Padma Resort Ubud Banjar Carik, Desa, Puhu, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80572, IndonesiaView Hotel Details
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Padma Resort Ubud Guest Reviews
4.4/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(45)
Positive reviews(43)
Reviews with photos/video(16)
Awesome stay(26)
Great service(23)
Loved the view(8)
Awesome rooms(7)
Delicious breakfast(6)
Negative reviews(2)
Evgenia
Premier Deluxe Room
Stayed in Dis 2023
Family
19 review
4.2/5
Very Good
Posted on 5 Jan 2024
Check in was good, room was spacious, beautiful view from the hotel. It is a bit far from Ubud. The main issue is service - some staff needs training (in restaurants). If you make a mistake, you can correct it and not just make a face at your guest. Check in and check out staff is very attentive. Breakfast is ok.
Guest User
Premier Deluxe Room
Stayed in Dis 2023
Family
7 review
4.5/5
Great
Posted on 23 Dis 2023
Best hotel. Very clean kind
Far from city center but it is worthy.
Swimming pool is warm. It is like a heaven
Stella
Premier Room
Stayed in Dis 2023
Travel with friends
35 review
5.0/5
Outstanding
Posted on 10 Dis 2023
Wonderful experience! Service was immaculate and management had a very good eye to detail. Jodi was great at teaching archery! My friend got diarrhea (from eating the food outside of the hotel) and there was an in house nurse who prescribed medicine on the spot the staff prepared a bouquet of flowers wishing her a speedy recovery.
JatinShah
Premier Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on 21 Nov 2023
Exceptional facilites and friendly staff. Infinity pool is incredible with views of the valley. Great program for kids and tons of outdoor activities for adults. Definitely will go again.
Guest User
Premier Deluxe Room
Stayed in Okt 2023
Couples
16 review
1.0/5
Posted on 2 Dis 2023
Extremely poor customer service with very little empathy. Would avoid and would certainly never book again
Response from Property: Dear Valued Guest, Greetings from Padma Resort Ubud.Thank you for choosing to stay at Padma Resort Ubud and for sharing your review. It is regretful to learn that you left the resort with such negative impressions. I appreciate your comment regarding the service we are offering that did not meet your expectations. Please rest assured that I have tabled your feedback to our respective department head for immediate action and improvement.Apart from the feedback you mentioned earlier, I also observed that you gave us low ratings in multiple areas, such as the resort's ambience, amenities, and cleanliness. It would be greatly appreciated if you could elaborate on your experience and advise us your suggestions for our further evaluation.Your feedback is extremely valuable to us, as we strive to enhance our valued guests experience with each and every stay.We are looking forward to having the chance to host you again in the future and to somehow reiterate your faith in us.Sincerely, Sudiman A. General Manager
Guest User
Premier Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on 27 Nov 2023
Beautiful view
Very good amenities
Good breakfast
Nice pool
Service impeccable
Celesta Wong
Premier Room
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on 16 Mei 2024
amazing body and mind detox place
Guest User
Premier Room
Stayed in Mac 2024
Family
4 review
5.0/5
Outstanding
Posted on 7 Mac 2024
Extremely well view & services.
Gleb
Premier Club Room
Stayed in Ogo 2022
Couples
6 review
5.0/5
Outstanding
Posted on 21 Ogo 2022
We love this place! So unfortunate that we had only 3 days there. 😭 Hope to have another trip to Bali and visit this place again.
The hotel is located in the mountains. You’ll need a couple hours of transfer to get there from the airport. But the weather was incredible, with chill winds and bright sun. Not too many people around (comparing to Kuta or Seminyak). Compared to Singapore (from where we are) it was (literally) a breath of fresh air
They have a garden with animals, and we will miss otters from there. 😭 You can catch a fish from the small lake and give to them. And otters are soooooo cute when you give them food.
There was also a jazz event in one of the evenings. We don’t know how often do they have evenings like that, but it was a pleasant surprise.
Guest User
Premier Room
Stayed in Dis 2022
Family
5 review
4.7/5
Amazing
Posted on 16 Jan 2023
Like it so much. Warm pool and family gathering is very recommended.
Guest User
Premier Deluxe Room 1 King bed
Stayed in Okt 2022
Couples
3 review
5.0/5
Outstanding
Posted on 17 Okt 2022
Great and friendly staff, good food. I like all the activities
KMM
Premier Room Non smoking
Stayed in Jan 2023
Family
5 review
4.5/5
Great
Posted on 5 Feb 2023
Foods are more than good.
Guest User
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on 17 Feb 2023
Very nice 👍
Yamashita Taichi
Premier Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on 10 Sep 2024
Because it is located in the middle of nature, the rooms are spacious and you can see the nature when you open the window. The service and attitude of the staff are excellent. You can eat breakfast on the walking course or by the pool, so it is worth the price.
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Guest User
Premier Deluxe Room
Stayed in Jan 2024
Travel with friends
9 review
4.5/5
Great
Posted on 19 Jan 2024
An excellent complex located at a significant distance from populated areas. The hotel has everything for a relaxing family holiday (from animators with whom children weave baskets and draw, to a spa and golf). A very vast area, including a botanical garden, a small compact zoo (with funny otters and more), a significant area for trekking and walking through the jungle, a shooting range, and a separate area for yoga. A separate place for celebrations and events. 2 restaurants and one bar.
Breakfast is very extensive and varied, accompanied by national music. Some fruits indicate that they were produced (grown) at the hotel.
A beautiful infinity pool with a bar in it and convenient service next to it. Makes great photos.
The service at the hotel is exceptionally friendly. The staff pays maximum attention to guests. Special thanks to the employee of the Dhian Hotel, who was extremely attentive to any questions, and communication with her was at the level of close friends.
The room was large, clean, in a classic style. The only caveat is that the floors squeak a lot.
The hotel leaves an excellent impression. If you plan to relax only in a hotel or go on separate excursions, then this is an excellent choice. If you plan to often travel to Ubud or the surrounding area, then it is important to take into account that Ubud is about 30 minutes by car or motorbike; online taxi ordering services work, but there are not many drivers in the area. We had a wait of up to 40 minutes.