Soori Bali

My recent stay at Soori Bali Hotel left me with mixed feelings. Here are my key takeaways: **Ambiance** The hotel being so unoccupied it was unpleasant. There was nobody at the mainpool, neither the restaurants. Best case during the whole week of our stay was 1 other table occupancy. **Room and Amenities:** The room is well-sized, which is a positive aspect. However, several maintenance issues detracted from the experience. Broken drawers, curtains not on rails, an AC that needed a gas refill, and lagging mattresses were notable concerns. The couch in the room was uncomfortable, and stained cushions added to the discomfort. Additionally, odours in the bathroom were quite off-putting. **Beach and Environment:** The beach is not well-maintained, and the high humidity due to its proximity to the sea was unpleasant. The presence of quads and motorcycles crossing the beach several times a day broke the illusion of paradise, creating loud noise and safety concerns. Loose parts in the pool and ongoing construction noises near the mainpool further disrupted the peace. **Food and Dining:** Breakfast was a highlight, being served at the table, which I appreciated as it saved me from constantly running to a buffet. First the warm food however, the quality varied, which was disappointing at times. To be said that convienently some services are quoted by the hotel in USD whereas the rest in Rupiah. So if you don’t pay attention you will order some wine in rupiah and some very expensive wine in in usd. **Staff and Services:** The staff were kind and professional, providing excellent service throughout our stay. The spa was very nice, and hotel transportation was flawless, ensuring smooth transfers. Altough i have to say that more days passed the less service was provided in the restaurant. Transportation also is quoted in usd and conviently invoiced at a bad conversion rate in rupiah on the invoice. **Grounds and Facilities:** Despite some drawbacks, the landscape maintenance was good, adding to the aesthetic appeal of the hotel grounds. Overall, while there were some positive aspects, the numerous maintenance issues and disruptions significantly impacted our stay. Improvements in these areas would greatly enhance the guest experience at Soori Bali Hotel. Considering the above this establishment’s prices are not justifiable.