In this session, you'll hear the findings from a national mystery-donor study that made online gifts to 120 of Canada’s top charities—and tracked the donor experience over the first 90 days.
From rapid thank-yous and warm welcomes to radio silence and missed opportunities, the results reveal a wide range of stewardship practices, and shine a light on the crucial moments that shape a donor’s trust, loyalty, and likelihood to give again.
Whether you lead fundraising, marketing, or supporter care, this session will challenge you to rethink how your organization shows up for donors in the moments that matter most.
This Professional Development event takes place after the Manitoba Philanthropy Awards Brunch. Interested in joining both events? 
Click here
 to purchase tickets to both events to receive your discount on this PD event
Mike is the founder of BuildGood, a Canadian fundraising growth agency that helps nonprofits in Canada and the US build a multi-channel, metrics-based approach to grow revenue from new and current donors. He’s on a mission to help nonprofits build predictable fundraising success by focusing on donor needs and implementing the Fundraising Flywheel. He hosts The BuildGood Fundraising Podcast, a top-rated podcast that takes the mystery out of raising money.
Information Source: Association of Fundraising Professionals, Manitoba Chapter | eventbrite

Winnipeg

Canada

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The First 90 Days: What Happens After a Donor Gives? | The Metropolitan Event Centre

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Recommended Products for The First 90 Days: What Happens After a Donor Gives? | The Metropolitan Event Centre

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