Astana International Hotel Reviews

I don't know if the partnership with Ctrip is not strong enough, but I was always given bad rooms when I booked hotels abroad through Ctrip. I requested a quiet room through Ctrip very early, but I was still given a room on the side of the road, and many things were broken. The motorcycles and old cars here make piercing engine noises, and the drivers like to honk their horns. The room felt like a noise box, and the curtains were left empty on both sides and not against the wall, so there was serious light transmission. Although I changed rooms later, the sun was very bright at five or six o'clock every day. The lights in the gymnasium next to it were on until midnight every night, and I never had a full night's sleep. I discussed changing rooms with the front desk the night I checked in, but they pushed it back to me today, tomorrow, and the day after tomorrow. The first day was a very responsible housekeeper. She cleaned the room when we returned to the hotel for lunch and asked if I wanted a blanket. I thanked her and said I couldn't sleep because of the noise and couldn't feel the cold. She immediately helped me check the vacancy of the opposite room and asked me to change. The front desk reluctantly changed my room. I didn't see her again in the next few days. I changed two or three other cleaners and didn't clean the room again. The breakfast was very simple, just their porridge and eggs with some cold food, cold milk and instant coffee. In fact, local bread is very cheap, but the hotel only provides a very unpalatable toast, which is not as good as the bread in the cafeteria of the Grand Bazaar. There are many Chinese tour groups, and the guests are very quiet, without any noise.