Guest User
August 5, 2023
Having waited long to stay in this place, here is an honest review with positive and negative feedback from our 3 nights stay. It’s a newly opened accommodation that I wouldn’t describe as a hotel. It’s a complex of villas that some are still under construction, however we weren’t bothered by any noise. There were downsides that are weird for an accommodation that describe it self as as “luxury retreat”. Cons: • No safety locker in the villa, which you would expect in any hotel. This was inconvenient. • Pool area lacks seating, contrary to the photos. We couldn’t fully enjoy the place. • The pool was very cold. It would have been better if they had a water heater. Additionally, the pool isn’t fully private, as guests from adjacent villas can see you from their first-floor rooms. • Every morning, farmers in neighboring plots would burn plants, creating an unbearable smoke smell that could seep into the villa if you left the doors open. This made mornings unpleasant. • No ironing board was available, so we had to use the bed, which was inconvenient. • The shower room lacks a shelf for shampoo and soap, which are placed above the toilet. Also, the shower room wasn’t fully covered, causing water to spill out. • The bathroom was small despite the spaciousness of the villa. • We were awakened in the early morning by loud noises/music from other villas. • Upon arrival, they send you the breakfast menu for each morning, but it lacks instructions on what you can order. Breakfast options need improvement, especially non-egg choices. • The hotel restaurant isn’t ready yet, leaving no place to eat given the hotel’s secluded location. Make sure to have snacks. Pros: • The staff is amazing, very friendly, and super helpful. They consistently had smiles and went above and beyond to make our stay exceptional. • They pleasantly surprised us with a cake as we were celebrating our anniversary. • The views from the villas are stunning, overlooking the rice paddies. • The location is secluded, allowing you to truly relax away from the busy city. • Indoor seating was convenient, equipped with a TV featuring Netflix. • The villa was spacious, clean, and well furnished. • There were no insects inside the villa. • We requested an iron, and it was promptly delivered. • The hotel arranged taxis quickly for us. • We reported a water leakage in the toilet, and it was promptly fixed.