According to the evaluation of the hotel, but the fact is lower than the guest's evaluation. Maybe because the hurricane is very humid, the floor of the room is always wet and sticky, and the breakfast is very general. Cleaning the famous hotel, but really a bit over-reputed. But as a temporary haven, thank you!
Hotel near Orlando Downtown,Orlando1.8% of visitors choose this area
GGuest User2025.12.14
Good value to price. We had a 2 queen room on the 3rd floor. Nothing fancy on the outside, but has everything you need to feel comfortable and unwind in the room. Do note that it may smell a musty if you are very sensitive to smell. Because you are so close to the highway, it gets loud especially on pool side, but also for the location, you're not too far from downtown and the highway to move around orlando. Front desk was friendly and breakfast had a good variety. Would stay again
The room was very clean, and housing keeping was provided every day. The front desk was very good, and they also helped to provide boxes and packing for sending things. The breakfast was rich in variety, highly recommended!
Hotel near Universal Studios Area,Orlando39.5% of visitors choose this area
Sshaoquan2026.02.14
Reasonably priced universal hotel which provides early park admission. Room is comfortable. However, the room has poor sound proofing. There is constant vibration in the wall and one of the beds. The hairdryer was faulty and they took more than an hour after 4 calls for them to deliver a replacement. Front desk manager made it up with meal vouchers.
Nonetheless, it was a decent stay but disappointing in several aspects.
Hotel near Universal Studios Area,Orlando39.5% of visitors choose this area
GGuest User2025.08.03
It's a good place to stop. It's okay. You should note that the corridor is not a wall, but floor-to-ceiling glass with curtains. It's a little noisy and I feel unsafe.
Check in experience was good. Property is very big and spacious with plenty of amenities. We stayed to enjoy our universal trip. There are many shuttles goes to universal at different timings in a day. Service with in the property is good everyone was very helpful. But i had one issue with the appliances provided in the rooms were not clean and room had weird smell in the bathroom which eventually you wont smell much if you keep the bathroom fan on all the time. Appliances in the room are old. Carpet was not cleaned properly. Rooms are spacious.
Location is really really good. Close to everything I drive the pointe and even close enough to Kia center! Got a chance to check out a magic game at home. The uber ride there was less than 30 minutes away. Got a chance to see them play for the first time and they won had a great time. Can’t wait to travel back to the area too. The hotel is a good bang for your buck. And no resort fees!
Hotel near Orlando International Airport Area,Orlando11.4% of visitors choose this area
LLiuluohaijiaodexingxing2024.10.20
It's a good choice to stay here for one night when transiting in Orlando. The hotel has airport pick-up and drop-off services, but you need to call to make an appointment. If you are not good at English, you can also write an email, and the customer will reply very quickly! The pick-up location is at level 1 ground transportation. The shuttle bus to the airport runs about every 30 hours and is available 24 hours a day. You can just wait in the hotel lobby in advance and it will take you to the airport in 10 minutes.
Do not expect this hotel to have any amenities, even no slippers. The floor was having some long black hair either from the cleaning stuff or the previous customer. Overall it is very worn out from the inside: outdated furniture, old carpets, poor wood working, the wardrobe door was falling off. On the good side is free parking, reasonable price considering the proximity to different places in Orlando, breakfast was quite ok.
Very Good
113 reviews
8.3/10
Check Availability
See All Hotels With Breakfast in Florida
Travelers Reviews of Florida Hotels
See all
7,5/10
CCarmelWe liked our stay at this hotel. Liked the location and our room.
Staff are accommodating.
Breakfast was good but hopefully a breakfast buffet will be available too so as to have more options for the free breakfast included.
Definitely would rebook here for future travels and staycations.
Ccm2024As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
SSataka Sataka SatakaI recently stayed at this hotel and the experience was absolutely fantastic! the room was very clean and beautifully decorated, making it feel both comfortable and cozy.
FFineganThe hotel is a little confusing to get into as far as parking wise. Amenities are fair. The room was clean.
One drawback I can mention, is the hotel is located right on the train tracks. You can hear the train running all throughout the night. The train runs the horn so be prepared if you plan on staying here, to hear the train.
A second drawback was the thermostat in the room. Yes the thermostat. Why? The one in our room literally illuminated the entire room. It was as bright as a blue fire. I am sure like many of us adults like to sleep in the dark. No this literally was shining so bright you could read a book by the light. I would recommend to dim them for the customers prior to entering the room.
Oh we also had some noisemakers in our room next door. Had to call downstairs to let them know that it was time for rest.
This hotel is located in a party town. So assuming you like to party, it would be good for you.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.