Almaty Hotels with Airport pickup service

The location, environment, and lobby are all very beautiful. The only and biggest drawback is the bed The bed was too old. It sank completely and was tilted to one side. It was very uncomfortable to sleep on. I asked the hotel to change rooms for the second night, and the front desk said that every room is the same🤷🏼♀️

Subject: Excellent Location, but Overpriced and Outdated Rooms I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers. The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging. Regarding the rooms, my experience varied throughout the stay: • The initial superior room booked online was decent, offering good space and facilities. • The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating. • For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired. A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience. The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety. Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.

Pros-convenient location as I could walk anywhere The breakfast was good as I had all the fresh food from the buffet Room was big enough They tidied up my room nearly every day Cons-half of the staff were friendly but half put on a poker face. Don’t know if it’s Kazakh culture. I found Uzbeks much friendlier The gym room didn’t have a mat for weights so a tiny bit of noise from the weight would be frowned upon The room was quite dated as it was built over 30 years ago

The room was not cleaned; no drinking water was provided (drinking water for the next day). I have stayed in this hotel many times, and this time it feels much worse than before.

The room is surprisingly big, and the 1.8m big bed looks small in the room. It's too far to watch TV when lying on the bed 😂 It also has a small balcony. The interior decoration of the hotel is also very grand. The only thing is that it is a little old and the location is a little far, but everything else is good

Nice location, staff is very supportive and good breakfast. One disappointment was description for room info indicated as king size bed where in it was actually a queen size.

The hotel is great, worth the price. Everything is good, clean, tidy and comfortable, breakfast is rich and delicious, with both Chinese and Western food. A little further south is a pedestrian street with a fast food restaurant (Figure 5), which is delicious and cheap, I eat there almost every day. There are also shopping malls and supermarkets. There is a bus No. 92 that goes to the airport nearby.

I really liked the hotel. Excellent service. Clean. Friendly and caring staff. They will always help solve any problem. Breakfasts are excellent, varied, correspond to the declared stars. When possible, we always try to choose Holiday Inn.

The location is great... A clean street near Mega Park Mall and the central square.. There's a lot to see even if you walk... This hotel is located on a street full of delicious restaurants... The cozy bed and fully stocked minibar make it tempting... To save money, I decided to buy something outside... I'm going after a good two days of rest.

Foreigners staying in Kazakhstan for more than five days need to register with the local immigration office, but the hotel does not help with the registration. It can only find visa personnel to handle it, which is a bit inconvenient.