Check out our collection of Villas in Tulum

Top rated hotels in Tulum

Rubi Tulum
4.5/534 Reviews
Wow, just wow. You know, just once in a while you come across a hotel from which you think; ahhh, am not sure but it looks good. We had that with Rubi Tulum. Tulum is being developed so you’ll drive through a lot of construction and construction guys. Some dirt roads, but then we finally made it. A deep sigh and we stept out. And really, when you are there, you feel at home. They take your bags to your house. We had the penthouse. Which consists of a room where you enter, the living room/kitchen. A floor down is the bedroom which is really spacious, with a stand alone tub. And one floor above the outdoor living room with a plungepool (not a swimming pool but big enough for 6 grown men). And above that they made an extra terrace where you can lay and enjoy a 360 degrees view. But the service and amenities are amazing. We have been in hotels all over the world but this hotel delivered way more service then you would expect for the amount of money they charge. The turndownservice is so romantic. The restaurant in the hotel is made by the waiter, Diego give a good options. Yes it feels a bit pricy but that is everything in Tulum. If i may give you an suggestion go for the burger. The best one i ever had, hands down. Rachel the owner has done a really good job at setting this hotel up. They are only operational since april so still in upstart fase. But damm, i could live in this place.
LiveTulum
4.3/556 Reviews
Warm and beautiful Mexican-style hotel, the balcony is the swimming pool, next to the restaurant. Breakfast includes scrambled eggs, salami and ham, fruit, various breads, coffee, tea, milk and juice. Although there are not many types, they can all be eaten comfortably. The location is good to find, just entered the second intersection of Tulun left hand and went in, there is parking space, ten minutes to Tulun site, X park half an hour to forty minutes, airport two hours, 7 word hotel area less than three hours . It is convenient to eat around, there is a big supermarket, and there is a local life atmosphere, which is not experienced in the 7-character area.
Xambé
4.3/521 Reviews
The landlord is very good. Not bad. We have encountered difficulties in staying. The landlord fell asleep. We waited outside for a long time. The two girls were a bit dangerous to be honest. The taxi driver and the police behind helped us wake up the landlord hahahaha.
The Panoramic by Xperience Hotels
4.5/56 Reviews
La Veleta
Such a wonderful stay and overall experience. Perfect stay to be in downtown Tulum and a bang for your buck. Our hotel manager was very responsive and attentive of all of our needs. Unfortunately, our private pool got dirty from the rain, but she quickly cleaned it and was ready in a few hours. Even simple as needing more pillows. Our room was super clean and loved how their cleaning staff would come everyday to clean the floors and re-make the bed. Since the floors would get dirty from our shoes and such. Oh and they would set new towels for us as well. Truly grateful for the free parking. And there’s usually available parking. However… PLEASE KEEP IN MIND about the roads. They are really super bad and terrible to drive in with deep potholes but we managed. Just drive super slow and careful especially during the rain. I wouldn’t recommend to drive late at night since it may be a little too hard to see. Check in was super easy and quick. The front desk will check for your reservation and then will connect you to speak with their manager or whoever your rental manager is. Our manager gave us tips and offered to help schedule restaurant reservations or beach reservations in the popular Tulum area which is by the beach. The Location was only about 5-10 minutes from the main downtown Tulum area. I would say 10 minutes because we would drive very slow due to the roads. There is also a taco stand down the street which is only about a 5 minute walk. Lastly, the amenities… the pool was seriously breathtaking. Haven’t seen a circular shaped pool like that with such an astonishing view. We saw there was a small gym but we didn’t have the time to use it but at least it’s an option. We would highly recommend this beautiful stay and we would definitely come stay again. I would highly recommend to stay in downtown Tulum than the main Tulum road by the beach. Save money and just rent a car. Best way to visit all of the fun cenotes and different areas of Tulum.
Bahia Principe Grand Tulum - All Inclusive
4.1/5101 Reviews
My husband, small children ( 2 and 4), and I just returned from our 3rd year visiting Bahia Principe Grand Tulum. The first two years the resort was exceptional. The food, the entertainment, the facilities, and above all else the staff. Every single year the servers at the buffet and bartenders have been a large part of what makes our vacation so relaxing and special. Emilia, Francisco, and Lidia at the buffet are absolute gems. They not only do a phenomenal job refilling beverages and remembering guest preferences day up day, but they are loving and go above and beyond with the children. Jorge at the Truck is also a treasure. He not only smiled and joked with my children, but he also proactively brought numerous napkins and ketchup refills so my husband and I could actually eat lunch. These staff members are amazing, hardworking, and don't get nearly enough recognition! For parents traveling with small children the staff alone is a good reason to visit this hotel. Now to the negative ( and I am so sad to have to write a negative this year!). In years past there has been a self-serve cerveza, water, And juice bar next to the children's pools. Following that it's about a 5-minute walk to the truck to go to their beverage station with the full bar. That self-serve station was vital because as a parent with young children there's no way to leave your children alone in the pool while you grab the beverage. Sadly, this year the self-serve station was not working. Which meant that either my husband or myself had to watch both children in the pool or we had to pack up the kids just to quickly walk over and get something to drink. For a five-star resort. This was quite the negative. It's a small thing, but it really impacted the quality and relaxation of our trip. Definitely something for parents with young kids to consider. Additionally, the Burger bar wasn't open which means that if you wanted a quick lunchtime snack option you could only go to the truck and that had long lines. Finally, we saw several snakes on tht property. We had never seen them in the past, and , I understand that this is the tropics and It's the snake's home first, as a parent that was still terrifying. Sadly, this may be a deal-breaker for us returning for a fourth visit.
Aloft Tulum
4.3/5101 Reviews
Zama
We enjoy this hotel so much we have stayed every time we are in Tulum! The rooms are clean and nicely decorated, the jungle view is beautiful. We have stayed in many of the different rooms but our favorite is the one bedroom suite with balcony. The terrace suite is nice too, but the terrace isn’t covered so when it rains you lose that space. We love how accommodating and friendly the staff are. I think I lost something every day we were there last time (swimsuit coverup, sandals, car keys) and they were right there to make sure I was reunited with my items. The breakfast staff was great, they made sure you had everything you wanted and again, always a smile to great you. The bar staff was excellent also, we mainly ate at the downstairs bar and had our food delivered poolside. It didn’t take long for them to know our favorites! Make sure you take advantage of the 2 free drinks and the twentyish dollars in credit you get each night. The rooftop pool is reserved for adults, but during the day if no one is up there, they did allow our son to get in (he is 10). The rooftop pool is great, it is an infinitely edge looking out at the jungle. The downstairs pool feels more intimate. The housekeeping staff is also on point, we often only have housekeeping when we need it, a few days in to our stay usually, but the day we had it done everything was perfect upon our return, and the toys my son had bought were cutely arranged on his bed (which they also made up properly for us!). The location is great for nearby restaurants (which I found to be better than the ones on the beach) and renting a car or scooter. Take advantage of the lagoon snorkeling trip they offer as well, you have to rent the snorkel gear but the entrance fee and the transportation fee are included. In Tulum transportation so expensive!! We did not do the beach transportation but they do offer that. They also have a laundry facility! We brought detergent and quarters with us. If we were to come back to Tulum we would stay here again.

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Hotel Information for Traveller

Number of Hotels239
Number of Reviews57
Highest PriceNZD 5,381
Lowest PriceNZD 140
Average Price (Weekends)NZD 901
Average Price (Weekdays)NZD 864