"The room was clean and tidy and very cost-effective. There are buses in all directions around and the location is very good. The hotel is close to the Chinese Embassy, so there is no need to worry about safety issues."
"Thanks to the girls at the registration bar for real help 🙏👍. I wish to change pastel items (wear, pillows, blankets) and towels. All the rest was in excellent condition. Used all the equipment, everything worked well."
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"Overall not bad
It’s the second floor facing the street that will be noisy at night.
There are often weddings in the party hall next to it.
Asking for a room change, the hotel has always said that there is no room
Recommended to choose high-level
There is no place to eat nearby
One afternoon, there was a power outage for several hours without reason.
Infrastructure is still not satisfactory"
"The price/performance ratio is very high, the room is very spacious, and the breakfast is more Chinese-style, which is very suitable for Chinese people's stomach. You can have porridge with pickled mustard for breakfast, and there is also a Chinese restaurant."
Located in Astana (Yesil District), Baiterek Premium is within a 15-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. This hotel is 0.7 mi (1.1 km) from Singing Fountain and 1 mi (1.6 km) from Parliament of Kazakhstan.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
"Nice hotel, excellent location, there is a discount for purchasing air tickets, the service is good, although the furniture is not new, it is good, the service works well, but sometimes there are inaccuracies with the breakfast schedule. Overall I recommend it!"
A stay at this apartment places you in the heart of Astana, within a 15-minute walk of Islamic Centre and KazMunayGaz. This apartment is 1 mi (1.6 km) from Transport & Communications Ministry and 1 mi (1.6 km) from Korme Exhibition Complex.
Take in the views from a garden.
Featured amenities include express check-in, express check-out, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. A 43-inch LED television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a minibar, and housekeeping is provided daily.
Great
1 review
9.1/10
1 night
From NZD 113
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Latest Reviews for Astana hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
MMuhammad Irsyad Bin ZainiMy recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience.
The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel.
Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city.
This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests.
Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional.
What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction.
Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay.
In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.
GGuest UserThis price is not low in the local area. The hotel environment is good and the location is good. It's just that the staff who checked in on the day was not very helpful. We booked a deluxe twin bed but got a king-size bed room. I also showed her the order on Ctrip. She just repeatedly emphasized the cost of the mini bar and asked me to swipe my card. I said several times that I didn't want the mini bar! The mini bar itself is casual. This hotel gives me the feeling that it is a bit hard to push it on you! The hotel waiters are not enthusiastic. Seeing that no one takes the initiative to say hello, they are not very polite! The shower door in the room leaks quite badly! There are not many types of breakfast. There is also an umbrella borrowed from the front desk when it rains. After showing the room card to the waiter, he said that the deposit for one umbrella is 10,000 tenge, and two umbrellas are 20,000 tenge. I really can't understand this operation. How much is the price of an umbrella? And it is understandable that the hotel charges a certain deposit for guests staying in the hotel, but the fee is a bit outrageous! Overall, I was not in a good mood after staying for four nights. This hotel does not have what a star hotel should have!
GGuest UserWe were very pleased with our staying at the hotel. Thanks to the reception staff for helping us with our issues. The room is kept clean and has all the necessary amenities. The central location allows you to get to most of the attractions rather quickly. There are several good restaurants around. The restaurant in the hotel is also worth attention.
AAliliyarWe had good time at the hotel. The amenities are nice and new, breakfast was delicious, but coffee had no taste😅 The location is brilliant if you want to stay close to the city center and avoid traffic jam. There's an exchange office with a reasonable course close to the hotel, if you need some cash after arrival.
GGuest UserSheraton 5 stars! What else to add... everything is up to standard. Although you can take off half a point! Locked minibar fridge. This is the first time in my life. Sometimes it is empty or does not work. They said you need to make a deposit to open it. Totally bad manners! I think the local management is acting weird!
AAdiletThe price/quality ratio is one of the best. Good location. The staff is a bit rude. Also, the air conditioners don't work, it's sooo hot to sleep. This makes you uncomfortable, you can't get enough sleep and your bed is wet. They don't clean until you ask. I called the reception to find out what's wrong with the air conditioner, they said the season is over and we've turned them off, we can advise you to open the window. The window doesn't blow anything at all, there's only more noise in the room
GGuest UserThe rooms are relatively large, and there is only one junior suite on each floor, so people traveling with us cannot be on the first floor. The location is pretty good. It's not far from nearby scenic spots. The food in the hotel is not that good, but the waiters and ladies are very good-looking and nice.
GGuest UserThe hotel was situated near the city center and was quite affordable compared to other more expensive hotel chains (i.e. Ritz Carlton & Sheraton). The hotel facilities are clean and the services spoke good English and were helpful in our inquiries. Outside the hotel you can find many restaurants and cafes that are within walking distance. Best part of our stay was the breakfast buffet which offered an assortment of delicacies that varied each day in our stay--highly recommend staying here when in Astana as the value you get matches the price you pay!
ZZhongzhiIt's easily accessible from the airport and within walking distance of the city center.
The receptionist was very kind and explained everything thoroughly until I understood.
The room was spacious and clean, and I was surprised to see that there was a robe provided.
Everything was great.
The breakfast had a wide variety and was very satisfying.
XXiaodabaobeiFacilities: complete facilities, relatively long time
Health: good
Environment: There is a supermarket on the right hand side of the door
Service: Very good
The lake freezes, and the traffic flows back and forth from the bridge and the ice beneath the bridge form a beautiful landscape
Of all the hotels in Astana, which hotels have the highest user ratings?
When travelling to Astana for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Ramada by Wyndham Astana, Rixos President Hotel Astana and The ONE Hotel Astana
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Astana can I try local breakfast foods?