Top rated hotels in Zhejiang

Wyndham Grand Plaza Royale Hangzhou
4.5/54882 Reviews
West Lake Scenic Area
Pros: - Very convenient location, a couple of minutes walk to the West Lake. - The lobby is spotless, check in/out is smooth. - We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain. - Bellman is very helpful with loading luggage (he needs to work out more though :). - Breakfast is good, but not great. Cons - The room is a little outdated, needs some maintenance work. - The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F). - The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained. Overall got a good bone but needs some management shakeup and remodeling.
Kingdom Hotel
4.8/51098 Reviews
Xiuhu Plaza and Downtown
A very nice and spacious room with a comfortable bed and a great open view of the park and the mountains. The rooms have modern controls for the lights as well as motorized curtains, which made for convenience both when going to sleep and waking up in the morning. It was also nice that a phone charging cable with the three different adapters was provided. The bathroom is spacious and has a large sink and shower. It is nice that the shower has a choice of rainfall or regular nozzle. The shower controls were also very modern and you merely pushed the button for your preferred shower method. It seemed that the guest before me was unaware of this and had broken the temperature control and not reported it to the hotel. The front desk was quick to send a repair person who was very thorough in fixing the control. While the shower had good water pressure, it seemed at peak times that there was not enough hot water as the shower temperature was just slightly warm. To get a hot shower, I had to wait until late in the afternoon or late at night. The checkin was fast and the attendant was kind enough to honour my request for a non-smoking room on a high floor. The lobby is spacious with a nice tea area. It is also convenient to have a Starbucks inside the hotel. However, it was a bit noisy as other guests were not always mindful of the calibre of hotel they were in, which ranks in the 5 star category. It was difficult to try to get some work done with people playing videos loudly on their phones, talking on speaker phone or kids running around. This really took away from what should be a calming space. While the hotel attendants tried to maintain order, it really was a losing battle for them. The location is really dependent on what you are looking for. I found it nice to have the open park view but there are not many interesting restaurants around. For the middle eastern food, you need to bike about 1.5km. This was fine when the weather was good, but it was not convenient during the latter part of my stay when it rained all day. A few things to be aware of when booking. The breakfast was large with a lot of options but it really is a Chinese style breakfast. To call it Western and Chinese is quite misleading as there were only a few Western options, such as omelets. There is a great large screen television in the room, but only 2 or 3 English channels with the others in Chinese. There is a shuttle bus to the market, but it was a bit disappointing to learn that it only runs twice per day. The main area for the hotel to work on is its consistency of service. Some of the employees were outstanding but there seems to be a need for additional training. For example, the room came with a complimentary daily minibar, but I had to ask each day for it to be refilled. This was quite embarrassing to do, especially when the stocking was just some soft drinks with a single Tsingtao beer. Also, when I was in the toilet, one of the chefs walked out without washing his hands. While he may have washed them (hopefully) when he returned to the kitchen, he should be sure to wash them in front of guests. Lastly, the pool and fitness area seemed to require special access and the people working at the desk for the pool made me feel very uncomfortable when I wanted to see the facilities, so I just left and did not return. This was particularly disappointing because one of the reasons I booked the hotel was for these facilities. Overall it is a very nice hotel and I would book it again. But additional employee training would be appropriate so the service does not take away from what is a high quality hotel.
Anji Sky Land  Squirrel Tribe Hotel
4.6/53580 Reviews
Xianlongxia Drifting
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort
4.8/5503 Reviews
Xixi Wetland Park Area
It is really a hotel that is difficult to review. It has an excellent location, exquisite garden design, and antique architecture. When you step into the hotel located in the core area from the noisy Xixi Scenic Area, you will be amazed by the beautiful scenery and quiet environment in a second. The service is also warm and thoughtful. Every employee is very kind and responsive, especially the hotel's housekeeper, who is the most considerate and humane housekeeper I have ever seen in China. However, the hotel's hardware flaws cannot be concealed. For example, the sliding door of the bathroom is very heavy, and once closed, it cannot be opened from the inside; the cover of the hair dryer socket above the washbasin is about to fall off, which poses a safety hazard; the automatic cover of the Washlet only opens halfway and then closes again each time, and it can only be opened manually. If too much paper is thrown, it is easy to get blocked; the most unbearable thing is that the shower water pressure is very low. With such a low water pressure, you can't use a rainforest shower at all. You can only use a handheld shower head, but the angle of the handheld shower head cannot be adjusted. In short, if you want to take photos, I recommend staying at this hotel. The photos taken are really beautiful and very Jiangnan-style. It may be the most artistic hotel in Xixi. It is different from the modern Mushou Xixi and the luxurious Banyan Tree. If you have high requirements for hardware, especially bathing comfort, you should avoid it.
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
4.8/5311 Reviews
West Lake, Lingyin Temple Scenic Area
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
KE GAMER
4.9/5123 Reviews
Lingfeng Tourist Resort
Environment: Really beautiful, definitely worth a second visit, the reality is as beautiful as the pictures Hygiene: Very clean, the housekeeper takes off his shoes when he enters the room to deliver things, and pays attention to cleanliness Facilities: Refrigerator, kettle, all SEMG, hair dryer Dyson shower, including tea sets are very exquisite, toiletries Le labo, hand soap Aesop, exquisiteness everywhere Service: The housekeeper is very good, almost replying in seconds. Online before 11pm (it's too late to bother the housekeeper). Battery car pick-up, room supplies can also be delivered very quickly. Infinity pool exquisite double afternoon tea: too good, if you come back late, the housekeeper will deliver to the room Exquisite welcome snacks: There are many delicious drinks in the refrigerator~ The children are very happy I will come again next time
Yiwu Marriott Hotel
4.5/51226 Reviews
Internatinal Business City
Nice hotel, nice people! I called a massage lady to my room , She is very nice to me, just like my girlfriend. Providing me with a physical and mental pleasure. Will definitely come again!
DoubleTree by Hilton Ningbo Chunxiao
4.7/5768 Reviews
Beilun Yangsha Mountain/Wanren Beach Scenic Area
On the day of our check-in, the hotel called in advance to confirm the approximate arrival time. They turned on the air conditioner in the room in advance, put out welcome fruits and welcome meals. The service attitude was very good, and there were desserts in the evening. I booked a twin-bed sea view room with a balcony. The view from the balcony is very good. The room is relatively quiet and the equipment is very complete! We can see the sea view, but it's a pity that it's a bit cloudy. We will stay here next time we come!
Four Points by Sheraton Jiaxing
4.7/51057 Reviews
Yaohan Shopping Mall Area
We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests ”Romantic Theme” for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the ”Restaurant” is the ”heartbeat” of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the ”Eatery Restaurant” at the ”Four Points by Sheraton” in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the ”Beef Wellington”, it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the ”Four Points by Sheraton” Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon.
Cheerful Hotel(Hengdian World Studios Dream Valley Branch)
4.7/51063 Reviews
Hengdian
We chose this hotel because of its non-smoking policy [a lot of hotels in this town allow guests to smoke in the room]. We spent one day in a suite and one day in a 2-bed ”mountain view” room [view from our windows in the pictures] The 2-bed room was huge, 120cm beds, no fridge. The suite seemed bigger in the photos, nice, with a fridge and very big bathroom. Both rooms with A.C., both equipped with a universal charger, a tea set with 2 bottles of water 0,5l each, both with intelligent Xiao Du light, courtains, tv and wc system, windows equipped with mosquito nets. ”Mountain view” and some photos suggest 'Zen' style high end neighbourhood, but in reality it is a very, very regular chinese neighbourhood. There is only chinese name on the hotel building I think. We arrived one hour before the check-in time and get the room without any problem. The young female receptionist was extremely helpful and polite, used the translator app to communicate. She helped us to buy the right tickets and a hotel menager accompanied us to the nearest ticket office. The hotel is very close to the Qin palace and Dream Valley. There are 2 tourist bus lines (A and B) connecting most of the scenic spots, every 30 min, a ticket costs 2 r.m.b. one can pay in cash in the bus, this bus service stops about 4.30 p.m. Apple maps app works OK, google maps app does not work in China. We took a taxi from Yiwu station (1 hour) to get to the hotel, 170 r.m.b. and about 43 km one way if one goes the shortest way or 220 r.m.b. and about 63 km via highway, a taxi from Qingming palace costs about 20 r.m.b. There is an annual ticket for 898 r.m.b., this ticket is for one adult plus one child or just one adult - all 13 scenic spots included [Dream Valley excluded], one can enter each scenic spot only once a day. I think 2 scenic spots in one day is a max,  maybe 3 because most of the spots closes about 4.30 p.m., only one or two are closing about 8 p.m. There is no printed ticket only passport data in their system so you enter by showing the passport.The Hengdian Studios I think are not prepared for foreign tourists at all. Their printed map is very small, hard to read, does not show enter gates or ticket offices, their website is not helping, in theory there is an English version but with very little information, the chinese website is better but still not very helpful, there is no list of all 13 scenic spots or the opening hours, only information about the major ones.

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Hotel Information for Traveller

Number of Hotels11,312
Number of Reviews2,898,291
Average Price (Weekdays)NZD 265
Average Price (Weekends)NZD 286