Jambuluwuk Oceano Seminyak Hotel Reviews

Response from Property: Dear Mr. Vladimir,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your candid comments and apologize for the inconveniences you encountered during your time with us.We sincerely regret that the noise from the neighboring nightclub disrupted your stay. Please accept our apologies for not informing you about this upon your arrival. Our team strives to ensure all guests have a peaceful environment and we understand that this aspect fell short of your expectations. We are actively working with the nightclub management to explore solutions that will minimize noise disturbances in the future.Regarding your concerns about our decor and lobby size, we appreciate your feedback. Guest comfort and satisfaction are important to us, and we continuously strive to improve our facilities based on guest input.We regret any misinformation provided by our staff regarding the reduction of noise from the nightclub. Rest assured, we are addressing this internally to ensure accurate and transparent communication with our guests moving forward.Once again, we apologize for the inconveniences you experienced and appreciate your understanding. We value your feedback as it helps us identify areas where we can improve. Should you choose to stay with us again, we hope to provide you with a more enjoyable experience.Warm regards,General ManagerJambuluwuk Oceano Seminyak Notel

Response from Property: Dear Mr/ s. Eijal,Thank you so much for choosing to stay with us and for taking the time to share your experience. We're thrilled to hear that you found our staff friendly and attentive, and that your room met your expectations in terms of cleanliness.We apologize for any inconvenience caused by the occasional low water pressure you experienced. Please rest assured that we will look into this matter promptly to ensure that it is addressed for future guests. Your feedback is invaluable to us as we strive to improve our services continuously.Once again, thank you for your review, and we hope to have the pleasure of welcoming you back for another stay soon.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr/ s. Bond,Thank you for your wonderful review. We're thrilled to hear that you found our hotel clean and convenient, and that you enjoyed our delicious breakfast, nice pool, and the added benefit of free entry to Atlas Beach Club.Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Ms. Grace,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our hotel's prime location, surrounded by numerous dining options. Maintaining cleanliness and providing a comfortable environment for our guests is always a top priority for us, and we are pleased that you found our accommodations satisfactory.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan

Response from Property: Dear Mr. Josh,Thank you for choosing to stay at Jambuluwuk Oceano Seminyak Hotel and for sharing your positive experience with us. We are delighted to hear that you enjoyed your time at our hotel and that you found our location convenient, our pool enjoyable, and our service exemplary.Providing exceptional service and ensuring our guests have a pleasant and memorable stay is our top priority, and we are thrilled that we were able to meet your expectations in this regard.Your feedback is greatly appreciated, and it motivates us to continue striving for excellence in all aspects of our hospitality. Should you have any further comments or if there is anything we can do to enhance your future stays with us, please do not hesitate to let us know.Once again, thank you for choosing Jambuluwuk Oceano Seminyak Hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Ms. Lennie,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, including the dim lighting in the dining area and the cleanliness of the outdoor bathtub. Your safety is our priority, and we appreciate your suggestion for additional floor mats.We also understand the concern about the hot water and the wait time involved. We will be addressing this with our maintenance team to ensure a more efficient experience for our guests.We take your comments regarding cleanliness and the overall standard of our facilities very seriously. Please rest assured that we are committed to improving these areas, including the lift availability and breakfast offerings.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a stay that meets your expectations.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Ms. Erna,Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the initial problems with the air conditioning and fridge, as well as the oversight with housekeeping.We appreciate your feedback regarding the lack of attention to detail and the pool towel availability. Please rest assured that we are addressing these matters with our team to ensure better service in the future.Your satisfaction is important to us, and we truly value your input as we strive to improve. If you decide to stay with us again, we would love the opportunity to provide you with a much better experience.Thank you for your understanding.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr/ s. Velikii,Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel. It's fantastic that you enjoyed our friendly staff, gorgeous rooms with large balconies, excellent breakfasts, and SPA services including massages and hammam. We're also glad you appreciated our convenient location near the beach and the nearby nightlife options.We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing us for your vacation!Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Our Valuable Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our great location and that our staff provided you with exceptional service. It’s fantastic to know that you were promptly upgraded to new rooms and that the issue was resolved to your satisfaction.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr. Randy,Thank you for your valuable feedback regarding your recent stay at our hotel. We are glad to hear that you found your room to be generally clean.We sincerely apologize for the condition of the bathtub. Your comments about the need for additional cleaning and improvements to make it less slippery have been noted. We will ensure that our housekeeping team addresses these issues promptly to enhance the overall guest experience.Thank you once again for bringing this to our attention. We appreciate your input and look forward to the opportunity to serve you better in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Ms. Emilia,Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our hotel very convenient and enjoyable.Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Our Valuble Guest,Thank you for taking the time to share your feedback with us following your recent stay. We sincerely appreciate your honest assessment, as it helps us to improve our services and better meet the expectations of our guests.We apologize for falling short of your expectations regarding the spa pricing and value. Your feedback regarding the nearby massage shop and its comparative value is duly noted, and we will review our pricing structure to ensure it aligns with the service offered.We regret the inconvenience caused by the nightclub near the hotel and understand the impact it had on your sleep quality. Please accept our apologies for this disturbance.Your overall satisfaction with the other aspects of your stay is appreciated, although we understand your perspective on the five-star rating. We continuously strive to provide a high standard of service and facilities to all our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Our Valuable Guest,Thank you for sharing your feedback on your recent stay with us. We are delighted to hear that you appreciated our hotel's great location, within walking distance to eateries, the beach, and shopping areas.However, we apologize for any disappointment caused by the view from your room overlooking an under construction building. We understand that a pleasant view enhances the overall experience, and we regret that we fell short in this aspect during your stay.On a positive note, we are pleased that you found our breakfast buffet to be decent. We continually strive to provide a variety of options to cater to our guests' preferences.Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Please feel free to contact us directly if there is anything else we can do to make your next stay with us exceptional.Warm regards,General ManagerJambuluwuk Ocano Seminyak Hotel

Response from Property: Dear Mr. Long,Thank you for your glowing review. We are thrilled to hear that you had an excellent experience with our welcoming staff and their attentive service. It's also great to know that you found our prices reasonable and our location convenient.Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel