Posted on Jun 6, 2026
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Price per night from:RUB 8,843
Posted on Feb 14, 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Price per night from:RUB 8,625
Posted on Sep 27, 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Price per night from:RUB 24,704
Posted on Dec 18, 2025
Guest User
The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised.
The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but it would not be easy to take shower comfortly and without having spilled water all around, for XL-and-over persons it is impossible at all.
But generally it should not be so gross, and the staying in this hotel is nice, just maybe there should be more local channels on the hotel TV.
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Price per night from:RUB 4,062
Posted on Sep 27, 2025
Sira
I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
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Price per night from:RUB 8,316
Posted on Dec 28, 2025
Guest User
Decent and cool say with modern vibes.highly recommend for short business stays and vacation
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Price per night from:RUB 6,787
Posted on May 4, 2026|Standard Twin Room
Nagarajan ChandranGood place to stay for a short stay. Not easily accessible though. Had to go to a different building for breakfast. Bathroom and shower weren't that great.
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Price per night from:RUB 3,278
Posted on Jan 7, 2026
Guest User
Everything was great during my stay. The hotel was very comfortable and the service was excellent.
The only thing that was not entirely clear to me is how the security deposit will be refunded. I would like to know how the refund process works and how long it usually takes to receive the amount that was requested upon arrival.
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Price per night from:RUB 5,656
Posted on Mar 29, 2026
Anonymous User
Hotel location is excellent, there is a light rail station downstairs, very convenient
It is only about 5 minutes walk to the famous attractions Wawel Castle.
The hotel was newly opened for a few months. The indoor environment was very beautiful and clean. The service staff was very friendly. Only after staying for one night, the air conditioner broke. The service staff helped us convert the new room. Unfortunately, the air conditioner in the new room was also bad. Finally, I agreed to open the window for ventilation. If the same problem is faced in summer, It's gonna be more troublesome.
For breakfast, each person chooses a main course first, and then the buffet bar collects drinks and a small amount of food, such as yogurt, fruit, bread, eggs, salad, which tastes good.
There is a gym room and sauna room, the environment is clean and elegant, it is a good place to relax.
Overall a good experience
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Price per night from:RUB 12,661
Posted on Jan 26, 2026|Classic Double Room
Anonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Price per night from:RUB 7,352