5-Star Hotels in Macau, China

We expected a true five-star experience, but this hotel barely reaches a 3.5 or 4-star level in terms of service and facilities. We requested a high-floor, non-smoking room and were even upgraded to a suite. However, the hallways and air conditioning carried a strong cigarette smell. Unfortunately, this seems to be a recurring issue in hotels with frequent Chinese guests. Breakfast was another major letdown. If you book a room with breakfast included through Trip, you’ll be dining at The Market Bistro, but don’t expect a buffet. Instead, you get a limited choice between a Western or Chinese set menu. For a supposed five-star hotel, the quality is extremely poor—terrible coffee, packaged toast, greasy and fried food, and no fresh fruit or natural juice. The “pastry selection” consists of one processed croissant, two slices of toast, and a Danish. The hotel is also overcrowded, with the reception and rooms located far apart, requiring long walks each time you go back and forth. For just 300 - 400 Mops more, you could stay at The St. Regis or another luxury hotel (low season) that offers far better value for money. Don’t be misled by Trip reviews—this hotel does not live up to the five-star rating it claims.

Visited the venetian and stayed for 3 nights. Hotel was beautiful and room was big. Downside was I was given a room on a floor that was going through upgrading works and the smell of fresh paint was overbearing and lingered in the air throughout my stay giving me a bad headache. Thankfully I was not staying for long. Other than that, room was clean and housekeeping made up room ans replenished amenities daily. Casino is just downstairs and there are many eateries and in room dining available. Unfortunately, food is very expensive and wasn't really tasty. There is shuttle service from the airport to the hotel for free.

Great but need improvement Pros: Rooms are very spacious beautiful and quiet, plenty of electric sockets and USB plugs. Very strong water pressure and anti slip floor good for family or elderly, breakfast has a large selection and worth it. The hotel provides a free shuttle bus to various places, and there is a shopping mall and many restaurants inside the hotel. Check out very convenient just drop one your room key into a box and one key insert into scanning machine. Cons: Some areas are not clean properly, below the sofa there are a few pieces of tissue left by previous guests which are actually easy to spot but somehow HK missed it. Check in although smooth but staff seems to lack welcome attitude and lack initiative to provide details except you are asking, and location is a bit far for tourist spots. I requested a room with a garden view but got a room facing a street with a dirty glass window, I was a bit disappointed but understable. Overall GLP is a very well maintained hotel, and of course we would be happy to stay again in the future.

The hotel is family friendly. I was with my 6-month-old baby and the hotel offered baby crib and stroller for us. We also got some baby bath items. We booed the Celebrity Tower but then the indoor swimming pool is for guests who stay in Star Tower only. We did not know about that. I did not know we can choose to stay in which tower, I only chose the room. We got to try the indoor pool at the end because the outdoor pool was closed due to maintenance. We visited in February, it’s still not very warm so we were happy we got to use the indoor pool.

My recent stay at the YOHO Hollywood Roosevelt Hotel in Macau was nothing short of extraordinary. Nestled in the vibrant heart of the city, this stylish hotel perfectly blends modern aesthetics with a rich cinematic history, offering a unique escape for both relaxation and exploration. Upon arrival, I was instantly captivated by the hotel's sleek design and welcoming ambiance. The lobby, adorned with Hollywood memorabilia, set the stage for a delightful experience. The check-in process was smooth, and the staff greeted me with genuine warmth, making me feel like a valued guest from the get-go. I stayed in a spacious and beautifully decorated room that exuded comfort and elegance. The plush bed was a dream to sink into after a day of exploring Macau's attractions. I particularly appreciated the thoughtful touches, such as high-quality toiletries and a coffee machine, that added to the overall experience. The large windows offered stunning views of the city, especially mesmerizing at night when the skyline lit up. One of the standout features of the YOHO Hollywood Roosevelt Hotel is its outstanding dining options. I had the pleasure of dining at the hotel’s restaurant, where I savored exquisite local dishes made with fresh ingredients. The atmosphere was chic and vibrant, making it an ideal spot for both casual meals and special occasions. The hotel’s location was convenient, with easy access to nearby attractions like the historic city center and luxurious casinos. After a day of sightseeing, the rooftop pool provided a relaxing oasis to unwind and soak in the scenic views. Overall, my experience at YOHO Hollywood Roosevelt Hotel was exceptional. The combination of its stylish decor, attentive service, delectable dining, and prime location makes it a top choice for any traveler visiting Macau. I left feeling refreshed and inspired, already planning my next visit!

We love this hotel because of its location, it’s an approx. 5 to10 mins walkable distance to Lisboa Hotel and Senado Square. And we have a surprise upgraded to a room that overlooks the Macao Tower. Hotel is new, the room itself is spacious, clean and comfortable. Staff are good, especially Miguel at the front desk was very helpful, his warm welcome and sincere friendliness set the tone for our stay, resolves questions regarding transportation to HZMB and other parts of Macau, which is truly commendable. There are a few restaurants, department store and a cinema, inside the hotel. Highly recommend this hotel and will definitely go back when we return to Macau.

The staff are so friendly and accommodating. They upgraded our room into a big one and had a nice view. All I can say is I really enjoyed staying here, sure thing that I'll come back and recommend to my friends to stay in Broadway Hotel. Thank you to the receptionist that time we checked in. I don't remember his name, sorry I forgot. I commend his way of service. Highly appreciated. See you again soonest.

The location was great for the famous place and eating house. Walking distance. ”John ” was great enough to provide us the double bed although my order via the website was a single bed. The king bed was completely comfortable and I had a good sleep. The room was clean and spacious. Public transportation or private hire was easy accessable.

The spacious room and the spectacular view is the only highlight in my opinion. Maybe my expectation is a bit high after staying with Andaz, which provided an excellent and all-rounded experience. For example, we have made an earlier request for late check out when doing the check in, but get rejected by the check-in staff. They didn't consider your membership status nor the birthday. Please don't expect any perks or rewards. The room was not ready when we were there. So we stored our luggage at the front desk. When we came back, the stored luggage was not directly sent to your room. You needed to reclaim your stuff at the concierge. I was a bit disappointed. The location is not prime and at the far corner of the whole district. Staying here with the gold elite status and on your birthday will not bring you anything extra, even though you have made remarks earlier. Definitely, not the first pick in Macau.

Love this hotel so so much! Highly recommend this hotel in Macau! ”Attention to details” is always what I looking for, as a person working in the hospitality industry for years. Through every small thing, you can tell so much effort that this hotel’s whole team put into it. I was attending an event last weekend with my workmates. We had a very tight schedule, we don't need too much entertainment in the hotel, I was looking for an accommodation that we could work and relax at the same time, so I booked Aytyzen Grand Lapa. There's no disappointment found. The front desk staff warmly greeted us and introduced the hotel facilities in details, very gentle tone to reminds me should enjoy the moment in this gorgeous place. The room is beautiful, clean and neat. The washroom amenities are well chosen, the aroma is pleasant and the texture is pleasant high quality which really enhance the whole experience of the room. The location is good too, the neighbourhood is quiet and safe. Walking distance 12 mins to reach the attraction Guan Yin Statue Macau. Enjoy having an easy walk after dinner from hotel. Next day, we called housekeeper in the morning to refill the coffee mate, the housekeeping lady approached with smile and asked if we need anything else. I had a very good sleep with comfy environment, bed is good, temperature is perfect, lighting is just right. Enjoyed watching the street with my coffee, nice view from the room. The other thing I was looking forward is the swimming pool! It looks beautiful in the photos, and it truly is!My colleague could swim in the morning then got refresh, this is like a bonus in a business trip. Visited the cake shop after we checked out, the cakes looks amazing, and I really like they have Macau themed pastry - Bolo Fios de Ovos. We enjoyed the stating and definitely will come back next time!