Family Hotels in Ningxia, China

Family Hotels in Ningxia, China

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Top Family Hotels - Ningxia

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Highest Rated
99+
Hotel near Shapotou tourist attraction,Zhongwei
"First off, the hotel's location is fantastic, right inside the Tonghu Grassland scenic area. The environment is superb, and transportation is very convenient, with shuttle buses available within the scenic area. The butler service was exceptionally good; they provide one-on-one service, contacting you in advance and offering excellent suggestions for your itinerary. Since we were traveling with our child this time, he participated in the evening stargazing activity, which I highly recommend! It's especially great for fostering a child's interest in astronomy. The hotel also hosted an amazing 'Ma Dao Cheng Gong' (instant success) equestrian show in the evening, which was incredibly impressive and definitely worth seeing. Additionally, the hotel offers excellent travel photography services at a reasonable price, and the photos turned out beautifully. Overall, I give this hotel a full five-star rating; everything was wonderful! We'll definitely be back!"
Outstanding
1973 reviews
9.4/10
1 night
From NZD 337
Check Availability
99+
Hotel near Ningxia Museum/Downtown,Yinchuan
The Kempinski Hotel Yinchuan provides a great place for travelers to relax after a busy day. The Kempinski Hotel Yinchuan is an ideal choice for travelers who want to take in the sights and sounds of Yinchuan. Boasting a convenient location, the hotel is just 6km from Yinchuan Railway Station and 30km from Yinchuan Hedong International Airport. There is no shortage of things to see in the area, with the Ningxiarenmin Theater, Yinchuan International Convention and Exhibition Center and Ningxia Library all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Yinchuan hotel offers parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is a popular accommodation for guests traveling with families.

"I booked this for my family, and they were extremely satisfied. When I made the reservation, only twin rooms were available, so I booked two. I contacted the hotel beforehand and asked if it would be possible to get one king room and one twin room if a king was available, or if not, to put a safety rail on one of the twin beds since there was a child with us. To our surprise, when the hotel staff assigned the rooms, they not only gave us a king room but also upgraded us to a suite and arranged for connecting rooms – so thoughtful! My family was very happy with their overall experience, including the dining. Highly recommend!"
Outstanding
3729 reviews
9.4/10
1 night
From NZD 141
Check Availability
99+
Hotel near Yinchuan Lanshan Park/Yuecaicheng,Yinchuan
Greenland Hotel And Tourism Group (GIHTG) is a subsidiary of Greenland Group. GIHTG's hotel division is one of the largest property holders and hotel management operators in China. Currently, GIHTG has more than 300 hotels in operation and under construction, as well as projects in pipelines across 5 continents, 14 countries and 100 cities, with more than 75,000 rooms of various types and project assets totaling in excess of RMB 100 billion. By 2023, GIHTG will exceed 500 hotels across the world. As the owned and managed luxury brand of Greenland Hotel and Tourism Group, Primus knows the needs of business people. With its extraordinary quality and butler service, Primus offers an accommodation experience that is resolutely first class, turning each and every moment into a valuable experience.PRIMUS HOTEL Yinchuan is located by the beautiful Yuehai Lake, beside the new economic development zone-Yuehai Central Business District. With a total investment of 2 billion yuan and a construction area of more than 130,000 square meters, it is known by a low-density ecological garden hotel with the most comprehensive business forms and functions, integrating foreign reception, international conferences, accommodation, cultural industry, ecological residence and other functions all together. The hotel can be divided into three areas, guest room area, conference center, and recreation and fitness center. It has 355 spacious and comfortable guest rooms and three restaurants in different styles, including Lakeside Cafe, Jade Garden Chinese Restaurant, and the Teppanyaki Seafood Restaurant. In addition, there are two ballrooms above 1000 square meters, one Yuehai Hall and 18 multi-function halls. The hotel also equipped with indoor fitness center, swimming pool, large indoor kids park and other facilities, which makes it an ideal place for all kinds of high-end government conferences, business travel, for leisure or entertainment to those both at home and abroad.

"Room interior is pretty nice but due to how the hotel is built all rooms are first or second floor so not much of a view. Gym is one of the best hotel gyms ive been to."
Very Good
1498 reviews
9.3/10
1 night
From NZD 124
Check Availability
99+
Hotel near Ningxia Museum/Downtown,Yinchuan
The Yinchuan Cultural City Phoenix Fantasy City Hotel provides a great place for travelers to relax after a busy day. The Yinchuan Cultural City Phoenix Fantasy City Hotel is an ideal choice for travelers who want to take in the sights and sounds of Yinchuan. Traveling to the hotel is easy with Yinchuan Railway Station located approximately 4km away and Yinchuan Hedong International Airport roughly 33km away. There is no shortage of things to see in the area, with the Yinchuan Cultural City · Phoenix Fantasy City, Yinchuan International Convention and Exhibition Center and Yuxiu Park all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Yinchuan hotel features parking on site. According to our guests, the location of this hotel is one of the best around. For guests traveling on business, this hotel is consistently one of the most popular choices.

"The room was very clean, and the location was excellent, close to the train station, making travel super convenient. The service was fantastic! They even brought drinks to the room in the evening, like honey water and white fungus and pear soup. What really surprised me was that they also delivered a foot bath tub to the room at night, complete with special foot soak packets. Soaking my feet in hot water was incredibly relaxing."
Excellent
1114 reviews
9.7/10
1 night
From NZD 66
Check Availability
99+
Hotel near Ningxia Museum/Downtown,Yinchuan
The JW Marriott brand carries on the Marriott heritage of excellence and personal attention to detail that represents J.Willard Marriott, a true entrepreneur who expressed genuine warmth and affection for both his guests and associates, JW Marriott Hotel Yinchuan is located in the Jinfeng District which is the administration center of the city. Adjacent to landmark buildings such as Yinchuan People's Square, Yinchuan International Exhibition Center, Ningxia Museum and etc.A total of 279 designed fashion and elegant guest rooms and 2 food and beverage outlets enable you to get ultimate taste feast experience. Covering an area of 2910 sqm, ballrooms and meeting rooms can sufficiently meet your actual needs. Fully-equipped gym and in-door heated swimming pool allow you to stay fresh and healthy.

"My stay at the Yinchuan Marriott this time was very comfortable, and I must particularly commend the front desk staff, Geng Wei. She was warm and attentive throughout the check-in process, patient and meticulous, providing an excellent communication experience. The bellhop service was thoughtful and proactive, handling luggage promptly and securely. The entire service team was highly professional. The room layout was well-proportioned and comfortable, with good lighting and ventilation, and it was spotlessly clean. Although some facilities weren't the newest, they were well-maintained and functioned smoothly. The bedding was soft, ensuring a very good rest experience. The self-service breakfast offered a rich variety, combining Chinese and Western options, including local specialties, hot dishes, pastries, drinks, and fruits – all delicious. The hotel's location is convenient for travel and sightseeing, and the public areas are elegant and well-maintained. Overall, the attention to service details was exceptional, and the team was very dedicated. I will definitely choose to stay here again on my next visit to Yinchuan. Highly recommended!"
Outstanding
4484 reviews
9.4/10
1 night
From NZD 201
Check Availability
99+
Hotel near Drum Tower/Nanmen Square,Yinchuan
EZZI HOTEL(Yinchuan Drum Tower Pedestrian Street South Gate Square Store) is an urban cultural theme hotel elaborately built by Shanghai Mehood Hotel Management Co., Ltd. It provides a cost-effective resting place that exceeds expectations and presents a brand-new stay experience full of urban culture. Specifically tailored for tourism, vacation, scenic spots and scenic areas, the hotel integrates local environment and cultural characteristics to create an exclusive aesthetic design, offering a better travel and accommodation experience. Urban Humanities · Pleasant Business Travel! Adopting a simple and modern style, the hotel boasts a superior geographical location, situated on the main road of East Liqun Street, Xingqing District. It is a 10-minute walk from Airport Bus Line 1, and surrounded by multiple bus routes such as No.27, 32, 33 and 106, facilitating convenient travel to all parts of the city. The surrounding supporting facilities are complete: the Drum Tower Pedestrian Street Night Market is right next to the hotel, and it takes only 3 minutes on foot to reach four major business districts, namely Xinhua Department Store, Guofang Baosheng Department Store, Wangfujing Department Store and Yinchuan Modern City. The leisure and entertainment options are also abundant, with urban landmarks such as Drum Tower Pedestrian Street, Yuhuang Pavilion and South Gate Square surrounding the hotel. The catering gathering area can meet various taste needs; meanwhile, the surrounding catering industry is well-developed, with all kinds of Internet-famous snacks and characteristic restaurants within easy reach, satisfying all your and your family's leisure and shopping needs. The guest rooms are bright, clean, transparent and spacious with good lighting. Equipped with full-house intelligent guest control, large-inch TV screen projection and full coverage of high-speed WiFi, they also have a special business reception and rest area. The independent shower system and 24-hour hot water supply make your stay more comfortable. With intelligent and convenient hotel services, the fully-equipped laundry room and fitness center further enhance the stay experience. It is only a 40-minute drive from Yinchuan's famous scenic spots - the Western Movie Studio of Zhenbei Forts, Sha Hu and the Western Xia Imperial Tombs, with convenient transportation. The hotel's design concept is themed on reading and humanistic photography. High-quality guest room facilities combined with careful and warm services bring you a healthy lifestyle of "nature, tranquility, warmth and simplicity". Adjacent to Jinfeng District, it is a 30-minute drive from Huaiyuan Sightseeing Night Market and a 25-minute drive from the railway station, with Didi rides available on call. We look forward to your stay!

"I chose the Meihai Yizhi Hotel purely for its location, and it turned out to be the best decision I made during my trip to Yinchuan. It's right next to Gulou Pedestrian Street, making it incredibly convenient for shopping and dining. It’s a three-minute walk directly to the main street, which is packed with local specialty foods, popular trendy shops, fashionable clothing, and cultural/creative products. If you want to try local snacks, you can find them right downstairs. In the evening, the Gulou night view is absolutely captivating, perfect for a stroll and taking photos. Being in the heart of the city center, the transportation is excellent; everything is close by, which lowers travel costs and saves a lot of sightseeing time. The hotel's exterior is simple and attractive, and the interior boasts a light luxury design that feels very upscale. The lobby is bright and clean, with a refreshing fragrance – you can feel the high-quality accommodation experience as soon as you walk in. The front desk staff were warm, proactive, and friendly, checking me in efficiently. They even gave accurate recommendations for local eateries frequented by locals, helping me avoid tourist traps, which was very thoughtful. The room itself has an excellent overall feel, with a modern, minimalist design, sophisticated color scheme, and an appropriate size. The natural light and views are superb. The smart room control system is fantastic, allowing me to control the air conditioning, curtains, and lighting with my voice – a must-have for anyone who loves convenience. It's easy to use and very high-tech, enhancing the stay experience. The cleanliness of the room was impeccable; no dust, no hair, no strange odors. The bedding was white, soft, and comfortable against the skin. The room was regularly ventilated, keeping the air fresh. The sleeping experience was superb, with excellent sound insulation. Even though the pedestrian street downstairs was lively and bustling, the room remained quiet and peaceful. The mattress was soft and comfortable, ensuring a great night's sleep. The bathroom has a wet/dry separation, was spotlessly clean, had strong water pressure, and instant hot water. The toiletries were high-quality and pleasant to use. Housekeeping was punctual every day, with attention to detail, thorough trash removal, and full replenishment of supplies – attentive service without being intrusive. The breakfast was rich and varied, incorporating local specialty foods. The dishes were freshly prepared daily, authentic in flavor, and made with healthy ingredients. The dining area was clean and tidy. The hotel's facilities are comprehensive, with free parking, a self-service laundry, and luggage storage all provided free of charge, making the value for money exceptional. The location is irreplaceable, the service is thoughtful, the hardware is excellent, the hygiene is rigorous, and the value for money is outstanding – every aspect is perfected. You definitely won't regret staying here when you come to Yinchuan; I would rebook without hesitation."
Outstanding
685 reviews
9.4/10
1 night
From NZD 59
Check Availability
99+
Hotel near Drum Tower/Nanmen Square,Yinchuan
The Shenhua Hotel provides a great place for travelers to relax after a busy day. Visitors to Yinchuan will find that the Shenhua Hotel is a fantastic accommodation choice. The hotel is only 11km from Yinchuan Railway Station and 25km from Yinchuan Hedong International Airport, giving guests a number of convenient transportation options. With Nanmen Square, Nanxun Gate and Yinchuan Youth and Children's Palace all within a short distance, there is no shortage of things to do in the area. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.

"The old saying that in real estate the ”three most important things are: location, location, location” also applies to hotels! The Shenhua hotel is in the heart of historic Yinchuan just a block from the drum tower and about two and a half blocks from the bell tower. Heading the opposite direction from the drum tower you are just a short walk from a night market with a variety of casual dining options. Heading just past the drum tower you get to a lovely broad pedestrian street with great shopping and restaurants. The Shenhua is a solid, comfortable hotel in a quiet neighborhood. The breakfast bar has options to please everyone. People matter, and the hotel staff does a great job addressing any questions or special needs a client might have. (Ma Xiao did an exceptional job of making me feel welcome at the hotel and helped me with a shipping need! Employees like that make a great difference!)"
Outstanding
3003 reviews
9.4/10
1 night
From NZD 41
Check Availability
95
Hotels in Shapotou District,Zhongwei
"Room: Very good, the twin room has two big beds, the terrace can watch fireworks at night, very good, the only thing that is not satisfied with the room is the toilet, which will automatically open the cover but not automatically flush; Activities: The hotel has hiking activities and stargazing activities. I participated in stargazing. Other indoor activities did not experience it. The children were super happy to dig sand and sandboarding all the time. The paid activities have sandboarding cars and camels. I experienced camels riding, 120 yuan per person, others did not experience, the price is more expensive; Dining: Eat breakfast, very rich, basically want to eat; dinner is more expensive, self-driving can drive out to eat; Service: The concierge and front desk service are very satisfied, the luggage is delivered to the room, the luggage is delivered to the parking lot when I check out, the physiological period is coming in the morning, contact the front desk and immediately send the tampons; Overall, the hotel is very good. I have experienced the wooden house of the desert stars before. This time the room is higher. Although I have to climb the stairs, the room is not too high and there is no sand, which is relatively clean."
Excellent
37 reviews
9.6/10
1 night
From NZD 695
Check Availability
99+
Hotels in Shapotou District,Zhongwei
"I wholeheartedly recommend this desert hotel, it's perfect for family trips! The experience was truly outstanding. The room was spacious and bright, spotlessly clean, and incredibly comfortable. The location is superb, right on the edge of the vast desert. In the afternoons, we could easily climb sand dunes and watch the sunset. My kids spent every day playing happily in the sand, they didn't want to leave. After checking in, the hotel added us to an exclusive WeChat group, which made it super convenient for daily inquiries and requests. I have to specifically praise their heartwarming service: I accidentally lost my DJI Pocket 3 while out and about. I was already disheartened and about to give up, but I decided to ask in the group. To my surprise, someone had found it quickly! The staff immediately secured it and personally delivered it to me. The joy of getting it back was indescribable. Their honesty and efficiency were truly commendable, giving us a complete sense of security. The restaurant's food exceeded our expectations; the home-style dishes were perfectly to our taste. My child specifically asked for stir-fried tomato and eggs for two consecutive days, and finished every single bite, leaving no leftovers. The hotel offers a wide range of desert activities. We tried the Bombardier ATV, and the slight sensation of weightlessness was just right – thrilling yet fun. The various desert recreational activities kept us busy and content throughout our stay. Everything, from the environment, dining, and activities to the attentive service, was impeccable."
Outstanding
264 reviews
9.4/10
1 night
From NZD 165
Check Availability
99+
Hotel near Yinchuan Lanshan Park/Yuecaicheng,Yinchuan
The Sheraton Yinchuan Hotel provides a great place for travelers to relax after a busy day. The Sheraton Yinchuan Hotel is an ideal choice for travelers who want to take in the sights and sounds of Yinchuan. Boasting a convenient location, the hotel is just 8km from Yinchuan Railway Station and 35km from Yinchuan Hedong International Airport. This hotel is located near many of Yinchuan's attractions including Helan Mountain East International Wine Museum, Ningxia International Hall and China (Yinchuan) Flower Expo Park. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Yinchuan hotel can make use of the parking facilities. When it comes to Yinchuan hotels, the Sheraton Yinchuan Hotel is highly regarded for its excellent facilities. This hotel is particularly popular with those traveling with families.

"The location is quite close to Lanshan Park, a 20-minute walk or a few minutes by shared bike. The decor is quite luxurious, and the rooms are large with all the necessary amenities. As a five-star hotel in Yinchuan, especially a Sheraton, the service and hygiene leave something to be desired. When checking in, the front desk staff had a poker face and didn't offer any basic information. I don't know if she was in a bad mood or what. Also, an older gentleman came to ask for the Wi-Fi password, and she just pointed to the hotel sign and said, 'Look here.' I was baffled because there was no password displayed on the sign. Luckily, the gentleman was good-tempered and, after looking around confusedly, went to find another receptionist. The shower temperature adjustment in the bathroom is quite odd; you have to turn on the hot and cold water separately and then adjust it yourself. You have to readjust it every time, and my child got scalded a few times. Plus, there's a strange odor in the shower room, and I'm not sure what it is. I rarely give anything less than a 5-star rating unless the experience is truly subpar."
Very Good
5261 reviews
9.3/10
1 night
From NZD 127
Check Availability
See All Family Hotels in Ningxia

Travelers Reviews of Ningxia Hotels

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Yin Quan Hotel

9,0/10
Good
Posted on Aug 11, 2025
GebUK76
Good value for money, friendly, helpful night staff, no language problem, easy and trouble free foreign friendly. The feedback is based on my room and my overall experience. The room was very clean, newish super clear, bright lights bathroom, with very nice shower. The beds are a bit hard but nothing major, very quite, small but manageable parking space, despite my car being a big. It was one night experience, short but pleasant with lots of food option but the front doors of the hotel. Which very convenient. Definitely recommend unfortunately, I forgot to take some pictures. ThumbsUp 👍
Price per night from:NZD 28

Zhongwei Shadu Hotel

8,9/10
Posted on May 21, 2025|Selected Smart Standard Room
CNRuiyiwang
The room was very clean and the waiter was very sincere. Because my car had some problems, they helped me contact them. In addition, I booked an extra day because I was waiting for the car to be repaired. Later, the car was repaired. I checked out this morning and refunded the money. The waiter was very good. Thank you very much, little sister. You are welcome to contact me when you come to Taiyuan.
Price per night from:NZD 62

Zhongwei Shapo Tou Desert Wilderness Desert Stargazing Inn

9,5/10
Outstanding
Posted on May 7, 2026
CNGuest User
I stayed in an air-conditioned cabin without a private bathroom this time. It was cleaner than I expected. I'd recommend bringing a pair of flip-flops for the shared showers. Other amenities like toothbrushes and towels were disposable, which was great. Getting a taxi was difficult, but the host was incredibly thoughtful and came to pick us up. There was a bonfire party in the evening, and they set off fireworks like there was no tomorrow! Watching the stars and fireworks in the desert was absolutely beautiful!
Price per night from:NZD 61

Zhongwei Zheweis Holiday Hotel (Gulou East Street)

9,4/10
Outstanding
Posted on Jan 22, 2026
M252990****
The location of the hotel is convenient, the room is clean and comfortable, and the bedding is soft. The service staff is warm and thoughtful, the stay experience is very good, will come again next time. The environment is quiet and tidy, and the rooms are warmly furnished. The front desk service is professional and efficient, the breakfast is rich and delicious, and the overall experience exceeds expectations and is worth recommending. The room is spacious and bright, and the hygiene is very meticulous. The staff is friendly and responsive, making people feel comfortable and at ease, very satisfied. The hotel is fully equipped and the health is very good. The service is intimate and thoughtful, the check-in and check-out are very smooth, cost-effective, it is a pleasant stay
Price per night from:NZD 39

Hampton by Hilton Yinchuan GIorious Center

9,6/10
Excellent
Posted on Mar 8, 2026
Guest User
Prime Location | Situated in the heart of Xingqing District's commercial area, adjacent to Xinhua Street and Jingde Night Market, it offers unparalleled convenience for travel, dining, and shopping. Free parking is also available for those driving. Attentive Service | The front desk staff are welcoming and professional, responding quickly to every request. The stay exceeded expectations; meticulous housekeeping ensured clean and tidy rooms, with attention to detail that made guests feel right at home. Comfort Beyond Compare | Spacious and bright guest rooms feature soft, skin-friendly bedding and excellent soundproofing. Equipped with high-end toiletries and ergonomic chairs, they are perfect for both business and leisure travel. Comprehensive Amenities | A rich and fresh breakfast is available, along with a gym, self-service laundry room, and convenient smart facilities. Excellent value for money – highly recommended!
Price per night from:NZD 96

Tengger Cloud Camping Hotel

8,6/10
Posted on Jun 25, 2025
USGuest User
I absolutely loved this place! I’m writing this as a foreigner who went with 4 other foreigners for a special birthday weekend. First, the service. We have good Chinese proficiency, but those with limited to none will be fine. Most of the communication and coordination is handled via WeChat - which can auto translate. 东 “Dong” was our main contact. He rocked and gave us a real experience. He shuttled us in the sand jeep, gifted me a cake for my birthday, and was just an overall cool guy. Thanks! Second, the location and accommodations. If you stay near Desert Star, there’s a lot of people and campsites - that area seems like a bit of a tourist funnel. This area is located in the REAL sand dunes area. Further North, you actually cross into Inner Mongolia. The separation and distance is worth it. Makes for brighter stars and a more authentic experience. Third, the food. They were able to coordinate a whole lamb to be roasted for my birthday. It was absolutely extraordinary. The sides for it were some of the best I had on the entire trip - they have some skilled chefs there. This place has great reviews, and it’s worth it. I do recommend this to foreigners, and I hope I can return one day.
Price per night from:NZD 56

XIYU Hotel Huang He

9,8/10
Perfect
Posted on Jul 25, 2026|Guestroom - River-View (2 Beds)1
CNGuest User
Traveling with a child during the holidays, we chose this hotel. Even before checking in, we received a WeChat message from the concierge with a comprehensive mini-guide, which was really helpful. The hotel itself is excellent; it's very quiet, perfect for sleeping. They provide kids' toiletries, all in single-use packets, so you don't need to bring your own, and they're very safe. On the second floor, there were some fun activities for children over the past two days, like Yellow River-themed painting, which my child absolutely loved and found very engaging. The hotel breakfast is also great, featuring local specialties like 'Haozi noodles,' and it runs until 11 AM, so no need to rush in the morning. In the evenings, on the third floor, they offer complimentary fruit and congee. If I didn't feel like going out, I could just take my child there for some congee and fruit. Overall, the stay was fantastic, and I highly recommend this hotel.
Price per night from:NZD 178

Nan'an Hostel

9,5/10
Outstanding
Posted on Aug 26, 2025
Kevin_suixinsuoyu
With the high temperatures in Suzhou and Hangzhou, this is a great escape to the heat in the northwest, featuring a lovely guesthouse village. Nan'an is the largest guesthouse complex in the area, with 40 rooms out of a total of 100. This time, we stayed at Taojiaying West House, with a swimming pool in front and a farm/ranch/ranch in the back – very pleasant. The room details were also very well done, suitable for large families or groups of friends. Both restaurants in the village are good for breakfast: 🌻Xiangke (more variety), 🍜Lao Wang Ji Breakfast & Midnight Canteen. Special praise to Nan'an's management team, including Da Yuan and her group; they communicated with us before our arrival and were very attentive. During our stay, our drone got stuck in a tree in the yard, and the management team helped us find a solution from evening until morning, finally fixing it with a tree trunk over ten meters long. - Climb the Great Wall (five-minute climb to the top) for panoramic views of the Yellow River and the village. - Feeding lambs, riding camels, milking goats. I call it the Yellow River version of ”Wuzhen Village”; the entire village has an integrated design with a Mediterranean feel, perfect for photos.
Price per night from:NZD 296

Madison Hotel Yinchuan Drum Tower Tongfu

9,6/10
Excellent
Posted on Oct 9, 2024|Superior Queen Room
NLWitida
We came to Yinchuan to visit Helan Rock painting mountain an Xixia tomb so we didn't see downtown that much. The hotel is in the center of the district, near the drum tower, surrounded by stores and restaurants, easily to find everything you need. The staff of the hotel didn't speak English but they're polite and kind. On the day we checked out there's a misunderstanding: they said we had to pay them while we had already prepaid via TRIP.com. We showed them the receipt in Chinese but they couldn't find it in their system. After 15 mins they let us go. We confusedly contacted TRIP customer service and were informed clearly there's no problem at all with our payment. TRIP dealt with the hotel themselves. I wouldn't complain the hotel about this since such thing could happen but I suggest you to always keep the receipt in Chinese and contact TRIP customer service suddenly and let them deal with the hotel, especially if your train is about to leave the station :)
Price per night from:NZD 87

TengolHotel

9,3/10
Very Good
Posted on Aug 13, 2026|Desert View Soaking Tub Double Bed Room
zzTina
Overall, this hotel is quite worth staying at. I really liked the hotel's design, ambiance, and facilities, and the room was also good. I booked a room with a hot tub, and the cleanliness was excellent. However, the service and management were clearly weak points. On the day of check-in, the hotel was fully booked, and the lobby, which isn't very large, was crowded. When we first arrived at the parking lot, there was only one older gentleman working, and it took a while to find someone to help with luggage, clearly indicating a staff shortage. During check-in, there wasn't much proactive information provided; staff only told me things after I asked. Compared to other hotels of similar standing I've stayed at before, there was a noticeable gap in service professionalism. The restaurant gave a similar impression. The staff's attitude wasn't bad, but the service felt inexperienced. The food itself was generally mediocre, though the beef skewers at dinner were surprisingly delicious 😂. Interestingly, some of the older staff members around the hotel were very diligent, constantly cleaning and bustling about. So, my feeling after staying wasn't that there was an issue with staff attitude, but rather that the hotel's staffing, training, and management haven't kept up with its excellent facilities. This is quite a shame because the hotel itself is really well-done. What deserves special praise are the hotel's activities; the explanations were very thorough and professional, and this part of the experience was excellent. Coupled with the desert environment and the starry sky, I think it's still worth staying for those who come specifically to experience the desert. If you only look at the design, room, cleanliness, and overall environment, I really like it. If the management and service professionalism can be improved later on, the overall hotel experience should be much better.
Price per night from:NZD 735

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Property Information for Tourists

Total properties815
Number of reviews161,278
Weekday Avg. PriceNZD 173
Weekend Avg. PriceNZD 176