2-Star Hotels in Central Visayas, Philippines

"It was clean, but the room had a pungent, paint-like smell that was irritating to the nose. The mirror didn't have a complementary light, so it was dim. As for amenities, soap and shampoo are standard. I've stayed at many hotels, but this was the only one that provided water instead. It's not bad, but I think soap and shampoo are more of a priority. I was hesitant to bring my own because every other hotel I've stayed at provided them. The remote control was annoying because it didn't function immediately; you'd lose your patience pressing the button on the left part of the large white circle on the remote."

"I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing."

"Well, for one, the price is really low and the location is really good - just walking distance from Gaisano Country Mall and Robinson's Supermarket. There was a canteen at the ground floor so you can enjoy some sort of home-cooked meals instead of eating out. There is a billiard table and table tennis table as well and you can borrow paddles and balls to play. The only thing is this place really has a prison vibe as its structure is similar to the prisons in American movies. Also, this is the only hotel where the front desk takes lunch break. lol lol But anyway, the hotel is really good for its price."

"Had a great stay at this capsule bed! It was clean, cozy, and surprisingly comfortable. The space felt private despite being compact, and everything I needed was provided. Perfect for solo travelers looking for a budget-friendly place to stay. Would definitely stay here again!"

"Great location, good Wi-Fi with a few minor disconnections. The air conditioning is too noisy, the bed creaks, and the bathroom was moderately clean, but acceptable. However, the staff is very pleasant and attentive. The terrace restaurant is very nice, the pool is super well-maintained, and I had a meal and a drink there, which was pleasant but nothing special. On the other hand, the staff there are incredibly pleasant, helpful, and caring."

"I was disappointed with my stay. The hotel's check-in time was supposed to be 2:00 PM, but when we arrived, our room was still not ready. We ended up waiting for almost an hour, which was frustrating after traveling and expecting to settle in on time. The room itself was also quite small, making it feel cramped and less comfortable than expected. I hope the hotel improves its room preparation process so guests can check in at the promised time. Better time management and more accurate room readiness would greatly enhance the overall guest experience."

"The reception area is spacious and welcoming. The property is conveniently located within Cebu Business Park, with easy access to malls, restaurants, coffee shops, and other establishments. The dorm-style room is surprisingly spacious, even with four occupants, and the price is very affordable for the value it offers. The shower and toilet are separate, which is a nice touch. However, the shower does not have a water heater, and the toilet does not have a bidet. Considering the affordable rate, these are understandable trade-offs. Overall, the staff were friendly and accommodating, making the stay pleasant. A great budget-friendly option for travelers looking for a convenient location in Cebu."

"Stayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day. I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing. For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again."

"Subject: An Unforgettable Stay at [Hotel Name] – Highly Recommended! I recently stayed at [Hotel Name] from [Check-in Date] to [Check-out Date], and it exceeded all my expectations. From the moment I arrived, the front desk team made me feel incredibly welcome with a smooth and stress-free check-in process. The room was absolutely spotless, spacious, and beautifully designed. I was particularly impressed by the comfortable bedding and the excellent soundproofing, which ensured a peaceful night's sleep. The hotel’s location is perfect—it sits right in the heart of the city, making it incredibly easy to walk to major attractions and public transit. Additionally, the breakfast buffet offered a fantastic variety of fresh, delicious options every morning. What truly sets this hotel apart, however, is the staff. Every single team member went out of their way to ensure I had everything I needed. Thank you for a wonderful stay! I will definitely be returning."