Ventura Premium

Just returned after a 4 night stay , for the money it was good value but don’t expect luxury ! Best thing about here is the location , near everything including c6 bus for airport . Room was ok cleaned , bathroom could have had a bit better clean , floor wasn’t my standard of cleaning and the rim around shower cubicle was not great , we were in room 501 . We felt very safe there as everything is key coded , tea n coffee available but you will need to buy milk , small shop just over the road . If you want your room cleaned put your sign on door , but our bed wasn’t really made but hey ho , we had a fun stay but time for something new , stayed in Alicante around 5 times and it’s great but we have walked every inch of the city , fab tapas and wine everywhere

Fantastic location. Marina, castle, shops, bars, restaurants, supermarkets and even the airport bus stop are all a couple of minutes walk away. Our room (608) was very clean, comfortable and had all the facilities we needed including a fridge, safe, TV and effective/controllable heating. Modern decor and comfortable beds. There are complimentary tea and coffee (Nespresso) facilities in the corridor which is an added bonus. Daily room cleaning on request. We only requested this a couple of times but it was excellent. Attention to detail is amazing. I will give you an example. Early in our stay, we left an empty wine bottle by the bin. When we returned, we had been left 2 wine glasses. Talk about anticipating guest needs - they really do care and go the extra mile to please. So why only 4 stars for such a fantastic place? Well, on the first night and following morning of our stay, there was no hot water. We reported this and it was resolved very quickly with an apology. However, we had the same problem on our last night and following morning. This is obviously an issue that the owners need to address. Also - despite arriving during the check in bands, there was no one there to let us in. It was not a problem for us as we received WhatsApp messages giving us the door codes. This communication was very good but if you arrive without a functioning smart phone you may have an issue. Despite the couple of negatives above- would we stay again? - without hesitation

They have a new hostal in the same palace but at 6 floor. our stay was amazing, Filip e Simone are very good hosts. The rooms are completely new, beautiful and clean. Very close to restaurants, beaches, pubs and the center. We stayed there for 12 days. We will remember you. Thanks for everything.