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Travelers Reviews of Grand Est Hotels

The People - Strasbourg

The People - Strasbourg

4.2/5174 Reviews
Bourse-Esplanade
Amazing location, nicely refurbished building and area. Private room is a decent size, essentially like a no-frills hotel for around 50€ a night (not sure how sustainable this price will be). Was able to park bikes reasonably securely to stands in courtyard, and excellent cycle lanes nearby. Staff very helpful. Free WiFi. USB charging in room. Soap and towels in private rooms. No accessible WC in public area, seemed to be blocked off by the restaurant in the morning. Can't vouch for dormitories or restaurant as we didn't try either.
Premiere Classe Thionville

Premiere Classe Thionville

3.8/5127 Reviews
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service. In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
B&B Hôtel Troyes Saint-Parres-Aux-Tertres

B&B Hôtel Troyes Saint-Parres-Aux-Tertres

3.6/585 Reviews
Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
Premiere Classe Strasbourg Ouest

Premiere Classe Strasbourg Ouest

3.4/570 Reviews
The hotel meets expectations. Simple and rather clean. Perfect for one night. On the other hand, the shower is a little tight with a shower curtain too close to the toilet, and paid parking (4 euros)! Damage !
B&B Hotel Troyes Centre

B&B Hotel Troyes Centre

3.8/548 Reviews
The best thing is that there is free parking, and the surrounding old city buildings are very beautiful. Walk for 15 minutes and reach the center completely. But pay attention to checking the amount when buying snacks and small commodities. I bought bread and snacks for more than 3 euros, and was actually charged close to 7 yuan. Give me a small ticket calmly. Fortunately, the family was careful and was discovered. Typical rhythm of proficient crime. Simple and convenient, cost-effective stay. The sanitation and other conditions are similar to those of Jinjiang Inn. Suitable for self-driving travel.
Enzo Hotels Bulgneville by Kyriad Direct

Enzo Hotels Bulgneville by Kyriad Direct

3.7/528 Reviews
Booked as an overnight hotel. It was fine for that. It is in a remote area / on an industrial estate but quiet and close to the highway. If all goes well, the address has been changed since it was wrong. Something to keep in mind: on Sundays (and Mondays) there is hardly anything open in the area to eat in the evening. The breakfast in the hotel is fine!
Enzo Hotels Nancy Frouard by Kyriad Direct

Enzo Hotels Nancy Frouard by Kyriad Direct

3.8/526 Reviews
Like two weeks ago in Ludres, I was overtaken by the Concierge with money claims that were not explainable in part. I had booked on Trip and used Coins. The hotel must at least know that the room is paid. Dumb foreigners take off? The hotel I know for a long time. The rooms are a little bigger than in the neighboring IN hotel and now have a refrigerator and a Senseo machine (photo). The hotel has an elevator and some rooms have a valley view. It was one of the B & B hotels 3 years ago. Opening times are limited. Eventually, you are facing closed doors. There is an automatic desk for the reception of the room card.
Premiere Classe Epinal

Premiere Classe Epinal

3.3/540 Reviews
It's a cheap basic hotel with small and clean rooms. Basic breakfast, but in accordance with the price. Price/quality ratio is OK. Close to main roads and restaurants. I've booked one night on TRIP.com, breakfast and taxes inclusive and I received a confirmation by email. Nevertheless, at arrival at the hotel, the deskmanager said that a Chinese firme (so, not directly TRIP.com) made our booking without breakfast and taxes and they claimed the payment.
City Residence Access Strasbourg

City Residence Access Strasbourg

3.9/587 Reviews
Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.
Hôtel Azur

Hôtel Azur

4/563 Reviews
A great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.

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Property Information for Tourists

Total Properties707
Number of Reviews9,094
Highest PriceNZD 427
Lowest PriceNZD 72
Average Price (Weekends)NZD 175
Average Price (Weekdays)NZD 173