Guest User
January 10, 2025
Reminder to friends in China:
I thought it was okay to stay in a simple hotel when traveling abroad, but I encountered a very annoying thing (English was not communicated in the local area):
I booked two nights online, and extended my stay directly at the front desk on the third day (Room 107). Because I had to pay a deposit of 20,000 tenge, and I didn’t have cash at the time, I was asked to pay 300 yuan as a deposit.
The next day, December 31, when I checked out at 7 am to catch the international bus, I asked for a refund of the deposit. As a result, after the front desk checked the room, they asked that the drinks in the small refrigerator in the room had been consumed, and I had to pay for all the drinks.
But in fact, I didn’t touch or take any drinks in the refrigerator..., that is, the refrigerator was empty when I checked in, but I had to pay for it when I checked out..., because of the language barrier, it took a long time, and the front desk kept giving feedback to the boss...,
Then I called a local friend, and the local friend communicated with the front desk. The friend also said that he wanted to complain about their hotel...,
Finally, the front desk refunded the 300 yuan deposit.
To be honest: I don't know whether the hotel originally wanted to cheat foreigners like us of our deposit - there were no drinks in the room refrigerator (because when checking out, customers are usually in a hurry to catch the bus and have no time to complain or cannot complain due to language barriers), or the waiter really forgot to put the drinks in the refrigerator. I think it is most likely the former, because when guests check out, it is a fixed procedure for the waiter to clean the room and check the drinks, it is impossible for him to forget to put them in... Maybe it was because I had a local friend who came forward to communicate with me and I was afraid that my friend would complain, so I finally returned the deposit.
Original TextTranslation provided by Google