Marhaba Palace

It's a bit late but here you go. Me and my husband visited in September. From arriving we got our wristbands and were told to go straight to lunch as checkin is about 3. Which we knew as visited mahdia year before. Reception staff very nice and polite. Lunch was very nice and fresh. Our room was ready for 2.15 we stayed in room 236, our cases were took for us and we were shown our room. Loverly clean and fab view of pool and sea. We got changed and went for a look around. Very clean beautiful clean pools and gorgouse beach. Evening meals very nice and entertainment every night. Waiters were amazing very helpful and polite. Next day we managed to get a sunbed near pool ware we watched the animation team hard at work. What a credit to this hotel they are. Pool guys are very helpful and will help you if they can. The poolside waiter service is fantastic very nice men. We have never been looked after as good as we were here. All fantastic. We loved the spa and massages that much we had 2. I loved it that much I am taking my daughter in September. I never visit same place twice but think marhaba palace will be a yearly holiday for us as the Tunisian people are the most welcoming people I have ever met. So we will see you again in September can't wait for another outstanding holiday. Thank you for making it memorable

The location of this hotel is perfect. Sat on its own white powdery Sandy beach within a few minutes walk to the marina with its bars and shops. The hotel is kept spotlessly clean both inside and out with the entire outside pool area mopped early morning by an army of cleaners. The staff are so friendly and pleasant and a 2 or 5 dinar tip goes a long way (approx £1.50 max to us brits !) The food was lovely and no complaints what so ever even though the hotel was quite in the run up to Christmas the food quality remained consistently good. Weather at this time of year is hit and miss and goes cold at night (so bring a hoody) - but always better than the uk . You can get dinar at the airport near the exit doors before you get on your coach or at the hotel reception or the exchange in the marina - it’s a closed currency so you can only buy when here and you can’t take money out. Hard Rock Cafe literally a minutes taxi ride away or 20 min walk down the road or beach (taxi 5-10 dinar max agree price first don’t let them use the meter) prices in Hard Rock Cafe are extremely reasonable. Rooms in the hotel are spotlessly clean but as like most hotels at the minute due to the effects of covid on hospitality a bit tired in places (as per the surrounding resort) but perfectly acceptable. There are some fantastic bargains and late deals to be had in Tunisia and it’s well worth a visit

Having just stayed at the Marhaba Palace for a week I decided to provide an honest view of this hotel. There are good reviews and also bad reviews, which all carry valid points of this hotel. I will break down my review into good points and bad points, which will hopefully provide you with an idea of what to expect. This is meant to be a 5 star hotel, however having stayed in many hotels set your expectations at about a 3 star. Good Points: The hotel is located on the beach which was nice with plenty of sun beds. There are two outdoor pools, the main pool is salt water and the smaller pool fresh water. This we feel should have been the other way round. The pools are clean and there are plenty of sunbeds around each pool, and there is always someone there to help with the mattress and putting up the umbrella. The entertainment staff are good, although they are a little absent at times, and need to engage a little more. The beach restaurant is OK and the food at lunch time is fine with some good choices. The main restaurant is OK and breakfast you can usually find something to have. you can also sit outside while eating and soak up the Sun. There are safes in the bedrooms and a fridge. Separate toilet and then the shower room. The cleaning staff keep the rooms clean and change the towels every day. The location of the hotel is good with the harbor just a 5 mins walk away, and a small park with fair rides and roller-coasters just opposite the harbor, which is not expensive. There are plenty of games for people to join in with during the day, from water polo, to beach volleyball, archery, with some table tennis tables available. The pool staff were great with a small tip, we never went without a drink throughout the day brought to you on your sunbed. Bad Points: The bedrooms are tried and most of the furniture has seen better days. The beds are quite hard, handles missing off draws and wardrobes that don't close properly and no shelves to put items on. Most of the main restaurant staff are more interested in talking with each other than noticing you need something. The choice off food in the evening is very poor and it is difficult to find something, we ended up eating out 4 nights out of the 7, which defeats the all inclusive part. The wine is very dry and very cheap, and the quality of the drinks and cocktails is very poor, they use a juice machine for all cocktails, which is water based, so no real juice and very limited choice. There are very few drink choices for the children either. There are only 4 lifts in the hotel and half the time 2 of them did not work, meaning you could wait 10 mins for a lift, and when it came it was full. The children's entertainment in the evening did not start until 9pm and again was quite poor and the adult entertainment was the same. Overall the hotel is OK if you accept all the above.

Let me put this into context, I have visited Tunisia five times before. I always assess a vacation on the bases would I come back, yes booked for next year, but I would not return to the Marhaba Palace Hotel. I couldn’t fault the location of this hotel, its staff or the cleanliness of the public areas, there was one glaring issue the food. Not the variety but from a heath issue. we found undercooked and lukewarm food, at any buffet the food has to be hot at the point of consumption and that was not the case in this hotel. I was looking forward to Tunisia cuisine but not lukewarm. The issue of lukewarm food was raised with staff on numerous occasions but it made no difference, lukewarm food was the constant while we stayed there which was disappointing. It may have been a 5* hotel in the past but it is living on its laurels.

This holiday is amazing ´ People are really nice ❤️❤️ Special for entertainment provid every night shows and every morning provid activities. Thank you for all the people working here . I will come back again …………..❤️❤️❤️❤️❤️❤️❤️❤️😍😍😌

Great team and very Good atmosphere, Sophie is the best animator - super nice and friendly always with a big smile Good hotel excellent pool and people are very friendly , we had very nice stay there , I recommend this hotel , the choice of the food is also excellent

My lovely place ❤️ everything is good like always. Food it great, cocktails too. People are wonderful. Helpfully always Animation team do a great job all day and evening. Many activites. Everyone find something to himself. When you come here one time you will want to back again and again ❤️