The Best Western Plus Astana is a modern hotel located in the heart of the historic center of Astana in a lively area within short distance to main administrative sites, business centers, shopping malls and must visit places. The hotel is surrounded by exceptional centrally planned architectural ensembles that will make you feel the rhythm and spirit of the capital of Kazakhstan. The hotel is located close to the main boulevard Nurzhol and the symbol of Astana Baiterek, in front of the House of Ministries.
Stay at this modern hotel with a special generous atmosphere. Each detail has been passionately chosen and each room was made with a single purpose- to establish the sense of unique stay. Every type of room is well equipped and qualitatively furnished. The charmingly designed lobby and other common areas cause unique impression of a grateful stay. Moreover, all areas of the hotel with air conditioning and access to high-speed wireless internet and together with high hospitable service will make your stay a pleasant one.
The Best Western Plus Astana offers numerous additional amenities such as modern fitness center, free parking, meeting room and private dining room with a billiard table. Exclusively styled lobby restaurant, the Emerald Restaurant and Lounge is glad to offer International and Traditional cuisines for all guests. Breakfast is served in our second restaurant, which overlooks the House of Ministries.
Flexible well-equipped meeting room for up to 70 people allows for holding banquets, make presentations for your partners and colleagues. The private dining room with billiard table allows guests to hold private business meetings in a relaxed atmosphere.
All amenities operated by qualified and attentive staff. These all make the Best Western Plus Astana the right choice for business and leisure travelers expecting a comfortable stay in the heart of Astana.
MMYKHAILENKO2020.01.16
The hotel is not in the center, and the window of our room looks directly at the ”government department”. The first time was in Nursultan. A beautiful new city with hotels, warm, clean rooms, courteous staff and delicious food, this is a complete choice for travelers. In fact, they are very satisfied.
Thank you for choosing our Ramada Astana hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high speed internet access meeting rooms business services fitness facilities and upgraded bath amenities. Many properties have an on site restaurant lounge while other sites offer a complimentary continental breakfast. You do your thing leave the rest to us.
GGuest User2024.05.02
We chose this hotel because of many great reviews about friendly staff, clean and neat rooms and tasty food on breakfasts and dinners. The staff is wonderful. Especially Ainur!!! The location is great. We recommend this wonderful hotel for everyone to stay both for leisure and for work
The Ritz Carlton Astana Hotel, located in the heart of Astana commercial district. Hotel is convenient to area attractions and outdoor activities, including Bayterek Tower, Astana Opera, and Nurzhol Boulevard. Our guest rooms and suites offer breathtaking city views. The rooms are outfitted with air conditioning, a minibar, and a television. The hotel offers luxurious amenities for both adults and our younger guests. Because we aim to assure your comfort upon arriving at our hotel, we have provided everything you want. Adjacent to the main entrance of the hotel, our serene Өzen Lobby Lounge is the perfect setting. Lounge opens its doors for guests 9:00-00:00 Seasonal products, non-trivial product combination, will pleasantly surprise even the most discerning guests at Mökki Restaurant. We provide comfortable and elegant atmosphere, every day 7:00-00:00 The Ritz-Carlton, Astana offer elegant settings to give your festivities an exquisite touch. Professional staff, state-of-the-art technological equipment, for you and your guests, to deliver high-quality service at your events. The modern SPA-complex offers highly efficient procedures on ESPA cosmetics and the Swiss premium cosmetic brand Valmont in one of procedural rooms. The Ritz-Carlton Spa in Astana features a quiet yoga studio, a dry and steam sauna, a swimming pool, a jacuzzi, and an extensive menu of treatments. We also provide free parking, free wifi, room service, and concierge services to our guests. The Ritz-Carlton Astana will make your vacation to Astana unforgettable, whether you're here for business or leisure.
GGuest User2024.06.02
I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!
Get the celebrity treatment with world-class service at Beijing Palace Soluxe Hotel Astana Centrally located in Astana. Bayterek Monument and the Ak Orda Presidential Building are within 5-minute walk from the property. Among the facilities of this property are a 24-hour front desk and room service, along with free WiFi. The hotel has an indoor pool, a well-equipped fitness center and laundry service. The air-conditioned rooms and suites at Beijing Palace Soluxe Hotel Astana each include a mini-bar, a flat-screen TV and a safety deposit box. Hairdryers and free toiletries are provided in the bathrooms. Guests at the accommodations can enjoy a continental or a buffet breakfast. Beijing Palace Soluxe Hotel Astana offers a range of wellness facilities including a hammam and a sauna. Business travelers can use meeting facilities. Popular points of interest near Beijing Palace Soluxe Hotel Astana include Nurzhol Boulevard, the House of Ministries, Kazakhstan Central Concert Hall and Khan Shatyr Entertainment Center. The nearest airport is Nursultan Nazarbayev International Airport, 7.8 mi from the accommodations, and the property offers a paid airport shuttle service.
DDuman2024.02.09
A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room. The bathtub was clogged and limited supply of toilet paper, napkins was provided, be prepared to request more from the reception if you are ill or use more paper. Breakfast is buffet but with limited variety. Enough to satiate you for a good start of the day.
Rixos President Astana offers a supremely luxurious holiday experience with its superior quality and excellence in the capital of Kazakhstan. Rixos President Astana is located in the new administrative and business centre of Kazakhstan's capital city close to the Bayterek Tower. A city of futuristic architecture, Astana is a modern city with malls, a singing fountain and several examples of spectacular contemporary architecture designed by globally renowned architects.
GGuest User2023.02.05
ROOMS: spacious with comfortable bed. Big bathroom is equipped with bath and shower both, toiletries. Bathrobes and slippers are provided as well. LOCATION: very good location in the city center, it’s so convenient to go everywhere from the hotel. 25min drive from the airport. FOOD: breakfast (if it’s not included in you room rate it costs 9900 KZT). Restaurant and bar work from morning till night, Irish pub works 24h. We ordered food in the room service menu, all dishes was in in front of us in 30 min. FACILITIES: wi-fi, ATM, spa, gym, room service STAFF: very polite and helpful
At Altyn Eco Park Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. In limited designated zones, smoking is exclusively permitted. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Altyn Eco Park Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
GGuest User2022.06.19
Great international 4 star hotel, comes with the bells and whistles and an very economical price, it has exceptional service, I actually came to Nur Sultan to run the marathon and it's was walking distance to the start race at the Expo centre, shops, pubs and restaurants are just up your alley. A special compliment to reception desk lady Miss Asienta, a fabulous helpful young lady and very pleasant, I recommend this hotel to anyone coming to Nur Sultan.
REIKARTZ PARK offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of complimentary parking directly at the hotel.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at REIKARTZ PARK is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Begin your holiday on a high note. At REIKARTZ PARK , your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.REIKARTZ PARK provides a superb assortment of leisure amenities for guests to enjoy. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Nnataliveterok2019.11.28
The COMMANDING ... Astana ... The hotel is generally good, but does not pull up to 4* It all started with the fact that we and my colleague arrived at 6 a.m. and settled at 7 a.m. to the hotel. When I entered the room, my room was completely dirty and not cleaned. I was offered another family room, but there were no windows in it at all. I insisted and I was taken off my room and I got crazy. My colleague did not close the window, from the first time they could not close and already wanted to offer another room, but the window was closed miraculously))))) In general the room was spacious, but we were at the temperature on the street - 20-30C in the room was terribly cold, Batteries didn't work. In the bath there is no clutch but only glass on half, not convenient, a lot of wool falls on the floor, too there is no dryer, it's a crash simple! Breakfast is very scarce, melts little on the plate, brings little food. In general hotel norms, but there is better!!!
A stay at Saad Hotel Astana places you in the heart of Astana, within a 10-minute walk of Khan Shatyr and KazMunayGaz. This luxury hotel is 0.7 mi (1.2 km) from Transport & Communications Ministry and 0.7 mi (1.2 km) from Korme Exhibition Complex.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite at The View, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 241 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
Pros: -a stunning view of the city through panoramic windows (recommended for photo shoots😉, photo attached) -cleanliness -presence of a swimming pool -location: in the center, everything can be reached on foot, ideal for tourists. Near mall, supermarket. Cons: -in my room there was a door to another room (there is in the photo, behind the chair) which was not warned about. Through it was heard the conversation and laughter of those living in the next room. At a minimum, you need to warn about this, how to reduce the number to such a number as much as possible - 72% melted SPREAD instead of butter at breakfast! This is terrible for a hotel of this level. - the waiters could not tell how the toaster works, stick a brief instruction to the toaster - tell the waiters at breakfast that brushing the crumbs on the floor is not normal, they must be carefully wiped with a rag and not on the floor, and the crumbs should be removed from under the salt and pepper shakers too!
A stay at AyKun Hotel places you in the heart of Astana, within a 5-minute drive of House of Ministries and Singing Fountain. This hotel is 2.3 mi (3.6 km) from Supreme Court of the Republic of Kazakhstan and 2.5 mi (4 km) from Presidential Palace.
Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Astana? This hotel has facilities measuring 775 square feet (72 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 29 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.09.04
This hotel is wonderful, starting with a hospitality receptacle, just list and everything will be clear! In the building a pleasant smell, despite the fact that there are rooms for smoking on every floor. On the second floor there is a fixed computer, where you can work and print documents! Every day in the cost of the room includes - visiting the sauna, it is pleasant after all the truth. And breakfast is worthy - Swedish table + on request for an omlet or egg and freshly cooked coffee ☕️! Everything necessary for a full breakfast - everything is there. Our room was on the 4th floor - large with a massage bath, recreation area and sleep. Cleaning is daily, bedtime every 3 days. And the bathroom equipment with trimmings like : shampoo, gel, razor set, vatty sticks, hat , soap, tooth set was very pleased. Now you rarely find such a combo set in 4**** And Wi-Fi stable speed 👏 Also on the territory of the hotel free parking. There is a refuelling and washing machine! Let's have a family with a small child and we have a very good time! Thank you for your hospitality! I would be happy to return again.
A stay at Holiday Inn Express Astana - Turan, an IHG Hotel places you in the heart of Astana, within a 5-minute drive of Astana Arena and Saryarka Velodrome. This hotel is 1.4 mi (2.3 km) from Khan Shatyr and 1.8 mi (2.9 km) from Islamic Centre.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 232 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2024.05.04
This is a very new, clean hotel. Staff were friendly and helpful. Good buffet breakfast. Rooms are small, but attractive. However there is very limited shelves or storage space if you travel with more than basic luggage. We were there in April and could not control the room temperature that was uncomfortably warm even with the window open.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
XXiesiyuThe first St. Regis hotel in Central Asia. Overall very good! Great room service, the room decoration is very high-end, and all the equipment in the room, such as the electric towel rack, are very convenient. The bed is really comfortable and you can't feel any shaking when you turn around.
GGuest UserI've spent 10 days in Sheraton Astana in October 2023. Me and my mom had 2 separate club rooms and both of us really enjoyed our stay. The hotel is centrally located next to all the attractions, parks, and a huge shopping mall. The rooms are comfortable, quiet, and spacious. The club room serves excellent food for breakfast and dinner, and offers soups for lunch. The spa is great as well. But the best part of staying at the hotel is interactions with the staff. Everyone is helpful, polite, has a nice, positive vibe, and truly cares about their guests. All the little issues that we had were resolved promptly and readily. We spent a lot of time in the club room and I would like to thank all the staff there for taking a great care of us. I want to especially mention Olzhas the club lounge manager who made every visit to a club room enjoyable.
GGuest UserThe hotel is located on the outskirts of the city, quite convenient for access to the airport. But in the area where the airport is located there is a very unpleasant sewer smell, and there is continuous construction all around. A large shopping center is within walking distance.
GGuest UserThe 40m2 number was removed for a family of three for a month. Of the pluses: -the next day gave a large family room without extras - cleaning every day, replacement of bedding 1 times a day -spa salon - restaurant -inclusive breakfast -welcome staff - good location - kitchen in rooms(apartments) -The room is not killed and cozy Minus: -The hearing is terrible(though written about noise in rooms) and walking up to 3 nights at neighbors(with alcohol and furniture re-set). -a strange contingent, despite the application for a ”family hotel” (the workers, the couples seeking love) - the extracts carry the smell of smoke in our room (the neighboring room for smokers, even smells from the rooftops) - on the 1st floor of the banquet hall , Where constantly the bases, from which even the berushes are not saved (and banquets often from 12 days, about a quiet hour for children in the hotel, apparently forgot?) - a children's room after a day all in the trash and dust. There is no sign of behavior: To remove shoes, not to visit with the signs of an orvie, not to waste (we were rare, because often children with cough and thorns on the knee went, comments did not make them, although all the information about the coronary virus hangs), The trash is thrown right there. Conclusion: If you go to the family, you can find an apartment or other options, it may be cheaper and pleasant.
GGuest UserI am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.
GGuest UserОтель не понравился совсем. Точно не вернёмся. Теперь по пунктам. 1. Каждый вход в номер был в сопровождении техника, которого, к слову, приходилось какое-то время всегда ожидать. Система электронного ключевого доступа давно умерла, судя по всему. Особенно это злит когда время ночь и очень хочется попасть в номер. 2. При заселении в номер не работал телевизор, несколько розеток, снова пришлось встречаться с техником…. 3. Сигар бар. Две встречи проводили там, обслуживание девушки на баре просто поразительное. Её почти всегда нет месте, ждать заказ максимально долго. Сделать заказ/ получить счёт , нужно походить поискать её, попросить. Поразительный сервис.. 4. Ресторан в целом не плох. Заказывали в номер. Вкусно! Здесь конечно плюс, за что собственно были и поставлены 2 звезды. Но даже при доставке ужина в номер, часть заказала просто забыли принести. После напоминания конечно принесли.. НО как это так в отеле 5⭐️ такой сервис 🤦🏻♀️ Одним словом, при том, что отель позиционирует себя как 5⭐️ и при такой стоимости конечно должен быть совершенно другой уровень сервиса. Не рекомендую!
1122araiaFor the amount you pay for the stay the hotel is well beyond the expectations! The rooms are clean, perfect interior, tasty breakfasts. Relatively small rooms, but again for the price they request they are better than most of the hotels and apartments to rent. Nice sitting area downstairs. If you have some time before the flight, but don't want to hang out in the city with the luggage, you can sit here or leave your luggage. Nice and pleasing staff. Generally Hilton Hotels are the best hotels that I have experienced.
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