Como Shambhala Estate, Bali

Como Shambhala Estate, Bali Reviews

Como Shambhala Estate, Bali

Banjar Begawan, Desa, Melinggih Kelod, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
Como Shambhala Estate, Bali
Como Shambhala Estate, BaliComo Shambhala Estate, BaliComo Shambhala Estate, Bali
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Como Shambhala Estate, Bali Guest Reviews

4.6/5
Great
52 review
Verified reviews
Location4.5
Amenities4.5
Service4.8
Cleanliness4.7
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Positive reviews(45)
Reviews with photos/video(18)
Negative reviews(1)
YFNN
Garden Room
Stayed in Apr 2024
Couples
6 review
2.7/5
Posted on Apr 30, 2024
I can only say that if you don’t have a heart that loves nature, don’t choose this place. I stayed there for two days at a loss. Although the breakfast was delicious, this place is not suitable for us at all. The toilet is outdoors and you have to urinate and defecate with the bugs. The location is far away from the urban area of ​​Ubud, and there are no facilities suitable for us in the museum. There is only nature, nature, nature...
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yeah yeye
Suite With Terrace
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Como, the third hotel in Bali this time, is my favorite. A little more expensive than Six Senses, but the details are much more exquisite and the hygiene is very good. Let’s talk about what you like about Como: 1. The room design, the bed frame is made of thick bamboo, the partition between the bedside and the bathroom is made of rocks, the wardrobe is made of beige curtains, and even the drawstrings are made of orange beads, and all the windows and doors are diffused. The woven structure wooden door that lets in the light has a special sense of life in nature. Sunlight penetrates into the room. The ice bucket is also made of wood and is equipped with a wooden spoon. The pillars of the floor lamp are also made of woven wood structure. All lampshades are a slightly translucent beige. The material is similar to air-dried leather, the foot pads at the door next to the bed are particularly beautiful, and the keys also come with colorful beads on a chain~ 2. The floor is very clean, you can go barefoot, and the hygiene is very good. Six Senses hygiene is very poor, but the floor is not clean, so you cannot go barefoot. 3. Como’s breakfast is delicious and served a la carte with rich varieties. (The food at Six Senses was very, very little, very poor, the worst among the luxury hotels I have ever stayed in, unbelievable) 4. The staff was very patient and friendly. They took us to the natural swimming pool and walked back and forth for about 50 minutes. There was no deposit required when we checked in. When we checked out, we were given the keys and it was over. There was no need to check the room. We were given a welcome bouquet when we arrived. Wear it around your neck, call me by name when leaving, and give me a keychain. (Six Senses, I had to wait at least 20 minutes to check out and check the room. It was a very formal attitude and not warm at all) 5. The hotel’s natural swimming pool is very healing. The scenery on the way down the mountain is beautiful and secluded. It’s perfect for hiking. The outdoor spa is also in the valley. I want to go again, have a spa in the valley and lie by the sky-blue swimming pool.
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6/19
Response from Property: Dear Yeah Yeye, We are so happy to hear about the wonderful experience you shared during your stay at our hotel. We're honored to know that you appreciate our thoughtfully designed elements. We consider small details in each room to enhance the guest experience and give each room its own unique character. We are delighted by your compliments on our cuisine and we are delighted that our cooking has been adapted to your taste. Our team will be delighted if you are satisfied with our team's service. We are delighted that you found our service warm, friendly and efficient. We can't wait to welcome you back to our home again in the future and allow you to once again immerse yourself in our healing natural pools. Warmest regards, Dudik Widiarsana Front Office Manager
Anonymous User
Garden Room
Stayed in Nov 2023
Couples
8 review
4.2/5
Very Good
Posted on Dec 1, 2023
The environment is very beautiful, with a sense of integration between man and nature, lush trees, swimming pools in the woods, cicadas chirping, frogs croaking, streams gurgling, and blue skies. But the facilities are a bit too old, the bathtub and toilet feel old. We were woken up by a group of monkeys on the roof the next morning. The little monkeys were very cute and non-harmful.
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Response from Property: Thank you for sharing your experience! Glad to hear you enjoy beautiful natural surroundings and mesmerizing natural sounds. This sounds like a really unique and peaceful place. Thank you for your feedback on the facilities; it is very valuable in helping us understand areas for improvement. We are sorry for any inconvenience caused by our aging tub and toilet. As for the naughty monkeys, it seemed like an unexpected but unforgettable experience of being close to nature! We will take your feedback seriously and work hard to improve the overall guest experience. We look forward to welcoming you again in the future! Kindest regards,Dudik Widiarsana, Front Office Manager
Guest User
Garden Room
Stayed in Jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Setting: A haven from the world Service: Meticulous and thoughtful, it's almost the level of a meal Hygiene: perfect, also responsible for driving away geckos that strayed into the room
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Response from Property: We are very happy to read your wonderful review! Your words of praise for our hidden paradise warm our hearts. We are delighted that you find the environment here to be a perfect sanctuary. Our team prides itself on providing attentive and attentive service, and it really gives us a sense of satisfaction knowing that we can meet or exceed your expectations. We're also delighted to hear that you think our cleaning standards are excellent. We cannot thank you enough for taking the time to share your experience with us. We can't wait to welcome you to our little paradise again in the near future. Kindest regards,Judd TecsonExecutive Assistant Manager
Guest User
Suite With Terrace
Stayed in Nov 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Resort hotel ceilings are expensive, but worth it
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Response from Property: "Thank you for your feedback! It's great to hear that you found our COMO Shambhala Estate to be a good value for money. We are committed to providing a high-quality experience and it's reassuring to know that we have met your expectations. Thank you for your support and we hope We welcome you again in the future!" Kindest regards, Dudik Widiarsana, Front Office Manager!
Grace M
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 26, 2024
Did a wellness retreat with a friend & had the BEST time! Great massages & treatments, beautiful surroundings, delicious plant-based food, nourishing activities. I really enjoyed the Balinese gratitude ceremony with Yu Dian & the biking through the village with Sumara. We also got a personal assistant to help us schedule our wellness program & Maha was also so lovely !
Response from Property: Dear Grace M, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing a review of your recent stay at the Estate and for the positive comments you made about our services and team. It is our goal to provide all of our guests in a positive, holistic, and healing experience through all aspects – treatments, design, cuisines, activities, team members, and culture. We are happy that we could mark it for you. Yu Dian, Sumara, Maha, and the whole team at the Estate look forward to welcoming you back home for another wellness retreat. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
SmallCharme
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 17, 2024
We booked a 3-room villa. the standards are top luxury. the staff is very kind and professional. the estate is so quiet, charming and inspiring. it was a mystic experience for both my body and soul. the atmosphere is relaxing and very cosy. the big positive surprise is the walk around the estate and mostly to the spring pools that are closed to the river and in the middle of the jungle/forest.
Response from Property: Dear SmallCharme, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for sharing your experience during your recent stay with us. We are delighted you enjoyed your time with us and that we exceeded your expectations. Our aim is always to provide a peaceful sanctuary where guests can relax, nourish, and restore mind, body, and soul. Nestled in the jungle of Begawan Village alongside the Ayung River, our location offers a pristine environment. We are pleased you enjoyed exploring our Estate Walk to the Spring Pools at Kedara - spending the day swimming in the Spring Pools and relaxing in the Bale is incredibly refreshing. Perhaps on your next visit, you can experience our blessing ceremony, have a treatment, and enjoy a picnic lunch at Kedara. We are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
Scenic738057
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 8, 2024
One of the best hotels I have been to. Everything was simply perfect. A true balinese experience away from branded hotels. Spa, suite, outdoor area. Staff beyond fantastic. Food is healthy and tasty. Would visit again for sure. July is a great time
Response from Property: Dear aae, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking your time to share your stay experience at the Estate. We are delighted you consider the Estate as the best hotel you have ever been to. Your positive notes on all aspects of your experience are sincerely appreciated. We are particularly happy to hear your recognition to our team. We look forward to welcoming you back home for another perfect vacation at the Estate. Warmest regards, Suteja Gede General Manager
Nicholas W
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 28, 2024
Staying at Como Shambala was a truly a transformative experience. Delicious food, breathtaking views, and outstanding services The estate has serenity that no other place holds a candle to. The resort itself is a haven nestled in the lush jungle of Ubud, with scenery straight from a book or Ghibli film. Our room was luxurious and comfortable, with an infinity pool, in-room sauna, outdoor dining area, and multiple areas to lounge - a sanctuary to truly unwind. We were also close to the dining rooms and the yoga pavilion for daily classes, which was a major plus. During my stay, I had the pleasure of having Dimas as my personal assistant. His attentiveness and professionalism exceeded our expectations and his pleasant demeanor was refreshing. He went above and beyond to elevate our experience and made all our needs were met. My husband and I felt well taken care of throughout our time there. Additionally, Ayu, from activities, lead many of our guided experiences provided by the resort. We had the opportunity to do a ceremonial blessing, hydrotherapy, and a bike tour with her. She was fun, knowledgeable, and passionate about sharing the beauty of Ubud and we really appreciated her insights. She did a great job sharing and explaining parts of the ritual and significance in her culture. We highly recommend your stay here!
6/7
Response from Property: Dear Nicholas W, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing such a heartfelt review of your recent stay with us. It brings us great joy to hear that your time at the Estate provided you with a truly transformative experience. We feel incredibly fortunate to be located in such beautiful natural surroundings, rich in culture, and supported by dedicated team members to provide the best quality customer service that our guests expect. Once again thank you for appreciating what we do here and recommending others to come and share in this experience. Meanwhile, all of us here look forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
castaneezy
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 13, 2024
Wow! Photos do not do justice of the beauty of the grounds of Como Shambala. I have not done reviews in a while but felt absolutely compelled to share my recent experience. From check-in to check-out you felt the love and warmth from everyone I encountered. Everything was seamleaa. To be greeted by your name is a special touch that no longer seems to exist in hotels of this calibre. The rooms, estate, spa etc. Were exquisite. A special thanks to the resort manager, Dudi and my butlers Ayis and Purna for their kindness and attention. You are spoiled for choice with options in Ubud but if you are looking for a top notch property that has it all and want to spoil yourself - an enclave of respite and wellness Como Shambala is it.
Response from Property: Dear castaneezy, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate. We are happy that you loved your stay and that our team were a big part of that. At home, everyone knows our name, so we make a point of addressing our guests by their names at all times. We believe using guests' names helps us understand them better, and we aim to provide a personalised experience. Happy to hear we could mark it for you. We are looking forward to welcoming you back home to the Estate soon in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
Emma S
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 9, 2024
I had the most amazing experience here and can’t wait to go back. I travelled alone and booked a wellness package. Every aspect of the service from the airport transfer to the checkout was impeccable. My assistant Tini helped organise every part of my stay, making my days seem less and relaxed and all with a big smile! The property is beautiful, housekeeping immaculate and the quality of the food is the best I had in Bali. The treatment offering above my expectations! Don’t miss the Pilates and Hydrotherapy. I also had 3 Taksu Massages, which were the best massages I ever had. Thank you to everyone who made my stay so special and see you soon again!
Response from Property: Dear Emma S, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for posting a review on TripAdvisor. It is humbling to know you have found your stay with us so special. We are here to create seamless services which is evident from the understated design, team member you met, quality of our cuisine, and the treatments. This is a part of our effort to create a place for our guests to relax, nourish, and restore mind, body, and soul. Meanwhile, all of us at COMO Shambhala Estate look forward to welcoming you back home in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
Somie K
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 5, 2024
We had the absolute best experience here! We were in Bali for our honeymoon for 12 days, stayed at 4 different five-star resorts. Como Shambhala had by far the best hospitality. We stayed in como shambala suite in Tirta Ening residence and our room was beautiful and spacious, especially the outdoor bathtub and jacuzzi. Food was outstanding, we especially enjoyed the breakfast with the amazing view. Everything was perfect and we couldn't have asked for better. We traveled around a lot but we've never felt more at home and welcomed. What made our experience at Como shambala stand out the most was definitely our personal assistant Wan (Kadek Setiawan). After finishing our 12 days trip, we can confidently say that Wan was the best staff we met in Bali. We enjoyed talking to him a lot and he was very helpful in many ways. When we were curious what other residences looked like, he showed us around rooms that weren't occupied. We were so lucky to have him as our personal assistant. We will be back!
Response from Property: Dear Somie K, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking your time to share your review with other travelers on TripAdvisor. It is humbling to hear that you had a standout experience with us. For that, we credit our COMO Shambhala Estate team, particularly Wan. We are also happy to know that you loved your room in Tirta Ening (Sanskrit for ‘Clear Water’). Perhaps on your next visit, you can experience staying in the other Residences. They are Bayugita (Sanskrit for ‘Wind Song’), Wanakasa (Sanskrit for ‘Forest in the Mist’) or the one shown by Wan - Tejasuara (Sanskrit for ‘Sound of Fire’) or Umabona (Sanskrit for ‘House of the Earth Son’). Each of the residences is unique; none are alike. We are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
Hez2u
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
Absolutely beautiful property and outstanding service. We had personal attention from Zara....picking us up to ferry us to dinner, our bike tour and our massage. Everyone we dealt with exemplified that most Bali of qualities, an authentic friendliness and kindness. I would not hesitate to recommend.
Response from Property: Dear Hez2u, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. We are very grateful to learn that you enjoyed your stay and shared your positive feedback to the world. I will let our team know how much of an impact they made on your experience. Thank you for recommending us to other travelers, we are always pleased to be your second home when you are here and are looking forward to welcoming you back home to this heavenly retreat. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
kelly w
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 31, 2024
Absolutely amazing staff, activities, villa, food, spa, property. Warm, beautiful people at your service from the moment of arrival. Organic healthy vast menus. Private exclusive options for activities. Ayu in Activities was so warm, caring, knowledgeable and incredible for the gratitude and blessing ceremonies. Dewa in Activities was super responsive, incredibly knowledgeable about Bali and Indonesia culture and history, went above and beyond to make each unique experience amazing. We can’t wait to return! Thank u Como staff!
Response from Property: Dear kelly w, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Manny thanks for your review capturing the essence of the Estate in Bali. Our ultimate goals are to ensure your satisfaction and to create a memorable experience for our guests. This being said, we are so happy to hear that you enjoyed your stay, activities, culture, villa, cuisine, and spa. Ayu, Dewa, and the whole team at The Estate cannot wait to welcome you back home to explore more unique experiences. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager
Danilo B
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 24, 2024
All was perfect, the most perfect is my Personal assistant Zara! She treat me more than well. The best hotel that I ever stayed!! The spa is has beautiful view with best treatment!! Everyday the breakfast and the dinner menu very delicious. The spring pool has little waterfall is amazing!!
Response from Property: Dear Danilo B, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. We greatly appreciate your time and are pleased to hear your overall positive feedback about us. I am very happy to read that you could experience the unique vibe and the setting of the Estate from the perfect services of Zara, spa treatment, and cuisine to the spring pool. I would have to agree with you just how amazing the spring pool at Kedara is. Located on a gorge by the Ayung River, perhaps on your next visit, you could explore more, between the pristine air, fresh spring water, and gorgeous vistas, and adding a delicious picnic lunch is really nowhere else you would be. We look forward to another opportunity to host you at the Estate in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager