4-Star Hotels in Hong Kong, China

Hotel is located conveniently at Tsim Sha Tsui area. There’s many eateries nearby. Keep in mind that this hotel shares the same lobby as Empire Hotel, but Empire Prestige is at the other end of the hotel. Hotel does not provide toothbrush / toothpaste, drinking water etc. There’s a supermarket called ‘Wellcome’ just opposite the street, buy everything you need there and save at least half of your money (comparing buying from 7-11 😉

The experience at Prestige was excellent. The staff, especially Karen, were informative, very helpful, knowledgeable, and extremely courteous. Couldn't ask for better service far away from home. Loved it.

Despite having do not disturb sign on, housekeeping insist of ENTERING MY ROOM while been rejected in the morning. Excuses given was how about me entering to change the towel for you? How about me entering to change the drinking glass for you? This really annoyed me every morning and everyday I’m thinking why do they insist of entering my room everyday? Housekeeping was finally done on DAY 2 of our stay due to the insisting of the housekeeping team. Day 4 , one day before check out. Both the Security Manager and member of the housekeeping team knocked and subsequently entered my room using their master access card without my consent while we were in the room in the afternoon. Their stated reason was ”to check on us” While I fully understand and appreciate the hotel's duty of care regarding guest safety and wellbeing, this level of intrusion was entirely unwarranted. Hotel Staff witnessed us leaving the room daily, confirming our presence and wellbeing, rendering these forced entries completely unnecessary and deeply disturbing. My room is the only room that encountered this issue while all my other colleagues did not. So It feels like I had being “marked” by the hotel as I’m the only one that got special attention. The reason given by the duty manager was out of my mind which I do not wish to disclose here. This level of disregard for basic guest privacy and protocol is unprecedented in my experience.

I rarely leave negative reviews, but I feel I need to share this experience. I was really looking forward to this trip and paid over 5,000 baht for my stay, expecting decent service and a smooth check-in — especially on the first day. Unfortunately, everything started going wrong from the beginning. At check-in, I was told my room was on the 11th floor, but it was actually on the 19th. I don’t understand why I was given the wrong information. Later, I tried to charge my phone using an adapter I brought from Thailand, but it didn’t work properly — possibly due to low voltage. I charged for almost 2 hours and the battery still didn’t go up. I asked the front desk if I could charge my phone there just for a few minutes while waiting for my friend to bring another adapter, but they refused and told me to buy a new one from the vending machine, which was quite expensive. I felt that was very unfair because I had my own equipment. I even brought my adapter down to show them and asked if they could check the electricity in my room. A housekeeper came twice and said the power was working, but still, my phone didn’t charge. I was exhausted from explaining everything again and again. The receptionist asked if I wanted to change rooms, but I was already too tired. All I wanted was to charge my phone. Finally, a kind housekeeper lent me her personal adapter — and I could finally charge my phone. By then, it was already late. I hadn’t eaten and most of the shops nearby were closed. What was supposed to be a relaxing first day turned into a frustrating and disappointing experience For the 5,000+ baht I paid, I honestly don’t think it was worth it. I expected better service from the start.

Absolutely Outstanding Stay! Our experience at the Hong Kong Empire Hotel Wan Chai was nothing short of exceptional. From the moment we arrived, we were impressed by the warm, friendly, and genuinely helpful staff who made us feel welcome and taken care of throughout our stay. The room exceeded all expectations — it was spacious, spotlessly clean, and incredibly quiet. We couldn’t hear any noise from the street or neighboring rooms, which allowed us to fully relax and enjoy a peaceful rest. The bed was extremely comfortable with soft linens that made it hard to get up in the morning! One of the highlights was the breakfast, which truly surprised us in the best way. It was included in the room rate and offered an impressive variety of delicious, high-quality options — plentiful, flavorful, and thoughtfully prepared. We left feeling completely refreshed and very happy with our stay. We will definitely be returning on our next visit to Hong Kong. Highly recommended!

What a great clean hotel! The staff also spoke English which was very nice! The staff there was extremely accommodating and very kid friendly. Everything was provided for our little traveler from a bath tub, crib, and even toiletries. I would say the only down side is the gym was small but I guess that’s par for the course in Hong Kong. The bed was very very comfortable. Our baby loved it as you can see from the picture. Great hotel. Great service. And better value.

I recently had the pleasure of staying at Eaton Hotel Hong Kong, and it exceeded all my expectations. From the moment I arrived, the staff was warm, attentive, and professional, making check-in smooth and welcoming. The hotel's design is modern with a creative, artsy vibe that gives it a unique character, especially the communal spaces and co-working areas. My room was spotless, comfortable, and thoughtfully designed with everything I needed – fast Wi-Fi, a cozy bed, and a great view of Nathan Road. I especially appreciated the eco-friendly touches and the calming atmosphere after a day of exploring the city. The hotel’s location in Jordan is perfect – just a short walk from the MTR, Temple Street Night Market, and many delicious local eateries. I also enjoyed the rooftop pool and the wellness center, which added a relaxing touch to my stay. What really stood out was Eaton’s focus on community and culture. The live music, film screenings, and art exhibitions brought the place to life and made it more than just a hotel – it felt like a creative hub. I would highly recommend Eaton Hotel Hong Kong to travelers looking for comfort, convenience, and a truly memorable experience in the heart of the city.

My regular hotel when I visit HK. Nice location as it’s only 7mins walk to Olympic MTR station and there are a lot of eateries around the place. The hotel provide free shuttle to the nearby shopping mall, MTR, Wong Kok etc. The hotel room is decent and the bed is very comfortable. The hot shower pressure is strong and it’s so nice after a full day of walking outside.

Good location. Room more spacious compare to same category hotel around. No toothbrush, toothpaste, cotton buds, shower cap, soap, hand wash, drinking water, shaver provided. They will charge HKD30 if u want to keep your luggage for a while after check out. Very culculative hotel, keep luggage also need to pay.

I stayed in one of the rooms from the upper floor. It was clean although a bit small from what I was used to at Regal.