Hôtel du Palais des Papes
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Avignon
Hôtel du Palais des Papes
3 Pl. du Palais, Avignon, Provence-Alpes-Cote d'Azur 84000, France
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Amenities
Multi-Function Room
Public parking
Luggage Storage
Meeting Room
Wi-Fi in Public AreasFree
Bar
Coworking Spaces
Fax/Copying Service
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Property Description
With a stay at Hôtel du Palais des Papes in Avignon (Avignon City Centre), you'll be steps from Palais des Papes and Rue de la Republique. This hotel is 11.8 mi (18.9 km) from Luberon Regional Park and 0.3 mi (0.5 km) from Musée Calvet.
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7.3/10
Cleanliness7.4
Amenities7.2
Location7.4
Service7.3
All 41 Reviews
Surroundings
Airport: Avignon Provence Airport
(14.1 km)
Airport: Garons Airport
(57.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Standard Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
TV
City view
Toothbrushes
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4
Deluxe Room
Bedroom 1:1 King bed
Non-smoking
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1
Superior Double Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
City view
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Family Room
2 Single bed and 1 King bed
Non-smoking
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Double Room
1 King bed
Non-smoking
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Guest Reviews
7.3/10
41 reviews
Verified Reviews- Cleanliness7.4
- Amenities7.2
- Location7.4
- Service7.3
Average for similar properties in Avignon
Guest User
November 9, 2023
Small room, which probably depended on the type of room booked, but was not so drastic in the description, where practically the only thing taking up the room was the bed, and you could just about get through between the bed and the wall at the foot. No cups or glasses in the room, the tap water (no water bottle for guests) had to be drunk straight from the hand at the sink. Bathroom was clean and completely fine, but the wobbly sliding door to the room was unappetizingly old and stained. The elevator was frighteningly old and you were afraid of getting stuck. The breakfast room was very nice, but when 2 more guests arrived after us, new coffee had to be made for them because the pot was empty, which took a while, and the few slices of salami and cheese had almost been eaten by us - the poor guests after us. The evening before we wanted to have dinner in this atmospheric room, but that wasn't possible, we had to go to another restaurant room (also OK, but not quite as nice), but the next evening we saw guests eating there by the large, beautiful fireplace in the "breakfast room". I think that was bad service without any explanation. the evening before.
Because of the elevator and the lack of comfort in the room, I would book somewhere else on my next trip, despite the location right next to the Pope's Palace.
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Guest User
July 14, 2024
The hotel is in a great location in the heart of the old city, but it still leaves a lot to be desired. The hot water for the shower ran out before 8 am. The breakfast offers hot items apparently when it first opens up. Although we were there for breakfast an hour before it closed, none of the warm offerings were available. In fact, we had to even ask for bread. There was a tv in our room, but no remote to operate it. We asked the front desk for one and were told they didn’t have one. I could go on, but I think you get the point.
Guest User
August 7, 2023
Very convenient location and offers discount at the parking underneath the square. Food at the restaurant was good as well. Not the most modern of the hotels, but clean. Pleasant and helpful service.
Guest User
June 18, 2023
A more uncomfortable bed you couldn't wish to encounter, like sleeping on a board! For those of us with mobility issues: the shower unit posed a challenge. A very small unit, that was not covered, so the area around it got wet. The unit of the shower was not fitted properly, and was bouncy and so, with no handrails - alas, common in France - it was a precarious if you have unsteady feet. Well positioned, but I would not stay here again.
Guest User
January 31, 2023
wrong room - no heating - no cleaning on top of this there was no willingness to make things better after a number of kind complains. it is clear they take advantage of the great position to just offer a terrible service
Guest User
August 12, 2022
I was stranded in Marseilles this past June, missed my connecting train to Toulouse. All train seats sold out that day for Toulouse and 2 days for Paris. Rooms were sold out in Marseilles, except for 3, ranging from €600 to €3600, so I had to leave. Chose Avignon and got one of the last seats on the train. Saw Palais du Papes online but unable to book because of internet problems, so I took a leap of faith and went there. From the outside it was a bit disappointing but once inside I was greeted by the kindest young man, Herkmit (sorry if his name is misspelled) who helped me get settled in and assisted me with booking a train to Paris. He took such good care of me, and all of his guests, and I cannot say enough good things about him. My room was very clean and large, the largest hotel room I’ve ever been in, and I had a lovely view of the Palais. I’m a senior woman who traveled solo and I have never experienced such kindness and respect as I had received from the French people. And it was especially true in Avignon. Thank you Herkmit.
Guest User
April 21, 2023
Warm welcome and happy surprise of an upgrade to a beautiful and large room overlooking the Palais des Papes. We are delighted with this stay. Thanks again. Marc and Martine these April 20 and 21
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Sergio C
April 7, 2025
In viaggio di istruzione con i miei studenti: gli interni dell’Hotel presentavano alcune parti comuni e camere in ristrutturazione, svariati cavi elettrici si trovavano a vista lungo le scale che conducevano alle camere, col rischio di inciampo; Un’altra camera era priva della porta del bagno comunicante con la camera da letto e pertanto gli studenti non potevano avvalersi dei servizi con la necessaria privacy. Uno specchio sopra il bagno di una stanza risultava incrinato. La colazione a buffet è stata soddisfacente ma le portate della cena sono state povere nelle porzioni e scadenti nella qualità; uno studente ha avuto problemi allo stomaco e altri due hanno manifestato disturbi intestinali. Scarsa attenzione è stata mostrata dal personale di servizio verso gli studenti sofferenti di allergie debitamente segnalati. Pur non essendovi studenti di altre scuole presenti nel salone del ristorante dell’hotel, in tutte le tre cene servite è stato necessario ricordare quali fossero gli studenti interessati poiché venivano servite loro le stesse portate dei compagni.
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Carlo C
April 7, 2025
Purtroppo la nostra esperienza in questo hotel è stata davvero negativa. Le camere sono vecchie e mal tenute, con un bagno minuscolo dove il water è infilato in uno spazio talmente stretto da risultare quasi claustrofobico, anche per chi non soffre di questi problemi. La doccia era in condizioni pessime, con la testa completamente incrostata di calcare, segno evidente di una pulizia trascurata da tempo. Abbiamo trovato piastrelle mancanti, lo specchio era rotto, e la luce del comodino non funzionava, dando un’impressione generale di trascuratezza e scarso interesse per il comfort degli ospiti. La cena è stata decisamente sotto le aspettative, sia per la qualità che per gli effetti: ci ha provocato problemi di stomaco che ci hanno rovinato la serata. Al momento del check-out, abbiamo chiesto la ricevuta (mai ricevuta) e la restituzione della cauzione, ma siamo stati trattati in modo molto scortese dal proprietario, con toni davvero fuori luogo.
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Services & Amenities
Most Popular Amenities
Multi-Function Room
Public parking
Additional charge
Luggage Storage
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
Bar
Meeting Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, €14.00 (approx. NZD 26.52) Daily. Reservation not needed.
Public parking
Additional charge
Business Services
Coworking Spaces
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
Luggage Storage
Express Check-In and Check-Out
Front Desk Safe
Front Desk with Limited Hours
Languages Spoken
English
Arabic
French
German
Italian
Spanish
Food & Drink
Lobby Bar
Room Service
Bar
Public Areas
Elevator
No Smoking in Public Areas
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:30
Check-out: Before 11:00
Front desk hours: [Mon-Sun]09:30–22:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: €12.00 (approx. NZD 22.73) per pet per day
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 27
With a stay at Hôtel du Palais des Papes in Avignon (Avignon City Centre), you'll be steps from Palais des Papes and Rue de la Republique. This hotel is 11.8 mi (18.9 km) from Luberon Regional Park and 0.3 mi (0.5 km) from Musée Calvet.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, luggage storage, and coffee/tea in a common area.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include a turndown service and portable fans, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, luggage storage, and coffee/tea in a common area.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include a turndown service and portable fans, and housekeeping is provided daily.