Hotels With breakfast in West Midlands, United Kingdom

"I visited this hotel recently whilst I was in the city. The staff were very friendly and helpful with getting me checked in. I was also pleased with the room itself, the bed was comfortable and the room was very clean overall, I will definitely be staying at this hotel again in the future."

"It was a family party nearby. Ideal location. A lot of our family were booked in. Excellent breakfast. Will stay again"

"The room was clean and tidy with excellent natural light. The mattress was just right – not too soft, not too firm – leading to a great night's sleep. The front desk staff were very welcoming, and getting around the area was convenient. Overall, it's fantastic value for money, and I highly recommend it!"

"This hotel was fabulous, definitely recommend the stay. Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel. Would 100% recommend this hotel for anyone who is looking for the perfect break."

"Staff friendly and welcoming. They kindly arranged a complimentary birthday treat in the room. Grateful for that. Room was clean, spacious enough with 2x double beds. Bathroom With shower clean. Breakfast was lovely. Really enjoyed our stay."

"They really made a fuss of us here, the place is very convenient, lots of EV chargers here and next door at the Village hotel, nice clean and modern room, good shower, decent breakfast and lovely staff. Well done"

"Unfortunately the air conditioning wasn’t working at times with the room temperature exceeding 28’ degrees, which made sleeping extremely uncomfortable both nights. The hotel staff really tried their best to resolve moving us to another room but a similar A/C failure occurred out of their control. We received complimentary canned water for the nighttime, and breakfast too which isnt spectacular but amounts to something; cereals, eggs and odd tasting sausages. The passenger lifts are quite slow, the leisure changing facilities are dated and were a tad smelly. The rooms are nice!"

"I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina"

"The location is excellent, just a two-minute walk from the train station. The facilities are about what you'd expect for the price. However, the cleaning felt a bit sloppy; I could still see my own hair in the shower on the second day. The hotel restaurant was very bad. I do not recommend this hotel."

"Staff were absolutely fantastic, so friendly and helpful from check-in to checkout. The location is ideal right in Birmingham city centre, super easy to get around everywhere. Room was spotlessly clean and everything was exactly as it should be. No complaints at all, would definitely stay here again and highly recommend"