C151 Smart Villas at Seminyak

The location in Seminyak is praised for its proximity to beaches, shops, and restaurants. Guests appreciate the delicious breakfast options and the value for money. Staff provide exceptional, friendly service.

If I were rating the villas on friendly staff and size and quality appliances you would give them 5 stars because the villa and the pool were enormous and appliances top notch but unfortunately something has gone wrong here. The ceilings looked like they’d had water damage or just really bad workmanship all through, the beautiful timber floors were rotting next to the shower because of the way the door wouldn’t close properly, tiles were falling off the wall in the kitchen and just in general the villa made us feel sad that someone had put a lot of money into them but didn’t make sure it was done properly. It seemed at least a quarter of the villas were abandoned including what must have been the reception area and they are now using a not quite as run down villa as the office. Upside, the sound system was great and ran through the whole villa including the bathroom and outside and having a filtered water and ice fridge to use was really good. Breakfast was delivered every morning which was nice and it was a few minutes walk to the beach, market and restaurants. Aircon was ok but struggled a little because of the size of rooms and gaps around the doors. Staff were very caring and the villa clean.

We thoroughly enjoyed our stay at the resort, with a special thanks to Sintia and the other guys (sorry we didn't catch their names) from the housekeeping staff. They met all our needs and went out of their way to make sure all our requests were taken care of. The three team crew, along with a gardener and pool guy, cleaned our villa daily and very efficiently. Adit was very helpful at the front desk, and helped arrange in-room massages. We loved the breakfasts, sound system, and serenity of the villas. Very spacious and comfortable. We also appreciated them accommodating our niece and nephew at short notice for our last two days. We had a three bedroom villa with two bedrooms locked as there was only two of us. They opened up the second bedroom (for a fee), that had a full bathroom with shower, bathtub and toilet. We do have a few comments that could improve their clients experience. When we arrived it was dark and the driver could not find the resort. We drove around in circles several times. We did not realize they only did breakfast in our villa and we had walked around looking for the restaurant. Also, we had a hard time finding the lobby as the map in the villa binder is old and out of date. They lost their lease for the lobby building and pool across the road and were using Villa 1 as their office. To be honest, they didn't need a lobby as everything can be done remotely, with breakfast delivered to the villa, all communications done by WhatsApp, and them coming to our villa for any of our needs. We had a hard time synching the sound system and didn't realize we had to blue tooth with our phones.We also did not realize you had to point the curtain remote control up to the sensor and we found it difficult at times to close the curtains. We would like to suggest, it would be prudent to have a simple cheat sheet included on the reservation confirmation that includes an updated floor plan, explaining directions to the resort, their phone number and to message or call using WhatsApp to give directions to the villa you will be staying at (there are twenty villas) and they meet you there. Also, tips on how to use the sound system and curtains. All in all we were very happy with our stay and would definitely stay there again. It is a slightly older resort, but the staff and experience make it a worthwhile stay. Its located in an area a short walk from shops and restaurants. We'd eating at Casa Blanca, an Italian restaurant. If you do, say Hi to Matteo, their general manager. He's an Italian character and he'll take good care of you! 😊 Hope this helps!