Tanah Merah Art Resort Reviews
Tanah Merah Art Resort
G77M+GQ4, Pejeng Kaja, Tampaksiring, Gianyar Regency, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
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Tanah Merah Art Resort Guest Reviews
3.9/5
Good
38 review
Verified reviewsLocation4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(38)
Positive reviews(29)
Reviews with photos/video(2)
Negative reviews(7)
Guest User
Timor Cottages
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 8, 2024
Great hotel, good breakfast selection to choose from, attentive staff members and all facilities are working.
Nice view from my vila by the pool.
Morgan
Deluxe Studio
Stayed in Feb 2024
Couples
1 review
Amazing
Posted on Feb 10, 2024
Good breakfast, very tranquil place. Very cool design
Guest User
Timor Cottages
Stayed in Feb 2023
Solo travelers
1 review
Very Good
Posted on Feb 10, 2023
beautiful view, but u need a scooter if u go to the center of ubud. It's a little far from the center.
Response from Property: Dear guest,Thank you for your review regarding your recent stay at Tanah Merah Art Resort.Our location is indeed a few minutes away from Ubud central, however this means that you can enjoy a tranquil and quiet environment in a secluded area.We also would like to thank you for leaving a high score for the amenities, service and cleanliness of the property.We hope to welcome you back one day. Until then, take care and stay safe.Best regards,Tanah Merah Art Resort
G
Panoramic View Villa
Stayed in Jun 2024
Solo travelers
14 review
Posted on Jun 22, 2024
A unique hotel, but unfortunately worn out. I have stayed here many times even before the pandemic, now everything is minimal - there is no transfer to the center, no bonuses for regular customers. The restaurant is not tasty and very expensive. Against the backdrop of such beauty - a shabby menu in a plastic folder, old plastic salt shakers and a sugar bowl, plastic cups for breakfast, it’s not very pleasant. It’s incomprehensible that this combination of such beauty and cheap plastic (And nature is beautiful!
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Guest User
Deluxe Studio with Balcony
Stayed in May 2024
Couples
18 review
Great
Posted on May 19, 2024
It takes a lot of country roads to get there, and there is no elevator.
The environment is very unique, and you can take some special photos in the morning.
The boss has hidden some Chinese porcelain and daily necessities, as well as local Indonesian items in the entire basement. When the driver was free, he took us on a special tour.
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Guest User
Stayed in Sep 2024
Other
Posted on Sep 16, 2024
I’ve noticed this hotel writes defensive comments on any negative reviews but I’m not sure how they will defend the three scorpions who I found scuttling menacingly around my room (one each night of my stay) with a bonus millipede one night. I explained my concern to staff who shrugged their shoulders and said they had sprayed the room. I suspect my sting-tailed friends entered my room at night via the large gaps between the windows and the sill. As I watched a lot of Indiana Jones as a kid I was able to fearlessly squash my prey with ann empty limoncello bottle. However it was disconcerting and not an experience I’d like to repeat.
Guest User
Stayed in Mar 2024
Other
Posted on Mar 1, 2024
We have booked Deluxe Studio Rooms of this resort based on good reviews / rating of 4* property but this turned out to be our biggest mistake. The resort is situated far away from main Ubud markets in isolation on a hill. As soon as we checked in we were shocked to see our rooms which were situated towards backyard of the main resort in a building without any views. The rooms were so cheap and poor and even basic amenities were missing. They were like servant's room separate / different from main resort. For the first time ever I have stayed in a property where even there was no closed wardrobe to keep our clothes. Room furniture was very poor, even doors were so cheap that noise from corridors / other rooms can be easily heard. Bathroom / shower area size also very small and poor. Bath towels dirty, baby pillows of poor quality, plastic glasses in the room. Overall they were very cheap kind of rooms and do not match even basic standards of even a 3* property. On complaining about the quality of rooms the manager replied that we have booked same category of rooms and cannot help. Agreed that we have booked the basic category of rooms but they should have minimal standards and amenities. Even base room categories in a 4*/5* hotels maintain some standards. Breakfast was very limited and on order basis, the item can be taken only once. (Never experienced such before). No lights in the pool / pool surroundings so you cannot swim in pools in evenings. Spa always remain closed no staff.
Response from Property: Dear Sanjaymlk, First allow me to thank you for choosing to stay at Tanah Merah Art Resort... We are sorry to hear that your stay with us was not up to your expectations. We take all customer feedback seriously and apologize for the inconvenience caused. We appreciate you bringing these issues to our attention and we are taking steps to ensure similar issues do not occur in the future. It's our hope you‘ll give us another chance to prove ourselves soon. With kind regards, Management of Tanah Merah Art Resort
KristenDaria
Stayed in Nov 2023
Travel with friends
Posted on Nov 15, 2023
A 4D3N stay, yet groups were denied in-house museum tour. Why stay in an “art” hotel? Issues of stayers only get met with broken lies & pretension of deafness & ignorance by Owner Peter, Manager Nurah & team. Suites have many loose tiles, dangerous for anyone walking around barefoot. Remaining amenities are usable, but not passable.
Response from Property: Hi Kristen, We take pride in being one of the exclusive Art resorts in Bali, with a museum showcasing an extensive collection of historic items from the ancient times of Indonesia. As our museum showcases a private collection exclusively accessible by our in-house guests, and due to the extensive collection of items that requires a knowledgeable guide to explain each of their histories, it certainly does not require much intelligence to be aware that a museum tour needs to be arranged in advance. Every guest is welcomed to visit the museum as it is a unique opportunity to witness some of Indonesia’s most historically significant items. However unfortunately in your case, you only enquired about the museum visit at around 5pm which is a very late notice and made it impossible for us to arrange a museum tour. It is certainly not fair to put the blame only on the hotel, when common sense was not in place by asking for a museum tour at such a late time. With regards to your comments regarding the villa, we would like to inform you that despite the classic building styles, all of our guest rooms are always maintained to a high standard as we always strive to provide a comfortable accommodation for our guests. Your room has been checked in detail and we can confirm that there are no dangerous hazards throughout the room. Regards, The Management
David D
Stayed in Sep 2023
Couples
Posted on Sep 10, 2023
While this resort had amazing views and great architecture, my wife and I had three problems that made us decide to cut our honeymoon stay short. First, there was an annoying hallway light outside of our room that could not be turned off, which reflected through the glass above the entry door into our room throughout the night. Second, the toilet area had not been cleaned properly prior to our stay, with some sort of dirty residue left on the floor and an empty tampon wrapper. The rest of the room was very clean, though. Third, and most important for us - being woken up at 4am by a very loud and proud rooster within close proximity. One main reason for us coming to a secluded area of Ubud was to get some solid sleep, since back home we don't get much with our toddler. It mentioned on their booking page that the rooms were 'soundproof', though this wasn't the case at all. We understand that this is part of the village life outside of the main city, but it was a non-negotiable for us. We gave the front desk agent the opportunity to rectify the issue with even a partial refund for our remaining days, which he flat out refused, which led us to leaving this transparent review.
Response from Property: Hi David D, We thank you for your compliments regarding the surrounding environment and the unique architecture of the property, which are proud to showcase being an authentic Art resort. However, your comment regarding the room comes as a surprise for us, as you did not report such issues during your stay at the property, and we feel that your comments need to be clarified. The hallways lights are obviously located in the hallways and there was no way that you were able to see them from your bed. If we were made aware of your complaint during your stay, we could have simply turned the light off, or moved you to a different room further away from the lights. Our rooms are always cleaned to the highest cleaning standards and your comments regarding the toilet cleanliness are further perplexing us, especially with the fact that it is another issue that you did not mention during your stay. Again, we could have simply rectified the issue by further cleaning the room or moving you to another room – if we were made aware of this issue. We are however happy to know that the rest of the room were up to your standards. With regards to the crowing noises of the roosters, your review already speaks for itself – that it is a part of the village life, especially in this rural part of Ubud where the village is still traditionally Balinese and such issues can occur. Nevertheless, since your review we have successfully coordinated with our neighbors to minimize the noise disturbance. With regards of the refund request, as it was yourself who chose to book the room with non-refundable policy to get lower rates and yourself is the only one to blame. Regards, The Management
Guest User
Stayed in Sep 2023
Other
Posted on Sep 3, 2023
DO NOT GO HERE! The positive reviews are deceiving and they must be fake. We just booked 4 nights and are leaving before our first night despite being charged for it. This hotel is like the scene from a horror film, there’s blood dripping down from the ceiling in front of our door, blood on the curtains by the bed, everything is dirty, it’s such a scary place too. There don’t seem to be any other guests apart from us, there’s creepy paintings everywhere and it’s so eerie. Everything is badly maintained and the roof terrace has a few plastic green chairs on and some sort of tarmac flooring and a few unberellas with holes in. The windows in the room have a 5cm gap all the way around and there are mosquitos in our room.The only good thing is the pool but it is very green and dirty. Stay away!
Guest User
Stayed in Jun 2023
Other
Outstanding
Posted on Jun 20, 2023
We have just stayed here for 2 days, during our visit to Bali. We chose this accommodation as we wanted an authentic experience, staying in nature. The location, creative artistic ambience really appealed, and the stand alone villa with artworks and rich coloured walls perched above a deep bush covered river valley was magnificent. The deep pool with a lovely water feature was close by. Breakfast was served in another stand alone villa or you could choose to be by the pool or dine on our own balcony. The owner, Peter, was a lovely host, and we enjoyed his stories and history telling of his beloved Tanah Merah. Peter also has an eye for beautiful and colorful artwork and a Museum as well, which we unfortunately didn't get time to explore. We wish we could have stayed longer.
Guest User
Stayed in May 2023
Solo travelers
Posted on May 29, 2023
middle of no where There’s nothing at all to do around here The tv doesn’t work The staff are incompetent and make excuses for everything saying it’s local culture The place is boring and creepy There are bugs and lizards in my room pooing on my floor
Guest User
Stayed in May 2023
Other
Outstanding
Posted on May 29, 2023
We are so happy to have found the Tanah Merah Art Resort just a short drive out of busy Ubud center. We loved our two-bed villa with the adjoining covered balcony that overlooked a lush forest. The inclusive breakfast each morning was something to look forward to and their on-site restaurant had many delicious and affordable choices. We enjoyed the sunrise on the roof deck where one can see the volcanic Mt. Batur and surrounding villages. We woke up laughing at dawn during a heavy rainstorm because of the nearby roosters responding to the thunder and lightning. The highlight for us however was meeting and chatting with the owner of the hotel, Dr. Peter Block, and viewing his mind-blowing private art collection. He only opens his gallery when enough visitors express interest, so do yourself a favor and make contact to arrange a tour.
Guest User
Stayed in May 2023
Other
Posted on May 20, 2023
Great location in Ubud. Good breakfast. Fantastic staff. There were many single villas. In the greenery. Beautiful areas all around. Little things like AC makes noise, poor toiletries can be forgotten as staff are outstanding
Guest User
Stayed in Mar 2023
Other
Outstanding
Posted on Mar 24, 2023
Best of everything ! Accommodation sleeping under mosquito net after a heavenly foot massage by #1 forest guide and ranger Mr Ponco a fluent English, Spanish, German & Dutch speaker with a knowledge of bird life monkees fauna and river unsurpassed by any other we’ve met. The whole crew were both professional and friendly and extremely polite and chef Ceppin conjured up the freshest fish chicken and vegetables available! Highly recommended if you wish orangutang silver macaque proboscis monkeys and awake to gibbons in the trees!!