need. The staff are really friendly and accomodating to any needs. I was on crutches due to a foot injury in Australia and they assisted me the whole time and made adjustments. Will definitely be back! The villa is a little bit out of time (only 5 minute by car/scooter) but enjoyed having a quieter spot and going in when needed.
Response from Property: Dear Eva,Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager
Guest User
Loft Suite Room
Stayed in jan. 2024
Business travelers
1 review
1.0/5
Posted on 12 jan. 2024
Worst stay in Canggu, Bali. Won’t ever come back their again. Next to a big road which means really noisy, couldn’t sleep cause of probably not very clean linen. I have stayed in many places during the holidays in Bali but regretted off booking at Astera.
Response from Property: Om Swastiastu Dear Guest User ,Warm greetings from Astera Villa Canggu.Thank you so much for your valuable review and taking your time to share your experienceWe highly appreciate that you have trusted us to be your home on your canggu holiday this time. I do apologize to hear your disappointment about the experience.Once again we appreciate your positive feedback showing about your truly genuinely care of our future success.This is something that we have committed to always improve and feedback like yours encourages us to do it sooner rather than later.Best Regards,Ayu Kartika Villa Manager