Hotels Near Jewish Museum Augsburg Swabia in Augsburg

What the Hollyday in Express hotel Augsburg in Germany does to customers is unacceptable and subject to legal action for false advertising. the hotel sells rooms with air conditioning and turns off the air in the hotel. I want my money back. the hotel has no right to say how I want to sleep if it has put the room on sale with air conditioning. First, the attendant on the first night (02/10/23) said they were turning it off because it was winter (which is unbearably hot). later, the attendant said that I should change hotels before checking in when I found that there was no air. the other attendant, tonight (03/10/23) said that the hotel had a list of rooms where the air conditioning worked and another list of rooms that didn't work and had the outrageous to send me to two rooms where the system turns on but doesn’t worth at all. the truth is that the hotel wants to save money over the customer with false advertising. I want my money back, I'm outraged, because I slept very badly and I would never stay in a hotel without air conditioning without being fully aware of it. I doubt that in Six Senses, which is part of the same group as Holliday Inn the air is turned off at some point. The manager is in completely silence. I expect the total refund of the expenses of the reservation.

I arrived early and parked in the garage below the hotel. The room was already available so they let me check in. I think the Leonardo Hotel is fairly new. Everything was quite clean and fresh. You need your room key to activate the elevator to go to your floor. I thought this was very clear but so many of my fellow guests were confused and I had to explain. Perhaps this would be better clarified during check in. Through helping other people, I also found out that the key only works for your floor and you can't access other floors. During my three night stay, I rode the elevator with quite a few confused people. There is bottled water in the room when you check in and it's complimentary. In the bathroom, the soap, shampoo and body wash are all one bottle/formulation. There is no conditioner. I didn't have the breakfast at the hotel but I did have dinner at the restaurant one night. It was good but I thought it was funny that I tried to order beer and they were out of a lot of it, as well as some of the menu items. The kimchi and hummus were delicious, and the signature drink was very interesting. My colleague and I needed a place to work on our computers one day and this hotel doesn't really have common/lobby space in which to do that because the restaurant area is closed outside of mealtimes. We sat in one of the conference rooms but a staff member chased us out. That's one improvement that I think this hotel could make (a place to sit and work and plug in a laptop), especially because it seemed like we were not the only business trip people there.

We've stayed at 7 Super 8s and we know what to expect. Sometimes not the best breakfast, and often very old rooms. This was our first Super 8 in Germany. I am so glad it was cheap because it was literally HALF the size of the American Super 8s, had no functioning AC, only one hard chair, nowhere to sit to watch TV, the TV was ridiculous, it was exactly the TV I grew up with in the 70s, meaning when you click GUIDE, you only get a list of channels that you can click on. That is exactly like a 70's TV, where you know the channel, you select it, and you see what you see. There is no true GUIDE feature, telling you *WHAT* you are watching, and no program list showing what programs are coming up next, on each channel. So, a 70s TV. There is no refrigerator in the room. There is no microwave in the room. There is no ice machine in the hotel (normal for Germany) but this one didn't even give us a cup of ice when requested, because they ran out. (And didn't make more?) Parking costs 10Euro, the few free spots out front were all taken and so cramped we could barely fit our normal sized car through the ”lot”. Breakfast costs 12 per person? That is absurd. No Super 8 in America charges for either service. I'm just so glad this place is cheap. Please don't come here expecing Super 8 Standards.

Hotel located about 4km from Augsburg City centre. The hotel rent free bikes, which we made the most of during our stay, as there is a beautiful river and miles of forest covered park to cycle around. We also used the bikes to go to the city centre as the tram wasn't operating. Free ample parking. Fantastic breakfast. Free ice cream. Room was large and had a fridge and kettle. Slightly older decor, but nice bathroom. My only criticism is, there is a musty smell, but no idea where this is coming from as everywhere is spotlessly clean. The reception staff spoke English and were helpful and friendly. And the restaurant staff were excellent too. Thanks for a lovely weekend. Would recommend.

The staff on duty at the counter is only until 10pm. If the time is exceeded, you can only contact with an emergency phone, which is relatively not very convenient. In addition, when checking in, the automatic check-in machine at the door failed, and the whole check-in was delayed for a long time, but the service staff actively helped to deal with it.

Friendly, uncomplicated reception! There are already many of the high-price hotels and hotel chains that can cut a ticket.. We have searched for and found a cheap accommodation on the journey to the holidays. Therefore we were ready to take off, which we had not to do here. nice, helpful, young crew at the reception. Clean, attractive room, facilities functional, fresh. Flattery air conditioning, which we have enjoyed in “monkey heat”. Breakfast ok, for the price called super( adults 10€/ children4€) All in all a fantastic price performance ratio!

We are on day 9 of being in Bavaria and I think our 5th or 6th hotel. This is by far the best and most comfortable. The bed is so awesome. The staff are welcoming. Two big drawbacks; no air conditioning and finding the actual hotel location. We arrived late at night, I had made a reservation and paid ahead of time. We were so frustrated at not being able to find the hotel we drove about 10 minutes away and were going to check into a Holiday Inn Express. The guy at the front desk there was sooooo sweet, when I told him we were unable to find the NinetyNine Hotel, he did everything but drive us to the front door. He printed off directions and told us exactly what to look for! It's located next to the Universitat Augsburg a sort of industrial area on the outskirts of town. When we woke up in the day time we realized the GPS had taken us right next to the hotel but there are no visible neon signs at night. I am really glad we wound up finding it. They hotel is big on sustainability and animal conservation and awareness. The decor is wonderfully strange yet welcoming with butterflies 🦋, monkeys, fish 🐟 and other animals all around. There is a full bar in the lobby, breakfast is available and a small refrigerator in the lobby with drinks for sale. Oh and it is located above the Rewe grocery store and you get access to the fitness center right next door. I absolutely recommend this hotel.