Guest User
August 7, 2022
+ hotel room is clean + whole complex is beautifully green + Staff very helpful (we were able to rent a motorbike on site for 70K/day & move in directly) + Shower towels smelled fantastic! + Breakfast very small but good + Wayan helped us organise the ferry to Gili Trawangan. Points for improvement: - WLAN was free of charge / worked partly well, but partly not at all - no soap for washing hands (we took shower gel from the shower for simplicity's sake) - I personally missed a small terry cloth to dry my hair. - a few fruits or a fruit juice would make the breakfast even better - Broken deck chair cushions lying around, which doesn't leave a great impression and could easily be cleared away. - Stay was good so far until we were dropped off at the port on the last day: the hotel owner suddenly wanted 600K for the two transfers to and from the port (which is a lot of money for the local conditions! As a comparison: 1 night per person in the hotel cost 215K). We were used to the fact that when we asked the hotel in the process for a transfer, they told us if it was possible and at what price or if no price was mentioned, that this was an inclusive service from the hotel. We simply felt a bit ripped off. Mind you, we are very willing to pay for a transfer, but then the price should be fairly communicated in the process!