Best Hotels near ChangePoint Alaska, Anchorage

The accommodation conditions are acceptable, the space is relatively spacious, and the beds are comfortable. The facilities are outdated, the breakfast variety is limited, and paper cups of milk are not replenished in time. The overall experience is average and the price/performance ratio is not good

The room is small, but equipped with everything, including a refrigerator and a full kitchen in the lobby. The parking lot is large and free. Good service attitude. An inn decorated with local characteristics and very close to the airport

Well my stay was great and the room was clean granted refrigerators really tiny and there's no microwave you have to actually ask for microwave and they don't tell you about it when you check in and they said that my room was close to the elevator and it's actually 64 rooms away from the elevator that was kind of tough trying to get maintenance up here to fix the lock on my door was a hassle it took 3 days I ended up being locked out of my room because the battery died I need a batteries in the TV remote at 23 days I ended up having to go buy my own because nobody ever showed up otherwise my stay was great thank you though they don't provide breakfast you have to actually pay for it and it's super expensive

Love that the Room smell great the bed was great I like the key card for the electricity that is a really cool new thing I'm an executive head housekeeper here in Anchorage your hotel was wonderful I will be staying with you again

The worst hotel experience we ever have had. We are a party of 8 with 3 kids. Arriving at 11 pm were told by the front desk that they only had one room for us because the hotel is overbooked. We booked two rooms. The front desk told us she would send us to Hilton and Hilton will have two rooms for us. I doubled checked with her if Hilton would have rooms and answer was yes. This is where the nightmare started. We moved to Hilton around midnight and the front desk said not a single room available and there was nothing they can do. We had to come back to Hampton and hoped to settle the kids down in the room which was available. But when we were back, the only room was gone and there was no room at all. When we questioned her about sending us to Hilton, she said she assumed they would have room for us. She assumed, did not even bother to check or make a call and sent us over. I checked online, and found out there was no single room available in this area from the Hilton chain. How would she make an assumption so easily and made us going back and forth in the mid nights and lost the only available room. We have a 6 year olds who became really grumpy and whiny. The trip started to get ruined at the moment. After talking to the front desk and she talking to her manage eventually at around 2:40am we had our first room. It had a single bed and a sofa bed, rather than the two queen beds booked. The hotel is under extensive renovation. A fire drill woke us up at 6:30am. What else could you encounter? Unlike the other review complaint about 'you will have to be shuttled to another hotel for complimentary breakfast options.', this option is not an option anymore. We stayed two nights there, and for the second one we asked if they have a room with two beds, the front desk(another lady) said no, and announced that their system could have a glitch and they are overbooked. No apologies or empathy. I might be over reading, but the tone sounded like we were the lucky one who bumped into this glitch and should blame ourselves for being that odds. We did not say anything back and left the hotel after two nights stay. They charged us full price for the two night, it indeed shows they didn't feel bad about the situation at all and it's ourselves to blame for the terrible experience. If you dare yourself and/or your family in a similar situation for a trip in Alaska, I would recommend this hotel, otherwise please stay away.

I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.

We arrived shortly before midnight and checked in. My youngest daughter reported that the shower faucet was broken. We reported to the front desk about the issue about 7:30 am and were told that it would be repaired by the time we got back from the Portage Lake excursion. Requested another room , none available according to the front desk We got back at 3pm and the issue was not corrected. Had the front desk call the manager about issue and she said they could not get a repair on the weekend. It seems to me that you would have someone on retainer for the weekends for this popular motel.. Manager would not authorize more than 1 day refund (we were to stay for 3 nights) instead of refunding 2 nights with a late checkout fee. The room was useless w/o shower. We left for another location. Talked to the manager about the issue. She was a real Karen. She was constantly over talking my wife who was requesting something to make it right. We will contest the whole bill with Discover card.

This hotel saved my life late at night they were willing to give me a roomie even though it was not in the computer as available because there was a small problem so they gave me a pretty good discount I am very pleased with their service

Fairfield was nice and fairly accommodating. We checked in and made arrangements for the shuttle to the train station two days later only to find out later that the staff had misinformed us as to the process. The evening before we were to leave on the train the staff said we were not properly registered for the shuttle, but they ”did us a favor” by making an exception. our toilet stopped up the first morning and they sent a repairman immediately to fix it. Breakfast was pretty good with hot eggs, bacon, waffles, and the usually cereal, etc. The room was very full (we had a groups of 4 and there were not enough seats) but very clean. A young man stood by the door to the kitchen to make sure everything was replenished, and he helped me get some bagels together for the next morning when we were leaving early. They also made a to-go breakfast for us for the morning we left since the dining room would not be open. Fairly close to the airport and not far from the Walmart in case you need anything.