Best Acapulco Spa Hotels

The room they gave us was on a floor that was undergoing maintenance, they made noise from repairs early and it was very annoying. The view that we had was towards some tennis courts and a rather neglected apartment building, which does not belong to the hotel, which greatly detracted from our experience. The furniture in the room in general is old, before there were utensils in the small kitchen, now there is nothing, they even removed the refrigerator, they only left the microwave. The wifi was too slow, they did not load social networks, the cleaning was regular since they did not sweep the room, they only limited themselves to making the bed. The service in the pools is sooooo slow, they have few waiters despite it being high season, and the sheets that cover the pool beds are worn and old. The pool towel service gives you one per day per person, and you cannot ask to have it changed for a dry one, you will have to keep the same one until the next day. The positive was the proximity and excellent location right in the center of the bay of Acapulco, opposite there is a shopping center with restaurants and shops. A few steps away a souvenir and handicraft market. And if you want to order food or any service through apps, it arrives at the hotel entrance in minutes. The pools are fine, although they could improve their cleanliness, since the water looks quite cloudy, especially in the adult pool, which is a great advantage if you are not traveling with children and want to relax.

Excellent place and service, everyone is very friendly and helpful, the facilities are beautiful

Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.

Very satisfied, sea view room, with a simple version of the kitchen, with a balcony. The location is good, the sea is just downstairs, and it is also the core location of the city😁

Hotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.

The hotel is very comfortable and very comfortable. Cleaning is regular, but for the cost it is acceptable

🚗 Transportation: Take a taxi to the airport for 450 pesos per person, on a very beautiful small peninsula, 25 minutes from the airport by car. 🧹 Hygiene: Impeccable, the yard is even clean 🍃Environment: Each one is a single-family villa with a private small swimming pool, with good privacy. The bay view is already beautiful and very good value. 🔔Service: 24-hour room service, call the golf cart in the park anytime, anywhere. The Thai restaurant is worth trying. The fish soup really has the taste of grandma. The restaurant can watch the sunset and unforgettable scenery. The best hotel in Acapulco without a doubt, deserves 5 stars.

All excellent in the hotel facilities and an exceptional location

🧹Hygiene: poor... There is a dead mosquito on the pillow in the room, hair on the bed sheet, the white paint brushed in the swimming pool in the room will fade, dyed legs are all over the place... 🍃Environment: In addition to the room, the environment in the public area is very good. The room is a relatively expensive room type, a sea view villa, but the scenery is really not as good as the lobby... The decoration is also indescribable, and the minimalist style has been turned into a simple style 🔔Service: The service is ok, the restaurant is delicious, and the sunset view is also good If you can live in a normal room type, the sea view villa is really not recommended, it is not worth it… There are two local 5-stars, one Banyan Tree, and the other is this one. I really don't understand, 4 stars are too much...

Solides Hotel, gute Lage, sauber.