Jl. Petitenget No.51B, Seminyak, Kec. Kuta Utara, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Potato Head Suites & Studios Guest Reviews
4.7/5
Amazing
507 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(507)
Positive reviews(498)
Reviews with photos/video(276)
Friendly owner(183)
Delicious breakfast(131)
Romantic sunset view(37)
Great swimming pool(36)
Classy environment(34)
Well designed(32)
Has an infinity pool(15)
Close to beach(13)
Negative reviews(9)
Ayaka05
Sunrise Studio
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 17, 2024
While the overall experience was pleasant with excellent service, especially the convenient buggy rides to and from the hotel, the breakfast was a letdown. Despite arriving at 9am (well within the 11am window), there were no seats available, and we were seated in the public area. This made it difficult to enjoy the buffet, which was disappointing. However, aside from the breakfast issue, the rest of the stay was smooth and enjoyable.
Response from Property: Dear Ayaka,We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to the Desa soon. Regards,Manish Puri
Chiyomi_chew
Sunrise Studio
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room is average, but the location is very convenient... It's easy to get anywhere, and the breakfast is delicious.
6/20
Response from Property: Dear Chiyomi, thank you very much for sharing your experience at Potato Head. We really appreciate your kind review. We can't wait to have you back here soon!Regards,Manish Puri
Guest User
Island Suite
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
One of the best resorts we ever stayed in , the service was amazing, all employees without exception were friendly, helpful and welcoming during our four day stay, the suites were spacious without anything missing, many restaurants and nice beach bar , great breakfast, will definitely return to this place
Response from Property: Hello There, thank you very much for sharing your experience at Desa Potato Head. We are delighted to know that you enjoyed the Suite, the ala carte breakfast and the service from our family members. We can't wait to have you back here soon!Regards,Manish Puri
Anonymous User
Sunrise Studio
Stayed in Aug 2024
Travel with friends
20 review
4.2/5
Very Good
Posted on Sep 5, 2024
The beach club was really nice and the staff were very helpful with booking body massages.
Response from Property: Hello There, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review especially regarding the helpfulness of our family members. We can't wait to have you back here soon!Regards,Manish Puri
Jyau828
Sunrise Studio
Stayed in Aug 2024
Couples
6 review
4.5/5
Great
Posted on Aug 16, 2024
The overall of the hotel and stay experience was really good and I kind of enjoy my stay. Check in was great staff, housekeeping to room service almost everyone in the resort were nice.
However for beach bar I beg a difference. As an experience hotelier myself I could feel that there is a difference on how they treat foreigners who are white skin and yellow skin from Asia like myself.
However I want to make it a point that not all yellow skin are from China, there are people with yellow skin from other parts of of the world example me from Singapore.
As a hotelier myself , I feel that every guest is an important guest.
Response from Property: Dear Jyau828, thank you for staying with us and for sharing with us your recent experience. However we are truly sorry to hear about the different treatment issue. Although we do not have the details of the incident that happened that day, we are hoping to believe that this was more an issue of misunderstanding.Potato Head is an Indonesian company. Our values lie in respect, tolerance, humanity, inclusion and diversity. We call ourselves a family and we want our guests to feel like an extension of that and so, it is mortifying to hear that you felt that you weren’t treated as such.We would like to apologize if you felt that you were not welcome. We hope you will give us another opportunity to show you the real love that makes our Desa so unique.Regards,Manish PuriChief Operating Officer
Anonymous User
Sunrise Studio
Stayed in Aug 2024
Couples
15 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Amazing hotel amazing beach club. Food and drinks were all delicious. Lovely sunset lovely pools lovely service. Highly recommended!
Response from Property: Hello, There. We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to the Desa soon. Regards,Manish PuriChief Operating Officer
Anonymous User
Sunrise Studio
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Service was very good. The beach and the pool were the best places to relax, enjoying the scenery. The dome was also a good space to enjoy breakfast. Overall, a pleasant experience.
Response from Property: Hello There, Thank you very much for sharing your experience at Potato Head. We really appreciate your kind review. We can't wait to have you back here soon!Regards,Manish Puri
Guest User
Sunrise Studio
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Amazing place
Love the beach club
Response from Property: Hello There,We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to the Desa soon. Regards,Manish Puri
Anonymous User
Sunrise Studio
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 30, 2024
The hotel is located in a great location, near the places we wanted to visit during our trip. The staff were friendly and hospitable, making the check-in, check-out processes and everything in between so easy! 👍🏻 I only stayed for a night and didn’t get a chance to explore too much, to no fault of the hotel. But from what I have seen, it’s nice.
Response from Property: Hello There, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review. We can't wait to have you back here soon, hopefully for longer stay. Regards,Manish PuriChief Operating Officer
sichen
Island Suite
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
From the moment we arrived, the staff exhibited a level of care and attentiveness that truly set this establishment apart.
During our stay, my husband and I unfortunately had a mishap while exploring the area on a motorbike. The staff immediately sprang into action, ensuring my husband received the necessary medical attention and going above and beyond to assist us in retrieving and repairing the motorbike. Their dedication to our well-being was remarkable and deeply appreciated.
Beyond their exceptional service in times of need, the hotel itself is a haven of tranquility with breathtaking views. Visiting during a quieter season allowed us to fully immerse ourselves in the beauty of the surroundings and indulge in every moment of relaxation the hotel had to offer.
One of the highlights of our stay was undoubtedly the delightful array of complimentary snacks provided daily, and the breakfast offerings surpassed even the most renowned brunch spots in town. Additionally, both restaurants on-site boasted an impressive culinary experience that left us craving more.
In conclusion, Potato Head Hotel exceeded all expectations with its unparalleled service, stunning views, and delectable dining options. I cannot recommend this establishment highly enough to anyone seeking a truly unforgettable stay.
6/12
Response from Property: Dear LiuSichen, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review. We hope hope you and your husband are feeling better now after the incident. We can't wait to have you back here on your next trip!Regards,Manish PuriChief Operating Officer
Lorenze
Sunrise Studio
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Already said this before but this was a great experience for our family. Thank you, we will be back.
Response from Property: Hello, Lorenze. We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back soon. Regards, Manish Puri Chief Operating Officer
TingTing1988
Sunrise Studio
Stayed in Mar 2024
Travel with friends
16 review
3.7/5
Posted on Mar 9, 2024
The service of here is really good. Every staff here is helpful and nice. The breakfast is most outstanding part of the vacation here. We eat near the pool and beach with fantastic view. However, the room is too normal and small at this price. We have dinner at beach club at the swat near the beach but it is too dark for eating. They just told us the seat near the pool or beach needs very high minimum charge. Actually, we are eligible for this as we live here. They allow us to move the seat until I told them so.
6/7
Response from Property: Dear TingTing1988, thank you for staying with us and for your honest feedback and concerns. We’re very happy to hear that you enjoyed your overall stay at the Desa! However, it seems like we fell short of your expectations and we’d like to personally apologize.We are sorry to hear about the issue during the dinner at the Beach Club. Indeed, as a hotel guest like yourself, you are entitled to enjoy our daybed at the Beach Club, however this is subject to first come first serve basis. We have shared this with the team for a better communication with our hotel guests. Thank you once again for sharing your thoughts; your input is crucial to our commitment to continuous improvement.Regards,Manish PuriChief Operating Officer
Zyralaw
Sunrise Studio
Stayed in Mar 2024
Couples
41 review
4.5/5
Great
Posted on Mar 22, 2024
Resort was nice, breakfast was good. Staffs were all friendly. However, surprised that there were no amenities in the room like toothbrush and other kits. To get a grab, buggy will need to bring us outside of the hotel which is a little inconvenient.
Response from Property: Dear Zyralaw, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review and feedback. Regarding amenities, in view of our sustainability efforts, we can provide these amenities on request basis. We apologize that our team did not mention it to you upon your arrival. That being said, we are taking your feedback on board and appreciate you taking the time to write to us. We can't wait to have you back here soon!Regards,Manish PuriChief Operating Officer
Guest User
Desa Studio
Stayed in Sep 2024
Solo travelers
1 review
3.0/5
Posted on Sep 5, 2024
The staff and the hotel were nice.
But I was food poisoning at their property during my 4 days stay ( I only ate at the hotel during my stay) and I asked for a doctor ( extra charge by me ) and they didn’t do anything from their side ( they did send a glass of coconut water and two slices of bread to my room).
Avoid the raw oyster.
Response from Property: Hello There. It is upsetting and sad to hear that you had stomach upsets and hope that you are feeling better now. Your concern has only reminded us to look at our food production even more deeply. We have measures in place that we take to provide the best quality of food under strict modern kitchen hygiene standards. However we are very sorry that the way our team managed the situation was not up to your expectations. We believe that our Guest Experience team reported that you were feeling better before departed to your next destination. That being said, we are taking your feedback on board and appreciate you taking the time to write to us. We send our sincerest wishes for recovery and look forward to welcoming you back to our Desa. Regards,Manish PuriChief Operating Officer
Dealmaker
Island Suite
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
We had a great experience at Potato Head for two nights. I highly recommend the Island Suite, we had a great and comfortable sleep. Special thanks to our receptionist Lina, who patiently solved many problems for us:) I will choose Potato Head next time when I come to Bali.
环境:特别好!
服务:特别好!
Response from Property: Hello There, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review especially regarding one of our family members. Lina and the team We can't wait to have you back here soon!Regards,Manish PuriChief Operating Officer