2-Star Hotels in Michigan, United States

It's really excellent

The rooms are clean, nice and spacious but the door had an air leak in it. Maybe they should get that fixed. Overall it is a nice place to stay and the staff has been very helpful. The motel has places to eat nearby, gas stations. Eat at MCD, Denny's, or other places around the motel.

Facility was very clean and smelled good. The front desk ladies were quick and very communicative. The room was clean, nice and spacious even for a solo traveler. The view I had of the lake was beautiful. I definitely would recommend this place and will be staying there more when I come up for trips

Great customer service. Close to highways and shopping. Close to restaurants. My family enjoyed the stay, and the pool was very clean, which is a must for me.

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

Rooms smelled of sewage the entire night. It was awful and terrible. Bathroom towel holder just fell off. The building is dilapidated.

We stayed 3 nights. Very nice, friendly staff, but not one of the maids whom we encountered spoke a word of English. So we had to ask the desk for extra blankets. On each queen-sized bed, they had four pillows, with the pillowcases marked ”soft” and ”firm” - a nice touch. We skipped room service our first morning, but then they forgot us the second morning. There was no extra roll of TP, so we picked one out of a service cart. The breakfast was pretty standard for that level of hotel. But the first morning's oatmeal was so watery as to be unedible. I complained to the woman running the dining area (she was a native English speaker), and she was sympathetic. The next morning was better, under the supervision of a man who had known of my complaint, and he made it much better. From my standpoint, the eggs, prepared from a mix of some sort (I'm sure), were unedible. The coffee was low quality and very weak. But then, we make very strong coffee at home, recently dark-roasted. So we rarely drink the available swill when out. Starbucks is just barely for us, and we did find more than one nearby. The gym was surprisingly well-equipped for that level of hotel: multiple treadmills, a semi-recumbent bike, a cable machine, hand weights, workout mats, large-diameter rubber ball, bosu ball, rollers. Also, plenty of workout towels, some chilled in a small fridge. Chilled water dispenser but no cups. My wife and I were able to work out for an hour a day - nobody else ever showed up. Nice restaurant, the Capitol Bistro & Bar, was a 90-second walk across a parking lot on the same side of Merriman Road. Excellent waitress, very good soup and salad, good, local craft IPA (with a chilled glass), wines upscale enough to keep my wife happy. Other patrons reported their burgers and other meat dishes excellent - all huge portions.

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price

Great customer service. Close to highways and shopping. Close to restaurants. My family enjoyed the stay, and the pool was very clean, which is a must for me.

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

Rooms smelled of sewage the entire night. It was awful and terrible. Bathroom towel holder just fell off. The building is dilapidated.

We stayed 3 nights. Very nice, friendly staff, but not one of the maids whom we encountered spoke a word of English. So we had to ask the desk for extra blankets. On each queen-sized bed, they had four pillows, with the pillowcases marked ”soft” and ”firm” - a nice touch. We skipped room service our first morning, but then they forgot us the second morning. There was no extra roll of TP, so we picked one out of a service cart. The breakfast was pretty standard for that level of hotel. But the first morning's oatmeal was so watery as to be unedible. I complained to the woman running the dining area (she was a native English speaker), and she was sympathetic. The next morning was better, under the supervision of a man who had known of my complaint, and he made it much better. From my standpoint, the eggs, prepared from a mix of some sort (I'm sure), were unedible. The coffee was low quality and very weak. But then, we make very strong coffee at home, recently dark-roasted. So we rarely drink the available swill when out. Starbucks is just barely for us, and we did find more than one nearby. The gym was surprisingly well-equipped for that level of hotel: multiple treadmills, a semi-recumbent bike, a cable machine, hand weights, workout mats, large-diameter rubber ball, bosu ball, rollers. Also, plenty of workout towels, some chilled in a small fridge. Chilled water dispenser but no cups. My wife and I were able to work out for an hour a day - nobody else ever showed up. Nice restaurant, the Capitol Bistro & Bar, was a 90-second walk across a parking lot on the same side of Merriman Road. Excellent waitress, very good soup and salad, good, local craft IPA (with a chilled glass), wines upscale enough to keep my wife happy. Other patrons reported their burgers and other meat dishes excellent - all huge portions.

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price

Nice one night stay over after a long flight. Prompt courteous check in process, clean room, restaurants nearby made for a nice experience. This is an airport budget option hotel. Therefore, you won't get a shoe shine or valet service. However, for a night's rest it was just fine.

I usually like staying here because of the location, breakfast and ability to use the digital key from my phone. I usually stay here several times a year in the same room in the back of the hotel due to convenience, but this time there were a couple of issues. I always get a digital key so I can limit my interactions with others and often because I fly in really late and like to go straight to my room. Unfortunately, this time the digital key did not work on the outside door and this was very disappointing, considering I arrived at about 2 AM with all my luggage in tow. Luckily someone was going in at the same time so I was able to go in with her and the digital key worked fine on my room door. The second day though the same thing happened as I arrived about 10 pm and again, luckily someone was coming out so I was able to go to my room that’s night. By it being late both nights I just reported this to the front desk to get a regular key for the outside door and also to inform them that remote entry is not working with a digital key and they should have someone fix this for those that have rooms at the back of the hotel. I also had problems with my sink clogging and draining really slow. I reported this to the front desk and asked for maintenance, but they never came to fix it. The toilet is also still loose and needs to be fixed (this was also an issue when I came in October and it looks like no one has fixed this either). lastly I was staying for five days so on day 3, I asked for the bathroom to be refreshed and had to call a second time after waiting about 3-4 hours to have someone come. They were nice, but unfortunately I was again disappointed when I took a shower and there was still no body wash available. I don’t know what is going on at this location, but they really need to get it together.

Very nice hotel. Clean and quiet. Breakfast buffet was above average. Friendly employees and especially Sam who was top notch! Will definitely return when I am in the area. Lots of restarant choices within less than one half mile. Easy access from the highway.

My wife and I decided to stay at a hotel located near the airport due to a very early flight and a lot of construction between our home and the airport which is located approximately 30 miles away. I went on line and we decided to make reservations with Wydham Detroit Airport/Romulus and the extended parking package with Airlines Parking included. The staff was great, our accommodations were great and the only thing we had to do was get up in time to check out, take our car about 1/4 mile to Airlines Parking and then be shuttled about 1.5 mile to our terminal!

It's really excellent

If you are looking for a location with the customer in mind, this isn't the place. My husband had business in Michigan and the company booked us at this site. I tagged along for some time away. The facility is clean, but the service is lacking. We needed a late checkout on the final day we were there as his meeting didn't end until the same time as check out. I wanted to be able to stay in the room and load the truck when he got back...we only needed an extra hour. I started calling the hotel two days before we'd arrive to see about the late check out. I was told I had to call back the next day as there was no one there to authorize it that day. So I called the next day only to be told they couldn't do late check-outs until the morning of departure. What? That is crazy. We needed to know before then as the check-out time determined when we'd have to load the vehicle and if I'd have a place to wait for him. We checked every day to see about the check-out time only to be told they couldn't tell us anything. The day before we were to leave, the desk clerk told us we should be able to arrange a late check-out that evening. When we came back from dinner, we asked about the check-out again. This time, the desk clerk, who was lounging in the chairs in the lobby, told us we couldn't do a late check-out until the next day and she didn't know why the earlier clerk would have told us we could do it the evening before. So I called the front desk at 12:15 a.m. to request the late check-out and was politely told it would be no problem and it was arranged immediately. Give me a break. I can't believe they couldn't do a late check-out earlier in the week. The company hosting the meetings my husband went to told him they'd had the same issue with the hotel in the past when they requested late check-outs for spouses attending with their spouse. In addition, in-room amenities are missing. No coffee maker is available nor is there one you can get from the front desk. They keep carafes of coffee and ”hot” water in the lobby. The water was lukewarm at best and the coffee was the worst I've ever had. It looked and tasted as if it had been sitting in the carafe since the day before. No closet to hang clothes in the room nor drawers to put anything in. They have storage under the bed and some pegs on the wall to hang things as well as hangars above the refrigerator that are too short to put much on. Our bathroom door wouldn't stay open so we had to block it open with the Kleenex holder. The small working area is next to the register for the heating/cooling so either warm or cold air blows on you while you are working. We saw very few guests staying at this location. Maybe if they kept their customers in mind, they would have more business. I hope my husband's company picks a different location for future stays.

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.

I have thoughly enjoyed my stay at this hotel establishment. The maintains a clean and orderly location. It is generally very quiet, as well. I also look forward to the ‘hot’ breakfasts provided. The staff varies the egg selection on a daily basis.

When I went to check in the agent told me that I would need to leave a 25 dollar cash deposit as they don't accept credit card deposits. I told her I didn't have 25 dollars as I don't usually carry cash as it is 2022 and pretty much everyone pays with credit card. She called the Manager and he was ok not leaving the cash deposit because I was assigned one of the 'older' rooms. At that point I said, well i'm not really liking being assigned an 'older' room because that probably means dirty and gross. She said no, it was clean just had older furnishings. So I reluctantly accepted this and went to the room. Well to no shock, it was well not just old, but pretty gross. Flies and insects flying all over especially in the bathroom and there was a dead insect on the bed. The room smelled a mix of cleaning solution and stale smoke. I checked the mattress and boxspring and although now bed bugs I could see, they were very dirty and definitely signs of previous infestations. The bathroom had holes in the walls and god knows what lurked inside. So I went to the front desk and they switched my room after I complained. It was slightly better and I guess a refreshed room but still in an overall bad state. The Staff were nice enough.. I have come to expect little from the Motel 6 brand as a whole and this motel basically reflects the company - a motel brand that is only slightly cheaper than other budget options, but with a consistently poor number of dated properties that are falling apart and dirty, more so than the others. This experience and another with the brand just turned me off it completely. Their Customer Service is poor. The staff are generally friendly, but there is little they can do because they don't get the support of Management to provide a good Customer Service experience. Motel 6 brand needs new leadership at the top - its as dated as its properties.

I have been staying here at Red Roof Inn in Warren on 696 and Dept for an extended amount of time. Clean rooms and friendly and understanding staff, front desk is also very helpful and friendly. Would recommend for anyone that needs extended stay or just for travel

Very clean and friendly. Had a great stay. Was comfortable and quiet area.

Pretty nice except for one experience. Other than that very comfortable and clean

Pretty good place for a budget stay. Don't expect anything crazy but I see this place as a spot to rest and go mostly. Overall it was very clean rooms were big for what I got and I'd say it's a good deal but wish it was a bit cheaper for some aspects.

It's really excellent

My family of 8 visited this hotel as part of a hockey tournament. As a family of 8 we need the MAX amount of room we can get in a room and reserved a 2 bed ”suite” as their website called it. Their website clearly says that this room as a ”separate seating area” with a pull out couch. Like 99% of hotels that advertise this, this usually means there's a separate room. All there was, was a couch on the far side of one of the beds. There were no pictures of this room on their website either, its blank. Appears they really do try and mislead you. We like the separate room so our younger kids can go to bed early and the older ones stay up a bit later, very hard to achieve in a room of this style. The house keeping staff were also very rude. The Saturday morning of our visit, before we left (8am) we asked that our room be cleaned in the morning. We returned at 1pm, room not cleaned. We started preparing lunch when there was a knock on the door with the staff wanting to clean. We told them we were having lunch and they persisted, indicating they wanted to go home and they had to do our room....uncomfortable! On our last day, we asked for a late check out so our 6 kids could use the pool and it was no issue. 30 minute prior to our departure, there was another knock on the door - housekeeping - they were rude, telling us we should not be there and they needed to clean the room. We told them we had a late checkout and it was a Sunday night, there was no way that they were going to be busy with check in's that night anyways, they stormed off. The pool was nice and warm, but never had towels. We went down on Sunday at opening and there were no towels, one would assume you would do the laundry over night and when you open the pool in the morning it would be fully stocked. The breakfast was good and the hotel was in good shape.

Everything was wonderful, except the bed. The mattress was very uncomfortable, and the only 2 pillows were flat.

We are a military family who traveled home to visit for the holidays. We had two rooms. One had to be changed 3 times. Window and door were both cracked and we arrived after 10pm that night. Toilet didnt work, tv didnt work, sheets were dirty, carpet was dirty. The bathroom faucet wasnt working. And the other room had to be changed twice. The walls were very thin. The rooms are very worn. There was a constant smell of ********* and it was very noisy with people jumping, walking and talking all day and night. We stayed because I waited too late to book a place that was pet friendly and everything was full. The first night that we were there, the man at the desk was super nice. Within in the next two nights, we came in at about 5 am because we had something going on with family. We were supposed to check out but we needed sleep. I went to talk to whom I later discovered was the manager or the GM. He said that my dogs had been barking all night, (which they only bark if someone is at the door or trying to get in the door). He told me that we could not stay, which was fine with me. But he was EXTREMELY RUDE for no reason. I spoke to the guy at the desk when we were checking out the next day and he told me that he is always that way. I would not recommend my military counterparts to ever visit this hotel. Or anyone else for that matter. Not until they update it and change things, number 1, changing the GM. Have a great day!

I had high hopes for Tru by Hilton at Sterling Heights because the location was ideal and I had family in Sterling Heights I wanted to visit. Sadly, the experience quickly went downhill when I checked in. Is hospitality a thing of the past? Shouldn't all Hiltons aspire to the same level of hospitality? Never mind that I wasn't greeted as a loyal customer as some of us expect when we check into any Hilton establishment. I mean a smile or a simple word like ”Welcome” really isn't too much to ask. If you're working in a hotel, that should just be a given. Are hotel workers no longer trained in the most basic level of hotel hospitality? Shame on the house of Hilton for not recognizing these most basic things. Never mind that a basic continental breakfast for Diamond members or Gold members was not made available. Never mind that I had to be sent driving across the highway to Bob Evans because breakfast was not an option unless you wanted to shell out $15 for breakfast at a place that's not even a three star hotel. My own damn fault for not doing my research and reading all these scathing reviews on this one location alone in Tripadvisor. Just because Tru by Hilton is meant for the budget conscious traveler doesn't mean that your staff have license to be unfriendly and not treat loyal customers with the same common courtesy that any weary traveler deserves. If Hilton corporate people are reading this, please, please give the staff at Tru by Hilton at Sterling Heights some basic training in common courtesy. My experience at this establishment makes me question whether I should remain a Hilton Honors member.