My daughter stayed at the hotel for one night before leaving Durham after graduating. The hotel was quite large, with a resort-like feel, and the rooms were spacious. However, there were very few staff members; only one person handled check-in at the lobby, and they gave me the wrong room key, forcing me to walk across the entire hotel to get it back. No one helped with the luggage cart, and I couldn't even offer a tip.
I recently stayed at Ambanice Hotel and had a pleasant experience overall. The location is convenient and easy to access, making it a good choice for both short and extended stays.The rooms were clean, well-maintained, and comfortable. Housekeeping did a good job of keeping everything tidy, and basic amenities were provided as expected. The staff were polite, helpful, and responsive whenever assistance was needed.
I enjoyed it a lot! Me and my husband went with our baby and it was very clean, friendly and welcoming staff. The only complaints I would have to say is as for breakfast I wish there was healthier options.
Hotel near Wilmington Historic Downtown,Wilmington
GGuest User2022.05.01
My husband and I enjoyed our stay at Hotel Ballast very much. It is located within walking distance of many things to do, see, and eat. We found the staff to be friendly and helpful.
Our room was very clean and that was comforting.
The bathroom, while clean, has a few unique characteristics. The sink has very little room between the faucet and sink bottom. The commode is extremely low to the ground. We found it quite odd.
We would stay again requesting a water view room.
I stayed here with my family for a three day long vacation. We LOVED it. We needed a pack n play crib for our youngest and they were very accommodating even though we checked in late! Also, they had a fantastic breakfast. Very very clean with the best views!
The location of the hotel is very good, just near the highway exit and 5 minutes away from the airport. The price-performance ratio is very high. There are many restaurants around and it is next to a gas station. It is not very noisy except for the sound of airplanes. The breakfast is relatively simple, but the price-performance ratio is good. Good review!
Hotel near Wilmington Historic Downtown,Wilmington
MMobley2020.08.05
The service was fairly good. Every time I called the front office about more towels or needed help with anything they were there to answer and moved swiftly. The building and overall facilities are nice! I’m pretty sure it’s a newer building. It was a really good stay overall, this may be the best hotel in Wilmington.
In order to go to a mountaintop in Nanka to see the chapel, it is very convenient to go to the hotel for an hour. It is very small but very clean. It is annoying that the check-out time cannot be coordinated. Others are OK.
Very Good
107 reviews
8.7/10
Price from
€57
per night
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6,4/10
DDawn Mosely-NixonCan't say the hotel was too bad. However I can say the location is somewhat sketchy. Directly outside of the hotel their is alot of activity going on which is needless to say very questionable. Possible drug deals, ************ and drug doing. There is a gas station/convenience store right there on the premises which too draws a large crowd. However the rooms were ok. I just didn't like that I felt my car would be unsafe in there parking area due to the amount of questionable traffic. So sad to say I never took my luggage out the car in fear someone standing by would notice a bag or two and come back later to check it out. I did choose to leave but not because of the lodging. I think if you can get past the outdoor activity it may make for a nice rest spot.
GGuest UserWe booked a suite that was supposed to have a Jacuzzi. After checkout it wasn't listed in the details but too late to cancel. I requested our room to be upgraded and never received a response or acknowledgement and of course we got stuck without one. Couldn't figure out where the pool was or even if they had one but supposedly they should have one. Water in the bath tub constantly dripped and we couldn't get it to shut off. We reported it immediately to the front desk as soon as we entered the room but we suffered 3 days with the nonstop sound of dripping running water because they had no one who could do maintenance. Our room was positioned directly over the lobby and across from the elevator and the soundproofing was almost non-existent. We heard everything. Dogs barking, neighbors arguing, doors closing, every trip of the elevator and every movement of the lobby doors. It was hard to get any sleep. And then the TV was quite old a 20” screen stuck at the ceiling with lots of noise / static across the picture. Hubby wanted to watch the FIFA games but the pic quality was so bad you couldn't even tell where the ball was. The wifi was only accessible on one side of the room and when you had access it was only 0.41mbs. It was clean if you ignore the dog hairs on the sofa and chairs etc. Breakfast was so-so. Nothing was made fresh it was all prepackaged stuff, and it was hot only if you microwaved it. So the stay was ”alright” but we feel like we were overcharged considering all of the issues above. We took a vacay last year to Hot Springs spent the same amount of money per night and that hotel was pure luxury compared to this it was so clean, uptodate, hot fresh breakfast, big tv screen, cook stove, large refrigerator, even had some dishes stocked and a dishwasher in the room. You don't go on vacay for the room but at the very least you should be comfortable enough to relax during your stay especially at the rate they charge.
TTravelers.The room is large and clean, and the bathroom is bright. However, slippers, toothbrushes and other supplies are not provided. If necessary, you have to ask at the front desk, but slippers are not provided.
There is a private parking space. However, there are several stairs to go from the lobby to the room, so you need to carry your luggage.
15 minutes drive from the airport.
There are many restaurant options nearby. 
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
YYUWENThe location is very good, walking distance from the Meadowmont to go, one side is the fast road on the side of the woods, there is a special walking/riding lane, followed by navigation and culvert crossing the road to a pond and lawn hillside, behind which is the office building to go. There are trails to the business center of Meadowmont, which is convenient for Harris Teeter supermarket, Quickley tea shop, pizza shop, etc. The room and service are normal.
YYazmineThe service was quick and amazing. The people that worked there were very friendly. The deck had a smell like a smoking smell inside the building and the elevator always had a scent to it . I never had the chance to taste their breakfast.
GGuest UserI was very disappointed with the service I recieve. The first night I could not close the shade so I stayed up most of the night because there were cars and a lamp pole shinning directly in my window. I was lied to by the receptionist on duty that the maintenance man would fix the problem the next morning.. Again I had to endure the lights shinning in my room. I was told that they would move me. I was told by staff that the other rooms had broken shades also. I suppose to have a handicapped accessible room. Their virgin of a handicapped room was a shower with a overhead water and a small bench on the floor for a smallshort person. The maid did all she could to help by covering the window with trash bags and paste board boxes which worked amazingly well. I gave her a nice tip for helping me. I had to go to Walmart to purchase a shower chair so I could take a shower. They refuse to refund my money so I couldn't go any where else. I should not had to endure 2 days of little sleep and no shower cause it could be fix with a chair under 50 dollars. No hotel should be allowed to advertise handicapped accessible if they don't meet the minimum standards of what accessible means. The hotel is very convenient to my family and friends. The food was good and the receptionist on the day we left did apologize for the inconvenient.
JJessiWe booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.)
The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older.
Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.
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