HARRIS Hotel Kuta Tuban Bali

Everything is good, nothing to complain since we can eat in the hotel restaurant, swimming pool is nice and clean, our room is nice and cleaned. I recommend this hotel is very close to the airport and very friendly staff.

Convenient hotel near airport. Friendly helpful staff. A pity the pool hours are so limited: 8am to 8pm. It makes it hard to go for a quick dip before breakfast if you have any activities organised for the day. And it is a shame to not be able to have a dip after dinner, to relax after you have had a day which often involves lots of walking. Other places I've stayed in Indonesian have more pool friendly times of 7am-9pm, which the family has always appreciated. These hours don't disturb other guests. Would be great to see them extended.

Harris Hotel Tuban Kuta is conveniently located near to the airport. Walking distance to/fro airport is approximately 10-15mins. The service of the hotel staff is good and they are friendly and polite. However, I was not very satisfied with the room. I was given an option to choose a room near to or further away from the lift. Initially, I chose the one further. However, the room was smacked right in the middle of a construction site and a rundown/unused low-rise building. There room had a very strong stale smell and there were lots of mosquitoes especially it’s the raining season. So I requested to change to the other room. But the other was unsatisfactory as the moment I opened the room, I was greeted with a strong cigarette smell (I requested for non-smoking room). I didn’t have a choice as there wasn’t any other room available at that point. The breakfast buffet spread was alright. The cleanliness of the towels and bedsheets must be improved.

Wonderful service and nice hotel

Absolutely atrocious! This hotel does not deserve 4 stars at all. First impression of the hotel was alright. Entrance wasn't the best. Going through the corridors I thought we were in some sort of horror documentary. When we got to our room the handlebar has coming loose, which didn't help with the safety factor. When we got inside, the room was not well lit and was not well maintained. Tiles were breaking and there were "chemical stains" on the walls as mentioned by a card on the wall stuck by the staff team. Sofa was worn out. Next day we went to try the breakfast, which we hoped to be anything better. Turns out we had to see if our taste buds were broken or not. Everything was bland, except for the egg station, which served the only food with taste. Only upside to this hotel was the staff, who were ever so friendly and helpful.

The room reeks cigarette though it has a non smoking room, the ceiling creaks during the night, and you can hear people talking outside late at night. The breakfast food are quite cold though we were the first few to come early in the morning. The TV does not work for some channels.