Mercure Auckland Queen Street
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Auckland

Mercure Auckland Queen Street

500 Queen Street, Auckland Central, Auckland, Auckland Region 1010, New Zealand
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We Price Match
hotel overview picture
Last booked 20 hrs ago
Highlights
Ideal location
Delicious breakfast
Lots to do
Amenities
Fitness Room
2 Private car parks
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Wake-Up Call
All amenities
Property Description
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.
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8.6/10
Very Good
nice hotel, nicer than it looks on the outside, good location to middle of town
All 198 reviews
Surroundings
Airport: Auckland Airport
(26.1 km)
Train: Grafton Railway Station
(1.5 km)
Train: Auckland Train and Bus Terminal
(1.5 km)
Landmarks: Artspace Aotearoa
(370m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room
10

Deluxe King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Standard Two Queen Room
7

Standard Two Queen Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Standard King Room
6

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
Superior King Room
12

Superior King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability

Guest Reviews

8.6/10
Very Good
198 reviews
Verified Reviews
  • Cleanliness9
  • Amenities8.3
  • Location8.7
  • Service8.3
Average for similar properties in Auckland
Most Mentioned
AI Summary
The hotel's basement serves a simple breakfast and offers excellent service. Its classically styled rooms provide comfort and convenience. Convenient location near downtown, attractions, and public transportation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 13, 2025
Excellent room nice facilities and friendly helpful staff. Enjoyed our stay will definitely stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2024
Every thing is good except the car parking, 36 NZ dollar for one night for a very very small parking spot you have to be a good driver in and out . Generally I pay the price for the location.
漂‍老‍師
January 2, 2025
Mercure is the best Mercure is the best Mercure is the best Mercure is the best
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 19, 2025
Generally good, but guests aren't meant to be treated as "bros". Could be the staffs way of being friendly but seemed abit too casual for a business hotel.
N‍a‍g‍a‍i
May 16, 2025
Their service was awesome. I had requested the reception to keep my delivery stuff there before my check in, and they accepted it without hesitation. It was very helpful for me.
S‍a‍f‍f‍a‍t‍ ‍B‍i‍n
May 10, 2025
Clean hotel room and bathroom. Location of the property is not the best but is alright. Service at this property is very limited.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2025
Comfy bed and hotel a bit dark but main thing is it’s not in a great part of town. Loads of roadworks and area is run down and a bit grim. I moved down the road to the Voco which was a great decision!
H‍a‍n‍s‍ ‍R‍u‍e‍d‍i
July 2, 2025
nice hotel, nicer than it looks on the outside, good location to middle of town

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, NZD 25.00 Daily. Limited parking spaces Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 05:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
TypeWestern
StyleBuffet
AgeFee
Children 17 years old and under
NZD 30.00 per person
Adult
Buffet:NZD 30.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 96
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.

Frequently Asked Questions

What are the check-in and check-out times at Mercure Auckland Queen Street?

The check-in time at Mercure Auckland Queen Street is 14:00-24:00 and the check-out time is 11:00.

Does Mercure Auckland Queen Street have a swimming pool?

No, Mercure Auckland Queen Street doesn't have a pool.

Are pets allowed at Mercure Auckland Queen Street?

Unfortunately, pets are not allowed at Mercure Auckland Queen Street.

Does Mercure Auckland Queen Street provide breakfast?

Yes, guests at Mercure Auckland Queen Street can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Mercure Auckland Queen Street?

Prices at Mercure Auckland Queen Street are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Mercure Auckland Queen Street?

Auckland Airport is the closest airport to Mercure Auckland Queen Street, and it is about 26 mins from hotel by car (26.1 km).

What is the cancellation policy for Mercure Auckland Queen Street?

The cancellation policy for Mercure Auckland Queen Street varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAuckland Intl. Airport
Distance to Airport26.18KM
Nearest Train StationGrafton Railway Station
Distance to Train Station1.52KM
Average Price FromNZD251
Hotel Star Rating4