Villas in Tuscany, Italy

"The gravel road from the parking lot to the check-in desk made it a bit difficult to carry my luggage. However, it was very nice that the staff guided me to the room and introduced me to the room when I checked in, and another staff member carried my luggage to the room. I used half board for both dinner and breakfast, and not only was the food quality good, but the staff were professional and friendly overall, such as introducing and explaining the wine. It was a shame that I couldn't enjoy the resort 100% because it rained on the day I visited, but it was beautiful and had its own charm, and I would like to visit again if I have the chance next time."

"The room is very large and very comfortable in Italy, with a small garden (but very tasteless, semi-open, more than a parking space), and the vineyard of the winery outside the window. We booked an extra wine tour from the official website and it was also very interesting. The key is that the price is reasonable relative to this area, and the overall recommendation"

"The room was immaculate. Peaceful space close to the mill hot springs. Dinner was also amazing at the restaurant. Only one bad comment would be the pillows were hard…. Everything else was perfect."

"Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!"

"Very good"

"Hopefully a better room."

"晚上住宿在一個叫聖貝內德託招待所的原野深處的農莊，所有的手機都沒有了信號，彼此之間衹能通過農莊的Wi-Fi聯繫。農莊的餐廳樸實而原始，極好的氣氛，讓我們也微醺一下。清早起床，外面美的像油畫。"