Top rated hotels in Zhejiang

Youran Jiuxi Resort
4.8/5392 Reviews
Around Moganshan Resort
Buyer Beware: If you reserve a Villa it is a shared accommodation! Make sure you buy two rooms to reserve the whole Villa yourself. This was not clearly marked at all. I would never spend $256 US Dollars to share a romantic evening with my husband and STRANGERS. As stated, I came to spend a romantic evening with my husband. Upon arrival I find that the living area of my villa is shared and there is a second room in the villa for strangers to live in! The TV, lounge sofas, refrigerator, clothes drying closet is all in the “shared area.” I am guessing you need to do rock, paper, scissors to see which room can use these promised room amenities at which times. I was fir sure that a villa would have a bath tub because the much cheaper rooms I had stayed in before had that simple feature! No the rub was in the room next door, which in all fairness, I was offered but would have had to sacrifice the view I had paid for! The shock of our experience did not stop there! When we tried to order dinner that night they told us they weren’t able to offer a full menu so they gave us the choice of three dishes that weren’t something that we would eat so we were not able to have dinner. As this place is very secluded, there was nowhere around to get dinner. We were glad that we had prepared a few snacks! Later that night about 9:30 they messaged us and asked us to choose noodles or dumplings for breakfast in the morning. We informed them that one of the reasons we booked was fir the Chinese/Western Buffet breakfast that came with the room! They said because they weren’t at full service they couldn’t give us that. We had to choose one of the choices. The problem is we called the morning before we came to make sure they were going to be open because we were escaping the typhoon in our area. They asked if we were sure we wanted to come because everything around was closed do to the typhoon. We told them that we were coming just to enjoy the hotel and they said that’s fine. They never told us they would not be able to serve our needs. So we drove over 4 hours to what was supposed to be a once in a lifetime experience that sadly flopped! So many things that added up, like the stained comforter and the ripped bathrobes, the dirty smudged glass balcony door, that shouldn’t happen when one is paying this price just made it a really regretful choice! When we tried to make complaints to trip.com Supervisor Luna said that the hotel is not at fault, it’s okay for them to advertise a Villa and that it was my fault that I didn’t look at the room size. She also tried to tell me that my reservation didn’t even come with breakfast. However, when I made her check again she said oh that it just said breakfast not Chinese/Western Buffet. The breakfast problem had already been solved by the very helpful Victoria G. In the chat platform on the Trip.com app. But Supervisor Luna must have been having a very bad morning and thought she should take it out on me. In the end Trip.com felt that the hotel did nothing wrong but finally agreed to refund me $15 for breakfast. However, instead of refunding it to my credit card the trip.com always has, she thought she would make extra hard fir me to get my refund. Like going to a special link and putting in my bank information! Thanks Supervisor Luna for adding an extra layer of stress to this experience! Sorry you were out out and actually needed to do your job! I will add to be fair that the view and outside of the hotel is spectacular! I would have rated 5 diamonds if view was the only thing I was rating! It was beautiful!!
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
4.8/5277 Reviews
West Lake, Lingyin Temple Scenic Area
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
Xuanhe · Wushanju (Hangzhou Hefang Street Store)
4.3/5673 Reviews
West Lake Scenic Area
Location is perfect with Hefang street one row behind and the best bustling morning market one street in front of it. The rooms however may be quite far from the reception area so those with heavy luggage, be warned as this place doesn’t have elevator. Rooms and toilet is clean and well maintained although there are no hooks in the entire unit which was very inconvenient. Picture attached of the breakfast included by the b&b and some shots from the market!
Mercure Hotel (Hangzhou West Lake)
4.8/52616 Reviews
West Lake Scenic Area
The check-in service, though a bit tedious (probably due to language barrier), is acceptable as the receptionists are friendly and service oriented. The facilities are clean especially the restrooms. Drinking water is provided and available at all times. There are convenient stores around the area, including pharmacy, restaurants, convenient stores and market. Breakfast is abundant. Excellent experience overall.
Star Island Impression Holiday Hotel
4.5/5866 Reviews
Central Lake District
This hotel is very nice.The environment is good.The service is also very good.The hygiene is very clean.The view of the lake is beautiful.It makes people relaxed and happy.If you travel to Qiandao Lake and want to and stay here for nights.I think this hotel is the first choice.All in all, highly recommend this hotel.
Holiday Inn Express Hangzhou West Lake East
4.7/54622 Reviews
Hangzhou Railway Station Area
This hotel won our hearts by its close proximity to the railway station/subway and the hotel good customer service. We are impressed by the level of responsiveness of the staff to our needs, and the hotel staff are very observant, giving us extra bottle of water in our stay, a gift of fruits on our last night (without us asking). Thanks to Sam and Alan at the reception who provide excellent customer service support and the housemaid who did a good job in maintaining the room's cleanliness. We feel very at home. The buffet style breakfast provide both local and western choices. Highly recommended. 这家酒店的优点在于它靠近火杭州火车站/地铁站。而且酒店服务很周到。员工对我们需求的响应程度给我们留下了深刻的印象,酒店员工非常细心,在我们入住期间给我们多瓶食水,最后一晚还送了水果(我们没有要求)。感谢接待处的 Sam 和 Alan 提供出色的客户服务支持,感谢女服务员在保持房间清洁方面做得很好。自助早餐提供中餐和西方食物的选择。强烈推荐。
Crown Plaza Lin'an
4.6/5638 Reviews
Linan Downtown and Qingshan Lake scenic spot
The first time I went to Lin'an to stay at Crowne Plaza Hotel, I went to this brand. I thought it would not be bad, but the actual experience effect was not satisfactory. 1. The 2 staff in the hotel lobby are kind and enthusiastic. They take the initiative to ask for gentle and courteous to meet the needs of customers, but the other is to have a tough face. I want to ask for 2 more bottles of water. I inform 5 yuan a bottle. Generally, other hotels will give this aspect. A certain learning family is taking the initiative to give and we stayed in 2 rooms for 2 nights. The room card was made for 1 night, resulting in the next day when we entered the elevator, we could not swipe the card and then go to the front desk to make the card. 2. The floor drain in the room smells like I don’t want to cause trouble to the hotel, so I didn’t propose to change the room. I overcame the room air conditioner temperature below 30 degrees and didn’t start. I also asked the room attendant to see the guidance. She also called to ask, but this temperature is too much. It's hot, so I slept with the windows open all night (17th floor) 3. When I checked in on the first day, I found that the small towel on the sink actually had hair. I didn’t take pictures. I wanted to forget the trivial things. There were hair on the bed sheets at night. I think it’s not easy for everyone to forget it. I took pictures with my hands, so I didn’t take pictures. 4. The most annoying thing is the breakfast restaurant. The waiters are all aunts and uncles (not to mention for the time being). The buffet is free to use. There is no limit to the number. Or waste it. Do we have 4 people who have 5 eggs? Keep an eye on each I saw my hands and pointed at a waiter who deliberately ran to the uncle in the kitchen and said that all the waiters were watching us. We took food every time and stared at us. From time to time, we pretended to take an empty plate. Walking around is looking at us. The empty plates on the table are not collected, so you keep your eyes on us. Is this eating yours or using yours? Is it the case for the buffet breakfast for 2 days? We eat a lot of it (see the picture below for evidence). A picture) At that time, I really wanted to find a leader to complain because we had follow-up arrangements and didn't want to waste time for this, so I didn't go to the theory, but it felt very bad. It was the first time I encountered this situation in a hotel for so many years. It was annoying! The hotel employs older people, such as cleaning and security, and other positions are understandable, but the restaurant is obviously not suitable for this kind of personnel. Even if some hotel restaurants are outsourced, they do not discriminate against the guests. As for other aspects, it is still possible. For example, millet porridge red dates silver will be presented at night. Ears are still warm. I hope the hotel can improve. Especially the old aunts in the breakfast room should be rectified. Is it important to have a few eggs or a few rooms worth high? Think about it, don't pick up the sesame and lose the watermelon! Don't lower the grade because individual personnel discredit the hotel. It does not meet the image of star hotels!
Hutchison Hotel (Hangzhou  West Lake Hu Bin  Nanshan Road Shop)
4.7/53328 Reviews
West Lake Scenic Area
A very very good hotel with affordable price and a very good environment,the overall quality of the hotel is excellent. Both very clean and futuristic,with ai robots and Smart Control. This hotel is so far my all best hotel!!!!!!!
Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)
4.7/54238 Reviews
West Lake Scenic Area
Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.
Qizhu Qinglongwu Boutique Hostel
4.8/5241 Reviews
Lutz Resort
The environment is very beautiful, the hotel design is great, the facilities are very complete, the room is very clean and equipped with a face towel, the details are in place, very comfortable and pleasant. The little butler service is also very thoughtful, and they can meet our requirements in time.

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Local Travel Info

Number of Hotels2,657
Number of Reviews1,735,511
Highest PriceNZD 4,131
Lowest PriceNZD 24
Average Price (Weekends)NZD 289
Average Price (Weekdays)NZD 263