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As a guest who recently stayed at the Pickalbatros Palace Resort with my family, I feel compelled to delve deeper into the profound disappointment we experienced during our visit. Despite considering myself to be quite adaptable and understanding, the shortcomings of this resort were so glaring that they eclipsed even the most basic expectations. Opting for the Pickalbatros Palace Resort, renowned for its esteemed service and family-friendly atmosphere, I anticipated a memorable stay that catered to the needs of both adults and children alike. However, from the onset, it became evident that our expectations were far from being met. Let's address the coffee situation, which may seem trivial but underscored a broader issue of attentiveness to guest needs. The abrupt termination of coffee service at 10 am each morning was not just inconvenient; it was a logistical nightmare, particularly for parents with young children in tow. Having to trek to either the reception or beach bar post-breakfast for a simple cup was an unnecessary hassle. While the introduction of instant coffee near the kids club following my complaint was a step in the right direction, the fact that it was only available until 5 pm sharp, coinciding with the closure of key facilities, felt like a half-hearted attempt to rectify the situation. This limited timeframe for coffee availability highlighted a disconnect between the resort's promises of excellence and the actual guest experience, leaving many feeling underserved and overlooked. Moving beyond the caffeine conundrum, the lackluster offerings at the kids' club were particularly disheartening. Despite the presence of children's slides in the pool area, the dearth of engaging activities left our young ones bored and restless, especially on inclement weather days. The absence of staple food options like chicken nuggets or fish fingers further compounded the challenge of keeping children well-fed and content throughout the day, leaving many parents scrambling to find suitable alternatives. Adding insult to injury was the distressing incident involving discolored water in the bathroom, which resulted in irreversible damage to one of our garments. The sight of orange water running down the pipes not only raised concerns about hygiene but also cast doubts on the overall maintenance standards of the resort. Such issues should never be overlooked, as they directly impact the comfort and satisfaction of guests. Despite these disappointments, it's only fair to acknowledge some redeeming qualities of our stay. The culinary offerings, albeit repetitive at times, were undeniably delicious, providing a brief respite from our overall dissatisfaction. Additionally, the presence of heated pools offered a semblance of comfort amidst the windy weather, albeit serving as minor consolation amidst our broader grievances. In conclusion, our experience at Pickalbatros Palace Resort fell far short of the glowing reviews that initially en

The hotel is perfect! The service was amazing! All staff is very polite and helpful, we really enjoyed our stay very much! The view from our room was amazing! And the views from every point in the hotel actually is so attractive and impressive!!! The food was delicious as well, the hotel has 8 restaurant, one of them is for extra charge. We will come back for sure!

The location of the room itself did not have such a good view. I communicated with the front desk that I wanted a room number closer to the sea, and they helped me change the room. The price is very good, the environment is good, and the breakfast is also good.

The Red Sea All-Inclusive Resort ⛱️ Hotel has multiple restaurants that basically meet dining needs around the clock. Unlimited drinks, beer, red and white wine, and rich food. There is a terraced swimming pool, a separate beach, and a tennis court. The hotel has free parking. The front desk staff is friendly to the Chinese. I met a person who might be a manager. He took the initiative to care about us and provided us with help. It is worth a hotel for vacation again.

The room was very beautiful and the manager upgraded the room type for us free of charge. This hotel is really worth recommending because 3 meals are all-inclusive and the food is very rich. We were given a fine dining restaurant experience late on Valentine's Day. Overall it was great 👍 Come back next time!

Hotel is quite modern and very clean. There are some shops and restaurants on site which provide good options for stop it is also opposite the Hurghada Plaza Shopping Mall where we thought the food court would supply some decent food items. However there were basically a couple of takeouts with very very limited range. It was disappointing. There is a Carrefour supermarket in the shopping mall. The hotel rooms are excellent and most face the beach with full glass windows and great views. However, one disappointing aspect was the air conditioning which unfortunately sounds like a jet engine taking off when it switches on automatically to cool the room. It was so loud that it woke us up several occasions during the evenings for our stay. The beach area is fantastic as the hotel is on a small bay. They were plenty of sun lounges available. The most disappointing aspect was the breakfast buffet which was bedlam every morning. Coffee was supplied with two machines which continually kept running out of coffee and at the staff were unable to keep up. The small machines were clearly insufficient for the number of people staying at the hotel. Additionally, most people did not know how to use them which resulted in huge amounts of wastage spilling over into the trays which obviously causes them to run out even more quickly. But this situation needs to be remedied as it is completely unsatisfactory. Why don't they just put some large coffee urns there which would avoid this nonsense. One that needs to be aware that despite the war in Ukraine, Egypt seems to be one of the few countries still accepting Russian flights and tourists. Thus, you will need to fight for your space in the lines as they constantly push in, which unfortunately has been my experience when I've encountered them in many other countries in the world also.

Facilities: The interior decoration of the hotel room is old, some cabinet screws have been loose, and the air conditioner is very loud even at the minimum wind speed. Cleanliness: Although the staff cleaned the room very carefully and they thoughtfully put paper towels under our belongings, the wall near the head of the bed was smelly and some dirty spots and traces of liquid soaking could be seen. Environment: The hotel's environment is very good, with different performances and activities every day. Service: The hotel service staff has a good attitude. The hotel offers buffets from several different restaurants.

The hotel is large and the green ash is often beautiful. There is a river inside, you can do a boat along the river to the beach. The beach is really beautiful, the sea is particularly pure, the pool is many, and two or three are warm. The hotel's services are very intimate, and what requirements are basically met. There are also shows and shows every night, and entertainment facilities are varied. Mini golf, throwing darts, and someone to teach yoga. The parents are very satisfied, the package is for three meals, and all kinds of restaurants eat casually. I also met a Chinese cook in an Asian restaurant. The disadvantage is that the room facilities are relatively old... In short, the recommended recommendation

I ordered the five-star Albatross Palace to actually stay at the four-star Albatross Beach. There was an error due to Ctrip's technical reasons. After coordination, compensation was made for the loss. It was still satisfactory. However, during the holiday, there may be no one to deal with during the Spring Festival, which may lead to contact and call every day. Irritable. Four-star hotel, the rooms are small, but at the corner, quite crowded. Many parts of the entire hotel are under renovation, and the lawn outside the room is equipped with a sprinkler irrigation system, so it is a bit messy. Three meals a day are good, and drinks are free. Tennis courts, gymnasiums, water slides, and most swimming pools have constant temperature and are free to use. Overall good.

Excellent hotel: delicious and varied food, good a la carte restaurants, friendly staff, quality service. We didn't regret choosing this particular hotel! Of the cons: there are not always enough sunbeds near the pool with a bar. Due to the fact that some people occupy more than 1 sunbed per person. For example, 2 people come, but occupy 3 sunbeds, just putting their things on the third. The staff doesn't tell them anything for some reason. The rooms without renovation are really old furniture, but we were not critical - clean and nothing is broken. We didn't understand a little about the bar where you can smoke shisha. We have an ultra all-inclusive system 1 shisha was free of charge, the hotel app has a menu of this bar, it states that some drinks on the UAI system are served free of charge, but in fact the bar employee said that ALL drinks are paid .. but in general, we were satisfied with the rest and did not regret choosing this particular hotel!