Suites by Watermark Hotel and Spa Reviews

Response from Property: Dear Cinzia, We're glad to have a 5-star review from you. Providing a relaxing experience for our guests is always a top priority. Should your travels bring you back this way, we'd love to welcome you again for another relaxing stay. Have a nice day, Agung Arke / Asst Digital Marketing Manager

Response from Property: Dear Isuelyyap, Thank you so much for choosing to stay with us again and for taking the time to share your feedback. We're delighted to hear that your second experience at our hotel was just as positive as the first. It's wonderful to know that you enjoyed the spaciousness of our suite rooms, which are designed to accommodate families comfortably. We're glad you found the amenities in the room convenient, including the small kitchenette with essential appliances like a sink, microwave, and coffee maker. It's also great to hear that the provision of water gallons, both hot and cold, added to your overall comfort during your stay. We're thrilled that you had a pleasant experience at our suite lounge, where you could unwind with a drink and indulge in Indonesian local snacks. Our team strives to create a welcoming environment for our guests, and your kind words about our friendly staff at reception, the swimming pool, and the breakfast restaurant truly warm our hearts. It sounds like you made the most of our location and explored the nearby options, such as the small supermarket and the recommended babi guling restaurant. We're pleased that our location was convenient for your needs and provided easy access to various dining options. Thank you once again for choosing our hotel for your stay. We truly value your continued support and feedback. We look forward to welcoming you and your family back for another memorable stay whenever your travels bring you to the area again. Best Regards, Gungde / Digital Marketing Manager