Mercure Auckland Queen Street
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Auckland
Mercure Auckland Queen Street
500 Queen Street, Auckland Central, Auckland, Auckland Region 1010, New Zealand
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We Price Match
Last booked 19 hrs ago
Highlights
Ideal location
Delicious breakfast
Lots to doAmenities
Fitness Room
2 Private car parks
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Wake-Up Call
All amenities
Property Description
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.
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8.6/10
Very Goodnice hotel, nicer than it looks on the outside, good location to middle of town
All 195 reviews
Surroundings
Airport: Auckland Airport
(26.1 km)
Train: Grafton Railway Station
(1.5 km)
Train: Auckland Train and Bus Terminal
(1.5 km)
Landmarks: Artspace Aotearoa
(370m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
7
Standard Two Queen Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
12
Superior King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Guest Reviews
8.6/10
Very Good
195 reviews
Verified Reviews- Cleanliness9
- Amenities8.3
- Location8.7
- Service8.3
Average for similar properties in Auckland
AI Summary
The hotel's basement serves a simple breakfast and offers excellent service. Its classically styled rooms provide comfort and convenience. Convenient location near downtown, attractions, and public transportation.
Guest User
July 13, 2025
Excellent room nice facilities and friendly helpful staff. Enjoyed our stay will definitely stay again.
Guest User
December 14, 2024
Every thing is good except the car parking, 36 NZ dollar for one night for a very very small parking spot you have to be a good driver in and out . Generally I pay the price for the location.
漂老師
January 2, 2025
Mercure is the best Mercure is the best Mercure is the best Mercure is the best
Guest User
May 19, 2025
Generally good, but guests aren't meant to be treated as "bros".
Could be the staffs way of being friendly but seemed abit too casual for a business hotel.
Nagai
May 16, 2025
Their service was awesome. I had requested the reception to keep my delivery stuff there before my check in, and they accepted it without hesitation. It was very helpful for me.
Saffat Bin
May 10, 2025
Clean hotel room and bathroom. Location of the property is not the best but is alright. Service at this property is very limited.
Guest User
May 21, 2025
Comfy bed and hotel a bit dark but main thing is it’s not in a great part of town. Loads of roadworks and area is run down and a bit grim. I moved down the road to the Voco which was a great decision!
Hans Ruedi
July 2, 2025
nice hotel, nicer than it looks on the outside, good location to middle of town
Services & Amenities
Most Popular Amenities
Fitness Room
2 Private car parks
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, NZD 25.00 Daily. Limited parking spaces Reservation needed.
Private parking 1
Additional charge
Private parking 2
Additional charge
Front Desk Services
24-Hour Front Desk
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages Spoken
Filipino
Hindi
Spanish
Food & Drink
Bar
Halal meals provided
Room Service
Health & Wellness
Fitness Room
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Meals Available
Business Services
Meeting Room
Fax/Copying Service
Accessibility
Braille Signage
Handrails in Stairways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Extinguisher
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 05:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | NZD 30.00 per person |
Adult | Buffet:NZD 30.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 96
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.