Home2 Suites by Hilton Amarillo East
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Amarillo

Home2 Suites by Hilton Amarillo East

7775 I-40, Amarillo, Texas 79118, United States
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Amenities
Indoor swimming pool
Fitness Room
Parking
24-Hour Front Desk
Business Center
Wi-Fi in Public Areas
Spanish
Lobby Bar
All amenities
Property Description
We're next to the Big Texan Steak Ranch, home of the famous 72oz steak challenge. Explore the wonder of Palo Duro Canyon or view the public art installation Cadillac Ranch, both close to our hotel. Kick back with our outdoor patio, grill, and fire pits. Breakfast and WiFi are on us, and there are car charging stations available.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 19 reviews
Surroundings
Airport: Rick Husband Amarillo International Airport
(7.7 km)
Airport: Amarillo Tradewind Airport
(9.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Studio, 2 Queen Beds, Accessible (Hearing)
1

Studio, 2 Queen Beds, Accessible (Hearing)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
2

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Phone amplifier
Room Details
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Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Suite, 1 Bedroom, Non Smoking
2

Suite, 1 Bedroom, Non Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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King Studio Suite-Non-Smoking
1

King Studio Suite-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Studio, 2 Queen Beds, Non Smoking
3

Studio, 2 Queen Beds, Non Smoking

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
1

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
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Guest Reviews

8.2/10
Very Good
19 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Amarillo
Most Mentioned
AI Summary
The beds are comfortable, and the rooms are clean. Convenient location near the airport, freeway, and dining options. Polite and friendly staff with Southern hospitality.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2024
Very well run hotel! My room was ready early. Digital check in worked perfectly! Wi-Fi is excellent. Room is very nice!! I will be staying at this hotel every month going forward. They deliver great service at a fair price. That is a rare thing these days!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2024
If you want a nice, clean, and well- maintained hotel with good and honest customer service, definitely DO NOT book a stay at this Home2 Suites Amarillo East! Home2 Suites has become my favorite hotel brand for both business and personal travel. In fact, we've stayed at this hotel approximately 10 total nights over the past few years during our trips between Dallas and Colorado. Sadly, we've watched this hotel get worse and worse in terms of quality and upkeep, putting it far below the standards we've observed at other Home2 Suites all around the USA. The overall feel of this property has become dingy and dirty in the lobby, elevators, hallways/stairwells, and guest room bathrooms. There are lots of nasty stains visible on the carpet, furniture and linens (and towels are often very worn out and frayed). Gross mold and mildew has started growing in the bathrooms, indicating a lack of thorough cleaning services. The only positives about this hotel are its walking distance to Big Texan Steak Ranch and decent complimentary breakfast offerings. In addition to the poor maintenance of the property, this weekend we experienced terrible customer service and unauthorized and fraudulent credit card charges by their front desk agents Mr. J-Tom and Ms. Elida. This recent interaction was so bad that we will never return to this hotel! Here's what happened: We prebooked two rooms online and then called the hotel front desk directly to request a note that they be connecting rooms. The day before our arrival (prior to the cancelation deadline) I called and talked to Mr. J-Tom at the front desk, who told us that he saw the note on our reservation and ensured the connecting rooms would be available to us. However, when we arrived, Mr. J-Tom informed us that he had just checked other guests into the connecting rooms we were assured would be available to us. He was rude and unhelpful and never even apologized for his error. Instead, he made excuses by saying that connecting rooms are never guaranteed. So, we asked him to cancel the two rooms because we would need to go elsewhere that could provide the accommodations we needed for our family (5 kids, 2 adults). He said he would process the cancellation and we left the hotel. Yet, the next morning we received emailed receipts/folios from the hotel showing that we were still charged for the rooms we never used! We immediately called the hotel front desk and spoke with Ms. Elida, who was completely unhelpful. She said there was nobody with authority to reverse the false charges to our card because all the managers were on vacation. How on earth can a hotel operate without having someone onsite who can resolve incorrect/ false charges to their guests credit cards, especially when there is a big sign in the hotel's lobby that says they guarantee guest satisfaction and will do whatever it takes to make things right??? Turns out that is an empty promise because nobody at the hotel front desk is empowered to actually make
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2024
We reserved two rooms and called the hotel multiple times (incision the day prior) before our arrival to confirm that the rooms would be connecting because we have 5 kids and two adults. Upon arrival, the desk agent named Mr. Jitom told us that he had allowed another guest to check into the connecting rooms we were told by phone would be able to have for our stay. He was rude and unhelpful. So, we told him to cancel our rooms and we'd go find another place to stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2024
I cannot rate this experience highly enough! My friends and I had an amazing time together. The service was impeccable, the food was delicious, and the atmosphere was perfect for a night out with friends. I would highly recommend this place to anyone looking for a fun and memorable night with their friends. Five stars all around!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 16, 2024
I booked a room a week in advance for a family roadtrip. On the day of my scheduled stay, I got a call at 3:20pm from the hotel. I was told that they overbooked the hotel by 20 rooms for that night, that they would be cancelling my reservation, and that I would get a refund. I asked if they had anything else to say, so they added, “sorry” followed by a long pause. That was the entire call. I did not get any kind of an explanation for how or why they overbooked by 20 rooms. I did not get any explanation for why my family’s reservation was chosen for cancellation. They did not make any attempt to direct me to other hotels in the area with vacancies. Don't think this can't happen to you. I have diamond status and over a million points with Hilton. When I contacted Hilton to get an explanation for what happened and to see if they wanted to offer any compensation other than a refund, they did not provide any further explanation for why the hotel was grossly overbooked and explained to me that "as the reservation has already been cancelled, we cannot offer any compensation." I tried to explain to them how illogical and circular it is for them to tell me that compensation for a hotel cancelling my reservation is not available because my reservation has been cancelled, but to no avail.

Services & Amenities

More Amenities
Internet
Indoor swimming pool
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 04:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$30.00 (approx. NZD 50.34) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowed on request
Types of pets allowed: dogs, cats

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 94
We're next to the Big Texan Steak Ranch, home of the famous 72oz steak challenge. Explore the wonder of Palo Duro Canyon or view the public art installation Cadillac Ranch, both close to our hotel. Kick back with our outdoor patio, grill, and fire pits. Breakfast and WiFi are on us, and there are car charging stations available.

Frequently Asked Questions

What are the check-in and check-out times at Home2 Suites by Hilton Amarillo East?

The check-in time at Home2 Suites by Hilton Amarillo East is 15:00-24:00 and the check-out time is 11:00.

Does Home2 Suites by Hilton Amarillo East have a swimming pool?

Yes, Home2 Suites by Hilton Amarillo East has a pool.

Are pets allowed at Home2 Suites by Hilton Amarillo East?

Yes, Home2 Suites by Hilton Amarillo East is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Home2 Suites by Hilton Amarillo East?

Prices at Home2 Suites by Hilton Amarillo East are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Home2 Suites by Hilton Amarillo East?

Rick Husband Amarillo International Airport is the closest airport to Home2 Suites by Hilton Amarillo East, and it is about 9 mins from hotel by car (7.7 km).

What is the cancellation policy for Home2 Suites by Hilton Amarillo East?

The cancellation policy for Home2 Suites by Hilton Amarillo East varies depending on the type of room and booking conditions.

About This Property

Nearest AirportRick Husband Amarillo International Airport
Distance to Airport7.73KM
Average Price FromNZD280
Hotel Star Rating3