Hilton Garden Inn Hotels in Amarillo

Kamryn, the GM, handled every little request w aplomb and professionalism. Kolbi at the front desk was happy to take the time to show me the remodeled rooms on the first and second floor. She helped me with my little requests from the laundry room supplies, pool and workout area. Sophia, also at the front desk, with whom I made our reservation, went above and beyond to visually inspect the room options to ensure we had a shower my husband could safely use. She put us in a suite on the third floor with a walk in shower and bench for my husband and a jetted tub for me. Our suite included a wet bar, an additional half bath and dining area as part of the great room with two seating areas and 2 huge TVs. We were very happy with an our accommodations. Randi from the restaurant enhanced the hotel breakfast and elevated it to a near, private hotel lounge level w her impeccable service. The omelette and made to to order waffle and eggs were a great touch for a very reasonable price. Robert, the building engineer, responded within minutes of our request for help w the a/c in our great room. It turned out the actual air conditioning and heating unit was faulty and he had it replaced wi the hour. I will gladly stay at this property again and look forward to when all the remodeling is finished. At present the 1st and 2nd floors have been totally remodeled. Crisp, clean, modern yet welcoming interior design that has also been done in the lobby, shop, bar and restaurant.