It was my first time to stay in a water house. I thought it was perfect. It was newly built and very comfortable. It was exactly what I wanted. The service staff were very shy and friendly. I was also very satisfied with the dinner. I woke up early in the morning and watched the sunrise. It was amazing. Looking forward to Anmei. When I went out for a walk at night, I could see many starfish and fish coming out, and small fish could also be seen in the room. It rained heavily when I fell asleep very late that night. The roof was made of iron sheets, and the sound of rain amplified. Many times, when it is windy and rainy, I will be a little scared and dare not sleep. At other times, it is perfect. I will choose the water house next time I come.
No parking provide. Toilet got smell all the time. Overall facilities is nice. Must swimming suit at the pool. I attached schedule operation day/hours swimming pool.
The hotel is new, recently opened. Rooms are spacious and comfortable.
The hotel's strongest point is a comfortable and well-designed pool. Unfortunately, this is the end of the pluses.
Breakfast - the choice seems to be large, but everything is focused on the Chinese, so a European / American does not have much to eat. It's good that at least there is an egg station.
Front desk procedures - even though the hotel was almost empty, we were told to wait three hours for the room. A deposit of RM 200 per day is charged at check-in - cash only, no card guarantee. When checking out, you have to wait at the front desk until the housekeeping checks if you have stolen anything from the room. If you lose the document confirming the deposit - they will not return your money.
Finally, probably the most annoying thing - the card scanning system in the elevators - we sometimes spent long minutes trying to press the floor key in the elevator, usually it ended with asking for help from the reception. This is absolutely unacceptable.
There is too much to improve here to be able to say that the hotel is worth the price.
Hotel near Kota Kinabalu City Center,Kota Kinabalu55.9% of visitors choose this area
AAnonymous User2025.02.26
The hotel staff told us the room we book not ready for customer yet (Maybe the need to do some inspections first before selling the room bcause this hotel is consider as a new building, minor half this building still under construction). Then, we got a new room ( i think it's listed as premier bed king/queen size with seaview). Parking Zone quit spacious but 👻 ( i guess it is paid parking and i see just a few car was park make it look 👻).Thank you Citadines KK ✨🎉 for the hospitality
It takes about 20 minutes to get there from the pier. You can go directly into the sea from the room. The water is very clear. You can see the sea as soon as you open the French window. You can also see starfish and fish around the water house, and small crabs on the wooden stairs. Breakfast, lunch and dinner are included, and there are afternoon tea snacks in the afternoon. There are seafood, crabs, squids, shrimps and some blanched vegetables every night. The stay experience is not bad. Since it happened to be Christmas, I also caught up with the hotel's fireworks celebration! It is recommended to order deep diving directly from the store. The accompanying crew not only has good photography skills, but also gives deep diving photos and videos! ! Love it!
Very beautiful yard and wooden house, surrounded by palm trees and grass, very photogenic, there are also several very well-behaved dogs, always clinging to people, and love to sleep outside the wooden house at night. The boss is Chinese, and he is always willing to help. When I first arrived in Semporna and didn't eat, the boss gave me his snacks directly. Free pick-up to Semporna town every day, although it is several kilometers away from the town center, but the environment is really incomparable to those homestays in the town.
Newly opened hotel. Clean and tidy environment. Free pick-up to town.
The environment in town is really average. It is very comfortable to live here!
The point is that the food in this restaurant is delicious. You can buy seafood and have it processed in the store. We did not bring our own seafood. The portion of the cream shrimp noodles made in the store was large. I think it tastes better than the popular restaurants in town.
The guy who helps pick up every day is very nice and patient. It is really right to choose this hotel when you come to Semporna
Staying here was a truly memorable experience. The resort is set in a serene location with a picturesque lake where you can fish and even take a boat ride around. The unique touch of being able to bring your catch to the kitchen and have the chef cook it up for dinner was a real highlight. You can also buy fresh seafood from the local market and ask the chef to prepare it however you like for a very reasonable fee. The food, prepared by the owner and chef who hail from Guangdong, was the best I’ve tasted in Semporna. Each dish was bursting with flavor, showcasing authentic Chinese cuisine at its finest.
The resort is about 15 minutes from Semporna town, but they offer a free shuttle service to and from the town, which makes it incredibly convenient for guests.
At night, there’s outdoor karaoke under the stars, creating a fun and relaxing atmosphere. Overall, the resort had a homely vibe, with the owner and staff going above and beyond to make us feel welcome.
The resort itself is new, and the rooms are spacious, clean, and incredibly comfortable. I felt right at home the entire time. The peaceful surroundings, combined with excellent service and food, made this a perfect getaway.
To note that the staff mainly communicates in Mandarin, so knowing a bit of the language would be helpful.
I stayed here for a night after a 5 day dive trip and this was the perfect place to unwind and relax. I loved my stay so much that I can’t wait to return. Highly recommend it to anyone looking for a relaxing retreat in Semporna!
Hotel near Kota Kinabalu City Center,Kota Kinabalu55.9% of visitors choose this area
GGuest User2025.04.25
The condominium is good and very easy to self check in. Only the problem with common areas, but some guests without dry themselves after swimming, make the hallway and elvators are all wet and dirty, slippery 🙂↕️
I don’t think I have ever written a review of a hotel. I returned home from Semporna after a transfer in the middle of the night, but my heart was still in the water house in Semporna.
It was my first time to Malaysia. I saw that this water villa was new and had high ratings, so I booked it with the mentality of giving it a try. The result was really beyond my expectations.
The thoughtful arrangements made by the Chinese butler, the clean yacht for pick-up and drop-off, and the warm and honest black people all made our anxiety turn into peace of mind.
Along the way, everyone was amazed by the jelly-like ocean, the clearly visible starfish, and the various small fishes everywhere.
The clean rooms, the quiet environment with only six rooms, the fresh and hygienic dishes, the fun of being able to go down from the public area to play in the water and catch crabs at any time, the simple black people who took close care of us while diving and took us to visit the Bajau people, all left our family with a good impression of Semporna and even Malaysia.
Because the sun is too strong and the lighting for taking pictures is not good, let the beautiful scenery be recorded in your eyes and heart.
I highly recommend staying at this hotel when you go to Semporna. It's such a great experience.
Excellent
68 reviews
9.6/10
Price from
NZD 650
per night
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