I’ve stayed at Heartland Hotel twice and both experiences were excellent. The location is very convenient, being close to the airport, and the free airport shuttle makes travel stress-free.
The customer care service is outstanding—staff are friendly, attentive, and genuinely helpful. The rooms are spacious, spotless, quiet, and cosy, with all the amenities promised readily available. I especially appreciated the complimentary room service, which was a nice touch.
Both dinner and breakfast were delicious, with breakfast served buffet-style offering plenty of variety. The hotel also has great facilities including a gym and swimming pool, which added to the comfort and relaxation of my stay.
Overall, Heartland Hotel provides excellent value, comfort, and service. I would highly recommend it to anyone travelling through or staying near the airport.
Delux room is perfect, staffs are cooperative, decent environment, highly recommended. Positive points pick/drop services are available.
Suggestions: try to check the room as queen room have shower tap issues ,small issues but hopefully solve it; also provide water , spoons in each room. Overall rate 5/5.
This is a lovely new hotel not far from the airport, brilliant for late arrivals and early departures. We enjoyed a nice dinner via room service and well stocked breakfast buffet, which is important because there seems to be no eateries around the area. The staff were great and facilities were clean and new. There is a very busy airport hotel bus and you need to buy your ticket in advance from the machine at the bus pick up zone. It's a challenge if lots are trying to get on, with luggage. We tried that one way but got an Uber back the next day, and it was cheaper, quicker and so much easier for 2 people.
Very Good
125 reviews
8.9/10
Price from
PHP 4,675
per night
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Excellent service. Very clear rooms. When I pushed the bed out of the way to pick up some popcorn underneath you could tell it had been regularly vacuumed underneath however there was a pill of some sort under the bed. The duty manger however suited this oit Very quickly and was at our room within minutes with the head cleaner. The TV kept turning off not much fun with young kids they said it was weather related but it wasn't as it kept saying your videos are download and ready. Aside from the yes we would stay again.
The space is large, the sofa is comfortable, there is a simple kitchen and tableware, and there are bath and shampoo supplies. There is a free airport shuttle service which is very useful. The counter is very friendly. Can store luggage
They couldn't find my booking but eventually not sorted with management then this effected breakfast next day luckily trip.com provides receipt and shoes that I paid for breakfast included.
The bedroom walls needed to be cleaned il.one of the beds sheets is so stained and one had bird faeces luckily the other bed sheets seemed ok so we stayed in that
The bathroom was clean but the towels had marks on them so we ended up using the hair dryer to dry ourselves .
Close to the airport, free shuttle bus, but only if you call the hotel at the airport shuttle area 1 (I asked the locals to help me), you will send a shuttle bus to the airport.
Friendly staff, one of the employees gave us some wrong information but it didn’t hinder our experience, the staff member that drove us to the airport was very friendly and punctual, very happy about a free airport shuttle service and good value for money hotel, would stay there again 😊
I really like that the airport shuttle service is free. Highly recommended for those who are uncertain about flight times.
The condition of the accommodation is also clean. There is also a microwave.
There is no heating and cooling in the room, and there are public bathrooms and toilets. There are four rooms to go. There is a simple microwave and air fryer in the room, a public kitchen is available, and there are dining tables in the lobby. It is an 8-minute drive from the airport and is suitable for early self-driving flights.
62 reviews
7.2/10
Price from
PHP 2,918
per night
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8.8/10
Very Good
PPandy016We love this place. Unique little touches that make it special. Very comfortable bed and pillows. Excellent quality linen and decent big towels. The bath in Oasis room was luxury - just needed some bubble bath or salts to make it A+. Restaurant is lovely and breakfast buffet was delicious and included in our room rate. Thanks so much we will be back again. Thank you for letting us upgrade to late checkout. Close to airport and easy to get to.
GGuest Userhad to book a lastmin overnight stay due to flight delay. Can take yellow bus or an Uber to the hotel. Price is the same if you are 2 adults. Note that no supermarket near the hotel but the restaurant inside is surprisingly good and affordable. No complaint.
Room is just standard and clean.
GGuest UserAirport Shuttle is great (and free) runs every half an hour, make sure to book it.
Rooms are big enough, shower pressure is great. Staff is friendly and helpful.
Can highly recommend for a night after/ or before your flight. Area is not great (no restaurants except for the hotel one) but close to airport.
JJUNWEIGreat, great, the most cost-effective turnaround, the phone is connected to the 11th door, fifteen minutes, the Chinese service girl is really good, the fat chick from Beijing, super enthusiasm, we go to dinner nearby to arrange the transfer, the room is clean and tidy ,, quiet, the second morning is super punctual, like!
XXiaoliangxuechangThe hotel boasts an elegant ambiance, well-equipped facilities, and attentive, thoughtful service, ensuring guests feel incredibly comfortable. The rooms are spotlessly clean, with soft, plush bedding, making for an exceptional stay. The breakfast spread is rich and varied, with delicious options that cater to diverse tastes. Its prime location offers convenient transportation, with an abundance of attractions and dining options nearby. The staff are warm, friendly, and highly responsive; their meticulous and exceptionally detailed service is truly impressive. Whether you're traveling for business or leisure, this place is an excellent choice! The value for money is outstanding; it's truly worth every penny, and I highly recommend it to every traveler! I look forward to staying here again to experience this warmth and professionalism once more!
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