Hotels With Airport pickup service in Mount Lebanon, Lebanon

Great hotel with 5 stars! But i wish they had a jacuzzi, but its okay. The hotel is perfect!

I absolutely love the friendliness of the staff, they was really kind and willing to attend any request, very helpful and professional ! The service was very good and our stay was so relaxing. Good hygiene and cleanliness as well the size of the rooms. Very affordable prices. Highly recommended !!

It has been more than a year now that I am a regular weekly guest at Hayali and it has no doubt become my home way from home. Safe, clean, well-equipped and comfortable room, with a very friendly reception staff as the cherry on the top (in particular Bilal), this hotel is highly recommended if you are looking for a hassle-free accommodation.

We stayed here for 7 nights and it was during the protests, but you would never know because the hotel is far enough away from the center of the city. The staff members were very helpful, especially Mirvat El Hok - her English was great and she always helped us get a taxi, let us know how much the taxi would be, and more. Our room/s were fine, with a balcony. The bed was a bit too soft for our liking but ok. The room service was quick, and the hotel was quiet. Overall, average, and sure, we would stay here again if and when we return.

Dear All, So far, my Beirut Hilton Metropolitan stay 7-14 march has been fantastic. Due to my disability( wheelchair dependent ) I prefer to stay in a safe, clean and honest environment with excellent services when I’m in need of anything. The Hotel’s location created a safe heaven from which you can explore Beirut and Lebanon by taxi. There are plenty of reasons to stay at the Hotel for more relaxation. For me relaxation is provided best with visiting the gym at the Habtoor(connected with a walking bridge) and get helpful training by George the fitness instructor After seeing plenty of things in a day in and around Beirut finishing it with an al dente Pasta and Tiramisu at Venice(adjacent) is a must. This hotel provides plenty of reasons to feel safe while exploring the beauty Lebanon harbors. See you in October!

Before booking we have checked online for the price for two nights for 90,721 LBP but actual price for two nights for 120,000. We went to check the hotel and room before booking and agreed on a specific room, and the manager jean told us that there is a restaurant there that plays music, but apparently it was a night club. Once we arrived, we got the room card and a paper for the internet. the internet didnt work for the whole weekend though we asked for another pin, we asked for one bed, we got one bed with two uncomfortable mattresses that we couldnt sleep till next day, and so does the pillows very sharp like stones-alike, We ordered several times for slippers from the room service, the reception(from 3 staff actually), the IT.. And we didnt receive any, We asked from the room service to open a bottle of wine, and he was trying to open it on the floor in front of our door, And the most outrageous situation is that at 1 am in the morning there was a loud and awful type of music that stayed till 5h30 in the morning and we knew this info when i called the receptionat 2 am and informed him about my complaint plus the mattress and pillow and he said quoting:” i am sorry we are fully booked, this is a night club that stays till 5h30 or 6h00 in the morning and every day and if i have any checkout rooms tomorrow i might change your room”, Not to mention the loud sound of the ac and the mini bar. Guys, we didnt sleep all night The next day, i have informed the reception about my complaint, she was a kind women, and agreed to change my room, this was about time of 10h30 in the morning, and didnt received the next room until 6pm, we had to wait a lot of time for the check in, When we received the other room, the mattress was king sized but covered with a noisy sheet because the mattress was not clean( we have checked it), also we asked for slippers and did not receive Also the view from this room was a landfill, so imagine But the noisy night club vanished in this room except for the noisy rooms next to us were talking and laughing out loud while their rooms were open and chairs in the hallways, we called reception and said they will handle it but they didnt, so at 5h00 in the morning we went out of the room and asked the guests in house politely to the keep it quite, they were bothered from this complain and shut the door, but still they were loud, And since we have checked in late like 10h30pm, we agreed with the manager Jean for a late checkout but he didnt inform anyone though he was still in the hotel that concludes our weekend with less than 48 hours as known worldwide While leaving, reception or even manager didnt apology for all our complaints and we paid mini bar and left Worst experience ever, i dont recommand anyone to live this experience and lets make it clear that this is not a 4 stars hotel not even close, 1 stars max

We had an event with 90 attendees, 50 of them with hotel accommodation, and it was one of the best experiences in terms of service and staff support. Starting with the conference rooms, we had the room on the 8th floor for the conference. The room was very clean and organized. The view was incredible and the atmosphere was in general very motivating. The IT staff were very supportive and helpful. They supported in setting up all what we needed for live-streaming online and were very responsive to all our requests. For the meals, we had breakfast, lunch, dinner, and 2 coffee breaks. At all time, the food was delicious and everyone enjoyed it. There was good variety of food and the quantities were sufficient for all. For the accommodation rooms, the room were very clean. The bed was very comfortable and the view from the panoramic rooms was amazing. What made the experience this much lovely and amazing is how friendly the staff were. Rima, Farid, Jihane, Hussein, and the IT staff were super responsive and lovely. Their support and kindness made the experience excellent. Looking forward to having more events hosted at Bossa Nova in the future!

!!! Simply great and top !!! The people in the hotel are all very nice and friendly. Cleanliness is great. Staff very helpful and chatty and you have the feeling that the guests are very welcome. Breakfast the Arab Lebanese style tasted quite good 👌🏼😋 So if I come back to Beirut next year, I would love to come back to this hotel. Lg M.K

Great hotel with 5 stars! But i wish they had a jacuzzi, but its okay. The hotel is perfect!

It has been more than a year now that I am a regular weekly guest at Hayali and it has no doubt become my home way from home. Safe, clean, well-equipped and comfortable room, with a very friendly reception staff as the cherry on the top (in particular Bilal), this hotel is highly recommended if you are looking for a hassle-free accommodation.

Before booking we have checked online for the price for two nights for 90,721 LBP but actual price for two nights for 120,000. We went to check the hotel and room before booking and agreed on a specific room, and the manager jean told us that there is a restaurant there that plays music, but apparently it was a night club. Once we arrived, we got the room card and a paper for the internet. the internet didnt work for the whole weekend though we asked for another pin, we asked for one bed, we got one bed with two uncomfortable mattresses that we couldnt sleep till next day, and so does the pillows very sharp like stones-alike, We ordered several times for slippers from the room service, the reception(from 3 staff actually), the IT.. And we didnt receive any, We asked from the room service to open a bottle of wine, and he was trying to open it on the floor in front of our door, And the most outrageous situation is that at 1 am in the morning there was a loud and awful type of music that stayed till 5h30 in the morning and we knew this info when i called the receptionat 2 am and informed him about my complaint plus the mattress and pillow and he said quoting:” i am sorry we are fully booked, this is a night club that stays till 5h30 or 6h00 in the morning and every day and if i have any checkout rooms tomorrow i might change your room”, Not to mention the loud sound of the ac and the mini bar. Guys, we didnt sleep all night The next day, i have informed the reception about my complaint, she was a kind women, and agreed to change my room, this was about time of 10h30 in the morning, and didnt received the next room until 6pm, we had to wait a lot of time for the check in, When we received the other room, the mattress was king sized but covered with a noisy sheet because the mattress was not clean( we have checked it), also we asked for slippers and did not receive Also the view from this room was a landfill, so imagine But the noisy night club vanished in this room except for the noisy rooms next to us were talking and laughing out loud while their rooms were open and chairs in the hallways, we called reception and said they will handle it but they didnt, so at 5h00 in the morning we went out of the room and asked the guests in house politely to the keep it quite, they were bothered from this complain and shut the door, but still they were loud, And since we have checked in late like 10h30pm, we agreed with the manager Jean for a late checkout but he didnt inform anyone though he was still in the hotel that concludes our weekend with less than 48 hours as known worldwide While leaving, reception or even manager didnt apology for all our complaints and we paid mini bar and left Worst experience ever, i dont recommand anyone to live this experience and lets make it clear that this is not a 4 stars hotel not even close, 1 stars max

It was an amazing experience staying in your hotel for one night and I'm sure that we'll do it again. Rooftop was amazing with an exceptional atmosphere and great drinks/service. Rooms was super clean and flawless. Breakfast was delicious. Room service was super professional. Only one comment concerning the pool: Staff is not well trained (I asked for Aperol Spritz and they told us that it wasn't available, then I pointed out the bottle); however, they were veryyy nice and asked me to show them how to do it so I did that. My advise is that, at least ”Drink Menu” should be common between the rooftop and the pool area, people will expect to have the same drinks they had the night before. Thank you again, the general feedback is super amazing. Keep up the great work 💪💪💪

I absolutely love the friendliness of the staff, they was really kind and willing to attend any request, very helpful and professional ! The service was very good and our stay was so relaxing. Good hygiene and cleanliness as well the size of the rooms. Very affordable prices. Highly recommended !!

Dear All, So far, my Beirut Hilton Metropolitan stay 7-14 march has been fantastic. Due to my disability( wheelchair dependent ) I prefer to stay in a safe, clean and honest environment with excellent services when I’m in need of anything. The Hotel’s location created a safe heaven from which you can explore Beirut and Lebanon by taxi. There are plenty of reasons to stay at the Hotel for more relaxation. For me relaxation is provided best with visiting the gym at the Habtoor(connected with a walking bridge) and get helpful training by George the fitness instructor After seeing plenty of things in a day in and around Beirut finishing it with an al dente Pasta and Tiramisu at Venice(adjacent) is a must. This hotel provides plenty of reasons to feel safe while exploring the beauty Lebanon harbors. See you in October!

We had an event with 90 attendees, 50 of them with hotel accommodation, and it was one of the best experiences in terms of service and staff support. Starting with the conference rooms, we had the room on the 8th floor for the conference. The room was very clean and organized. The view was incredible and the atmosphere was in general very motivating. The IT staff were very supportive and helpful. They supported in setting up all what we needed for live-streaming online and were very responsive to all our requests. For the meals, we had breakfast, lunch, dinner, and 2 coffee breaks. At all time, the food was delicious and everyone enjoyed it. There was good variety of food and the quantities were sufficient for all. For the accommodation rooms, the room were very clean. The bed was very comfortable and the view from the panoramic rooms was amazing. What made the experience this much lovely and amazing is how friendly the staff were. Rima, Farid, Jihane, Hussein, and the IT staff were super responsive and lovely. Their support and kindness made the experience excellent. Looking forward to having more events hosted at Bossa Nova in the future!

!!! Simply great and top !!! The people in the hotel are all very nice and friendly. Cleanliness is great. Staff very helpful and chatty and you have the feeling that the guests are very welcome. Breakfast the Arab Lebanese style tasted quite good 👌🏼😋 So if I come back to Beirut next year, I would love to come back to this hotel. Lg M.K

Great location, friendly staff. The room was very tired. TV didn’t work and neither did some of the lights so the room was rather dark. There was tea/coffee making facility in the room however even though we stayed 5 nights, the supplies were never replenished and the used cups were not cleaned. The bathroom was really tired with mouldy depleted shower walls and the seals on the shower door were worn out as after every shower the bathroom was filled with water, very dangerous for slipping. Be careful. The breakfast was hit and miss as some days there was a selection and other days non (at the same time). I guess considering the economic crisis in Lebanon, it is the best they could offer.

Nice hotel outside of the city with all the amenities you could want. Ended up being on the ground floor, which wasn't my favorite. Breakfast was better than average with made to order eggs and several local favorites. Hours were sometimes hard for early meetings. Staff was very friendly, bar prices were a little expensive. Had a great view of downtown area. Overall, a good experience and would consider staying there again.

Great hotel with 5 stars! But i wish they had a jacuzzi, but its okay. The hotel is perfect!