Madrid Hostels

I have stayed in many hostels before but at TOC it was the first time I stayed in a shared room ( female only). I was a bit worried as I didn't know what to expect but it turned out great. The hostel is awesome, has friendly staff and is the most modern hostel I have ever stayed in. The rooms were quite nicely soundproofed as you couldn't hear much from the hallways as it is usual for other hostels. In my 6 bed female room, we had 2 toilets, 2 sinks, and 2 showers - it was enough. :) I will be coming back, definitely!

One of the best hostel I've ever been to. The 8-people shared bedroom was BIG, with beds safely distant. The overall cleanliness of the host was good, the atmosphere was great (with sangria parties going on every night downstairs and Madrid tours every morning) but the best part was the staff: super friendly and ready to help you. The Italian girl working at the reception was lovely! She recommended lots of her favourite restaurants and they were so good. Thank you so much!

The shower is broken, you can only take a shower with a shower that cannot be moved on the ceiling. There is no guardrail on the bunk bed, and I am a little afraid of falling when I sleep, which is a bit dangerous. The provided body milk thought it was a moisturizer, but it would foam when touched with water. I suspected that the body wash was put into the body milk. The location of the hotel is good, the subway station is nearby, very convenient.

It is a very smart hotel. There is no one to help you check in, you have to do it yourself. There is a big gap after the toilet door is closed, so privacy cannot be guaranteed. Finally for the bed, I was unfortunately assigned to the upper floor. Even though I am 182cm tall, getting in and out of bed was still a challenge. I wish I could shorten the ground clearance. There were some minor stains on the sheets.

The hostel was really nice. The location is good, the staff is really welcoming and smiling and the room was nice. I was really surprised to get such a nice room for a really cheap price. The locker with its key are included in the price of the room and there was everything required to sleep comfortably. I really recommend it.

I would like to share my experience staying at this wonderful hostel in Madrid and give a special shoutout to the staff, who made our stay memorable. Firstly, I have to mention Ricardo, who welcomed us warmly and provided us with all the necessary information about the city. He patiently answered all our questions and gave us some great tips on places to visit, eat and shop. His local knowledge and friendly demeanor made us feel at home and we appreciated his efforts to make our stay enjoyable. Agustin was also amazing, always going out of his way to help us with anything we needed. He was friendly, approachable, and made us feel comfortable asking for help whenever we needed it. His cheerful attitude and willingness to assist made a huge difference to our experience at the hostel. Lastly, I have to mention Javier, who worked the night shift. He not only provided excellent service but also went above and beyond to ensure that everyone was having a great time. Every time before and after going out, he was always up for a conversation, making sure that everyone was in high spirits. His presence gave us a sense of community and his pleasant manner made us feel welcome and cared for. Overall, our experience at this hostel was fantastic, and it was largely due to the wonderful staff. Their professionalism, kindness, and commitment to making our stay as comfortable and enjoyable as possible was greatly appreciated. I would definitely recommend this hostel to anyone visiting Madrid and looking for a comfortable and welcoming place to stay. Thank you to Ricardo, Agustin, Javier and the entire Sungate One team for making my stay so memorable!

It was very easy to find, it has a panel with the name throughout the building. It has 24-hour customer service and that made my arrival easier and a great way to check in after 11 pm. Very cordial, attentive and friendly service, with explanation of the areas and other very positive It was on the 5th floor, the room was clean, the bathroom too, the bed very comfortable with a charger input at the headboard. The lockers in the room are very spacious and clean. On the first floor there was the restaurant for breakfast, rest areas, lockers, really everything was very complete. I loved the area, almost nowhere near the metro in the central area, I could walk to Plaza España and surrounding areas without a problem in less than 10 minutes. If I had to choose accommodation without hesitation I would return to this one!

The hostel had a great location! There were lots of great restaurants near by and the night life was fun. They don’t provide any soap or shampoo in the shower. The rooms are small and a tight fit with 3 bunk beds. Nothing fresh for breakfast. I guess you get what you paid for.

Great location hostel, near train station and walking distance to other hot spots. Very clean and neat. I got a girls dorm had little no one in it which was great! also had a view! Problems: you can’t bring in outside food? I’m clearly on a budget. i would like to bring snacks and things to my room. No alcohol allowed.... ok. Walls are paper thin. And the cleaning crew throws the door open every morning with out a knock to check if decent. Was a problem for me as my door was first by the elevator. Warning would be nice. And they still clean, if you are laying in bed or not. Maybe have a deadline. Mer. I saw a private room and would say it’s worth the price but share rooms are good too. Many bathroom and showers (sperate) so one is always open.

In fact, we decided to cancel our Booking reservation, because. even paying the extra amount due to a reservation with no charge cancelation: 1. Just received a message (*1) stating that my Credit Card was going to be debited for ”one night stay” ; this today, April, for a reservation in November ; reason invoked: they have to assure that the client will pay., and this through Booking.... 2. Answered, imediatly, that I dont authorize any debits on my Credit Card ; received a message with a printscreen saying that they were intitled to do it: NOT TRUE To make it short, after being in 42 countries, 3 continents, more than 400 cities, and I lost count in how many Hotels I ve been..., I m simply astonished how an Hotel in Spain, allows itself these pratices....; Besides violating the rules of Booking (I guaranteed a payment of refundable with an extra fee, with my Credit Card)they lyie about being entitled of doing it (the printscreen doesnt match my reservation) I´m Economist, so, I do understand that these procedures are, a cheap way (% interest..) to finance themselves with customer´s money ; What I really dont understand is how Booking allows it...... This message was, also, sent to BOOKING and VISA ; (*) message transcription; The following preauthorization transaction was made at The Central House Madrid Lavapiés. Property The Central House Madrid Lavapiés Payment card Visa ****7896 Date 15/04/2024 21:58:25 Amount €89,86 Identifier pi_3P5vfZLPwwCp2e3P02gmsrGy Please note that the above transaction is not an actual charge, but just a temporary holding of the funds. We would like to remind you that flexibles rates will be automatically charged on the arrival day. Kind regards, The Central House Madrid Lavapiés