The Ray Hotel and Studios

The Ray made my trip enjoyable, the staff were very accommodating and the rooms clean. A perfect location for me.

the view of the green Valley and the city including the Mediterranean see

It is my second time staying at the ray hotel. I had alt of fun stuff Are amazing front desk,Restaurant, the whole stuff was perfect. Thank you for your hard work. Nawal Saab

I made a reservation through *********** at The ray Hotel for 8 nights early of April as my stay is on 16th of May ..the Hotel tried many times to charge my credit card I contacted the Hotel they mentioned that my reservation is Non Refundable and they must charge my credit Card earlier and they canceled my reservation I made another one Refundable with free cancellation they did the same scenario and tried to charge my credit card, I called the Hotel again (international calls cost me than room rate honestly ) and they recommended to cancel my reservation through *********** and decided to make it through Hotel directly they mentioned this is the only way to stop trying to charge your credit card!! They kept pushing to cancel the reservation through *********** We arrived the Hotel early the staff was very nice upon Check In and gave early check IN , but unfortunately I was surprised as there was 20% Commission for credit card payment As we checked and called hotel before if we can pay by credit card no one mentioned Commission !!!! Standard Room view is miserable and noisy we can’t sleep because front of the parking moreover no privacy we asked to change the room to a same category with quite & better view as we are a honeymooners as well and they kept mentioning that there is …..said will do their best at the first day to change the room, they offered a 600$ for the whole stay for upgrading us only to the next category…the second day we passed to the front desk and they offered 300$ …third day I showed them that *********** offers totally different rate for supplement at 110$ so they made a discounted rate as booking and this was inconvenient!!! Moreover I asked for invoice until now I did not receive it !!! I am very disappointed and I can’t trust Hotel again! This is not professional at all.

I found the staff to be friendly, but the one thing that I did not like was how they did not honor my reservation that I made with *******. My reservation included a breakfast but upon arrival the hotel said that the price was not correct and I would need to pay for the breakfast. I had to find other means for food because the price for breakfast was way over priced.

Great